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Everbuying.net is perceived as a mixed bag by its customers, with notable strengths in product variety, competitive pricing, and overall quality. Many reviewers commend the efficient shipping and responsive customer service, highlighting satisfaction with their purchases. However, significant concerns arise regarding shipping delays, particularly for international orders, and issues with returns and refunds, especially when items are defective or lost. Additionally, some customers express frustration with the customer support experience, citing difficulties in communication. Overall, while many customers appreciate the value offered, there is a clear need for improvement in post-purchase support and logistics.
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I've made a purchase on everbuying at first time. I enjoyed service and speed of order processing. You can use a paypal or credit card.The website has great choice of products. I've got a Chuwi Hi8 Tablet for only $70 which is a very good price.The shipping was about 2 weeks to door.
I recommend everyone to purchase here.
Made several purchases, no issues, all items arrived ok
Purchased a smartphone at a really low price, it arrived fast in great condition and works very good. I have no complaints. Bought also a few toys and gadgets for my kids and they were awesome also.
I recommend this site, i trust it.
Its been more than 40 days since I order my stuff... so I called the post office yesterday.
They said they have no information about it and maybe still not departed to my country...
Now, I'm worrying that my package could be lost.
Worst internet shopping experience ever!
This is a very good web store. Cheap price and many many nice smartphones. Recommend it
Terribly slow delivery. I placed an order for Oukitel k4000 pro, worth (Indian Rupees 8350= USD 115.89) on March 2nd under the impression that it will ship within 3-5 days as displayed on the product page. But, they asked me to wait for 2 weeks due to supply issues from the manufacturer. Today, on 22nd march, they ask me to wait for almost one more month to even dispatch my product. Poor response from the customer support team that repeats the same message over and over again.
Edit: I got my entire money refunded via PayPal since they could not send me the product. Happy they responded for that, at least.
Dear Anantharaman,
We would like to offer our apologies to you for the inconvenience.
The normal shipping time for flat rate shipping will be around 10-25 business days. All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.
We have contacted you with the detailed information in the email, please check and if you have any other question, please reply to us.
Thank you very much for your important feedback.
Best regards,
Everbuying Customer Service
I really liked how quickly my order has been sent, high quality goods, great price and service! I recommend to buy at this store!
Had exactly what I was looking for with lowest price, and more importantly quick shipping and delivery. I have ordered smartphone Homtom HT7 with big discount and additional accessories. Thanks to this store for great work. Recommend to all
I have bought from this online store a wonderfull phone with a great price
And it came in 25 days with free shipping. I'll buy from this store again.
everbuying.net has been tested and confirmed real, and accurate in their business.
I have bought items from the store severally i'v not found any misconduct from any angle. Their customer care has always been there with good responds, quick refunds if needs arises by me, free shipping, cheap items. Keep it up everbuying.net. RECOMMEND FOR ALL... GO AND TEST
I bought Xiaomi redmi note 2 from store Everbuying. Phone is very powefull and good for it's value. Everbuying fast sent me phone and my phone was in Ukraine in 3 weeks. I am glad with my Xiaomi redmi note 2. Thanks for Everbuying!
I ordered a cover for my Redmi Note 2. I received the original cover in just two weeks, and for a very good price. Now I plan to buy a phone for my wife. I advise everyone to make purchases in the store.
Ordered A Bathing Suit From A Completely Different Site Via Paypal, Yet The Paypal Details Led Me To This Site. Definitely Not The Original Site I Purchased From. Purchased My Bathing Suit On 2/20/16 It Is Now 3/16/16. Almost A Month Later. Sure Wish I Knew About This Before My Purchase. Vacay Is 2morrow & I Have No Suit! Smh. Due To Reviews I'll Wait A Few More Days Before I Attempt To Make Contact.
I've been using many different Chinese stores through the years and Everbuying is my favorite. They offer decent balance between low price, sensible shipping times and quality packaging.
Awesome smartphone from Everbuying.net
I ordered Homtom HT7 in flash sale at everbuying.com. The phone was send very fast, in personal cabinet was all info about my order - packed phone photo, track, destination addres.
The parcel came very fast, it was very well packed. As for the phone - its GREAT. Large 5.5'' HD screen, very fast 5.1 Android, 2 cameras, fast GPS, wireless firmware upgrade, big 3000 mAh
Ever also give me bonus EB points for reviewing this smartphone, and I use this point for another phone
Bought first time on this site product.
Very pleased with the service, the goods arrived quickly.
Bought headphones company KZ, I'm happy with the purchase.
The quality is magnificent.
I started using everbuying in 2014 and have never had any major issues with them. They have great items at very affordable prices and are always there to help you when you encounter any issues. The live support is very active and effective especially the one for skype. Shipping is always fast between (5 - 10)days when you choose registered airmail which is free for orders over 40$ and (15-35)days for unregistered mail which are small items with small $ value. You can always choose to add a tracking number by paying an extra 2$ which is always worth it because your item will be sent by airmail. Every item i have bought is always like they described or even better according to me. This is an honest and fair review because on further research i have found that most negative reviews are written by rival companies and people who have not tried to work out a solution for their experience..
