Thumbnail of user binap

BINA P.

2
Level 2 Contributor

Contributor Level

Total Points
670

6 Reviews by BINA

  • Neiman Marcus

4/12/22
Verified purchase

I BOUGHT ONLINE A PAIR OF CARTIER SUNGLASSES, IN MY CART IT SHOWED A 20% OFF FOR FRIENDS & FAMILY WHICH WOULD BE AN APPROX $200 DISCOUNT BUT THE ORDER CONFIRMATION DIDN'T REFLECT THIS DISCOUNT SO I CALLED CUSTOMER SERVICE, AFTER A 40 MINUTE HOLD A REP TLD ME THAT CARTIER DOESN'T ALLOW SUCH DISCOUNTS. SO I CHECKED, THERE WAS NO MENTION OF THIS EXCEPTION. I WANTED TO CANCEL THE ORDER BUT WASN'T ALLOWED. I NEVER OPEENED THE PACKGE WHEN IT ARRIVED AND WENT ON THEIR WEBSITE TO INITIATE A RETURN, I WAS SENT A LABEL WHICH DIDN'T HAVE A DEADLINE DATE. TODAY AGAIN I AM TRYING TO TAKE CRE OF THIS. WAS DISCONNENCTED AFTER A 20 MINUTE HOLD, I CALLED AGAIN AND AM TOLD THAT THERE WILL BE A $9.6 CHARGE BECAUSE RETURN IS PAST THE 14 DAYS! NOHERE ON THEIR SITE THIS IS STATED - IT JUST SAYS FREE SHIPPING & RETURNS. DEPLRABLE CUSTOMER SERVICE. I JUST GT DISCONNECT AFTER A 27 MINUTE HOLD FOR A SUPERVISR. THE WASTE OF TIME AND AGGROVATION IS OUTRAGEOUS!
I HAVE A RECORDING OF THIS INTERACTION, BUT THERE IS NO WAY TO ATTACH THAT FIE HERE.

Service
Value
Returns
  • Walgreens

2/29/20

WENT TO RETURN AN ITEM ON 2/28/20 WHICH WAS BOUGHT ON 1/28/20 TO A WALGREENS STORE, 1ST THERE WAS A HITCH AS IT WAS FROM A DIFFERENT LOCATION SO A MANAGER HAD TO BE CALLED OVER WHO SAID THAT IT WAS PAST THEIR 1 MONTH RETURN POLICY. DUH! SO I WENT TO THE ORIGINAL BRANCH 3 MILES AWAY WHERE THEY TOLD ME RTN. POLICY WAS 30 DAYS AND THE FELLOW (WHO CLAIMED TO BE A MANAGER) SAID THAT HE COULDN'T OVERRIDE IT. I LOOKED AT MY RECEIPT OUT OF CURIOSITY AND SAW NO RETN. RULES WERE WRITTEN ON EITHER SIDE SO I ASKED HOW IS SOMEONE TO KNOW THE RTN. POLICY, SO ANOTHER MANAGER CAME AND I ASKED HER IF SHE AS A CONSUMER EXPECTED A RECEIPT TO HAVE THE RTN. POLICY ON IT, HER ANSWER WAS THAT SHE WOULDN'T KNOW BECAUSE SHE NEVER EVER RETURNED ANYTHING, SHE JUST THREW AWAY THE ITEM EVEN IF IT WAS DEFECTIVE/UNUSABLE. I CALLED THEIR 800 # UPON GETTING BACK HOME AND COMPLAINED ABOUT THE WHOLE SITUATION. SHE EXPLAINED THAT A MANAGER' CAN PROCESS A LATE RETURN BUT NOT AN ASSISTANT MGR. WHAT SENSE DOES THAT MAKE? ESPECIALLY WHEN IT'S ONLY 1 DAY PAST THE CUT OFF DATE, AND NO RTN. POLICY IS PRINTED ON THE RECEIPT? IT SEEMS TO ME THAT THEY JUST WANT TO DISCOURAGE PEOPLE FROM BRINGING BACK THINGS. VERY UPSETTING, PARTICULARLY THE LACK OF KNOWLEDGE OR COURTESY OF THEIR EMPLOYEES. THE PHONE C/S AGENT DID CALL THE STORE AND AUTHORIZED THE RETURN. BUT I DO HAVE TO GO BACK THERE AGAIN. THE SAME HELPLESS MANGER WILL BE DOING THE RETURN THIS WHOLE AFFAIR TOOK 1.5 HOURS OUT OF MY EVENING AND FRUSTRATED ME VERY MUCH. TO BE FAIR, I MUST SAY THAT WALGREENS.COM REP WAS PROFESSIONAL AND HELPFUL