Phone came fast, works fine, no problems. Support responds quickly, there are always discounts, very good prices for phones. There is a system of discounts, is very convenient. I recommend this store!
I have nice experience with Everbuying. Everything was fine and profesional. I hope they will continue to do great job.
Long story short, i have ordered a Xiaomi Redmi Note 2 (32gb) from their store and paid via paypal.
After 25 days (the time they stated the item should arrive) i have contacted them for a refund. They requested me to wait for 15 days more (which i did). However the item has not moved since so i came back. They then refused to give my money back and said they will be able to refund after 120 days (period the courier have to officially mark a package as lost). So I did wait for 120 days and went back for a refund after that time.
And to my surprise they said that they will not give me my money back since its not their fault and i have not purchased a buyer protection service (which is like 10-20 bucks) :O ! As a "kind" gesture they told me they can give me back 50% of the order in credit store... WHAT?
I then requested help from PayPal and made a claim for a full refund on paypal. Afterwards Everbuing came back to me offering 60% refund o my paypal account or 70% in credit store. I obviously refused. They did another proposition: 70% to paypal or 100% in credit store. I refused again since i already knew they are nasty Scams and cheaters.
So I'm waiting for paypal to decide (obviously there is only one way it will go - ill get a full refund but will have to wait) but in the meantime they try to SCAM PAYPAL by trying to find a loophole in PayPal terms and conditions - sending me a partial refund (~50%) since when the seller does that you cannot proceed with the claim.
Luckily the claim was already done so this changes nothing. It only showed PayPal (which i contacted) that the seller is trying to cheat me and them and made a claim pretty easy for them (i will get a full refund soon).
Tl.dr: DO NOT BUY THERE! THEY WANT TO SCAM YOU. They will do whatever it takes to cheat and scam you at all costs if something goes wrong. They even proceeded to cheat buyer protection system on PayPal.
Dear Wojciech,
Thank you for taking your time to write your review.
The normal shipping time for flat rate shipping will be around 10-25 business days. All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.
We have contacted you with the detailed information in the email, please check and reply to us.
We very much regret that the inconvenience has occurred on you.
Best regards,
Everbuying Customer Service
Answer: Dear IVAN, Thank you so much for your inquiry. Usually, to guarantee seller and buyer benefit, our financial department need to verify the payment information. For more details please check: http://www.everbuying.net/m-article-id-92-pid-.html Best regards, Everbuying Customer Service
Answer: Dear James, We respect your opinion. It will be nice if you can respect the positive reviews too because it is not fair to accuse other honest reviewers of being liars. We will work harder to minimize the possibility of a recurrence. Yours sincerely, Everbuying Customer Service
Answer: No, forget about it, ask for your money and buy it elsewhere. Everbuying is a scam
Answer: E mail them every day until you get an answer... Telephone them also... Never ever buy Chinese products... They are junk... Try Japanese, Korean or American products... And never order from EverBuying
Answer: Be carefull n stay away from that company faulty product almost n very bad service I advise u as I advise all my friends n everyone ask me
Answer: Dear Micheal J., We are NOT a scam. Please note that we are a proper registered company that has been around since 2007. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Yours sincerely, Everbuying Customer Service
Answer: I honestly don't know anymore. July 2015 I paid for a tablet via PayPal, received in good time, but it was pretty much dead. Plugged it in with the provided charger, took 5 days to reach 65%, so I mailed them back. Most apologetic, they suggested getting it fixed locally. No thanks, there goes any warranty. So asked to RMA, which took some time to be accepted - mid-August, in fact, so about 3 weeks. They said to mail back using flat rate shipping, no courier, so at least a month in transit. Instead, I sent it with a friend who was returning to China. Otherwise around $50 to mail registered. It should have reached them late September. I heard nothing back, so queried them in early November, and they said they would repaitr it and re-ship it. But I had asked for a refund, not a repair. They said they'd give me credit and I could order something else. But the credit did not show up. Only when I launched a PayPal dispute did it appear, early in December. So I placed an order using the credit plus an extra $30, and heard nothing. No acknowledgement, no response to queries, until I again filed a PayPal dispute. At which point an instant refund of the $30. So now I'm back to credit and have placed yet another order, and we'll see what happens with that. If it is fulfilled, I'll assume that they're just not very good at business; if it is not fulfilled, then I'll find all the sites I can that carry reviews and repeat this whole frustrating story wherever I can. More as the story unfolds...
Answer: Dear Martin, We have sent you an email with the resolution, please check it. Yours sincerely Everbuying Customer Service
Answer: It depends also of your delivery choice. A free shipment is done by classic post. So there is no trackings My first buying was done with expedited delivery so with DHL. There was a tracking info. But my last buying was done with free shipment so without any tracking.
Answer: Yes, they send to everyone.
Everbuying offers high quality China wholesale cheap electronics and clothing, including android smartphones, android tablets, cell phone accessories, computer accessories, mobile power banks, gadgets, consumer electronics, home decorations, mens cloth...
Dear J,
Thank you so much for your feedback.
The normal shipping time for flat rate shipping will be around 10-25 business days. All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.
We have contacted you with the detailed information in the email, please check and reply to us.
We very much regret that the inconvenience has occurred on you.
Best regards,
Everbuying Customer Service