  • Global Lingo

9/1/19

THE MOST HORRIBLE TELECOM COMPANY I HAVE DEALT WITH IN MY 48 YEARS AS A CONSUMER. THEY DISCONNECTED MY LANDLINE PHONE SERVICE SUDDENLY WITHOUT ANY NOTICE OR WARNING FOR NON PAYMENT OF BILLS WHICH I NEVER RECD. EVEN IF YOU SUCCEED IN GETTING THROUGH TO SOMEONE,. YOU WON'T GET A STRAIGHT OF FACTUAL ANSWER FROM THEM AS TO WHAT REALLY HAPPENED. RUDE AND IGNORANT CUSTOMER SERVICE PERSONNEL. WHY ISN'T THERE A ZERO STAR OPTION ON THESE SITES? I WASTED 5 DAYS TRYING TO GET TO TE BOTTOM OF THE PROBLEM. NOW I AM IN THE PROCESS OF CONTACTING THE COMPANY'S EXECUTIVE OFFICE. YOU ALL CAN DO THE SAME BY VISITING THIS SITE WHERE THEIR OFFICERS' NAMES AND CONTACT INFO IS LISTED. https://www.prnewswire.com/news-releases/lingo-announces-closing-of-impact-telecom-acquisition-*******.html WE, THE PAYING CUSTOMERS HAVE A RIGHT TO BE HEARD AND TREATED FAIRLY AND DECENTLY. I HOPE THAT THEY GO OUT OF BUSINESS VERY SOON!

  • FreeShipping

11/4/17

I HAVE USED THIS SUBSCRIPTION FOR A COUPLE OF YEARS AND COLLECTED A GOOD AMOUNT OF CASHBACK & SHIPPING REBATES. BUT WHEN I REACHED MY CAP FOR THE YEAR I CANCELED M MEMBERSHIP AS I DIN'T WANT TO KEEP ON PAYING THE DUES IF I WASN'T GOING TO GET ANY MORE REBATES, ISN'T THAT A LOGICAL AND OBVIOUS CHOICE ANYONE WOULD MAKE? NOW WHEN A NEW YEAR BEGAN AND I WANTED TO JOIN AGAIN, I AM TOLD THAT I CAN'T DO IT BECAUSE THEIR RULES PERMIT ONLY 1 TIME MEMBERSHIP AND THAT I CAN'T CANCEL THEN COME BACK! DOES THIS MEAN THAT I HAVE TO GO ON PAYING THEM EVERY MONTH EVEN WHEN I AM NOT EARNING ANY REBATES? MAKES NO SENSE, IS THAT EVEN LEGAL? ANOTHER COMPLAIN I HAVE IS THAT MANY TIMES THEY DON'T ADD A TRANSACTION TO YOUR ACCOUNT SO YOU HAVE TO KEEP CHECKING THEN REMINDING THEM DO ADD IT. THIS MAY MEAN THAT THEY COLLECT THEIR MONEY FROM THE RETAILER BUT NOT GIVE YOU THE REBATE. THIS WOULD BE CLEAR AND SHEER FRAUD!

Thumbnail of user alicer12
FreeShipping C. – FreeShipping Rep

Hello Bina,

I apologize for any confusion. There is only one membership allowed per household. If you cancel your account you would just need to contact us directly so we can reinstate this for you. Also, in regards to the missing cash back. If you made a purchase that you believe should be showing in your account, if your rebate isn't showing, that means we didn't receive any of the purchase data from it. We are not withholding any of those savings from you. Once you reach out to us about missing cash back, we then report that missing purchase to the retailer.

I apologize for any confusion and would be happy to help!

Thanks!

  • PassportUSA

4/8/17

I foolishly mistook this site for a govt. Site and filled out a passport renewal form thinking They'd get this done for me. But I realized they only get you to fill out and download forms which requires your SSN #, other personal and credit card info. Has anyone been affected by identity theft or other problems after signing up with them? Please share your experience here. They do have disclaimers of not being affiliated with the US govt. Passport agency but I missed seeing them completely.

  • Everbuying.net

3/31/16

WHAT WILL HAPPEN IF I CALL THE CHINESE EMBASSY & COMPLAIN ABOUT YOUR COMPANY? IF THEY CHECK EMAILS THEY'LL SEE YOU BRIBE PEOPLE FOR GOOD REVIEWS!

Thumbnail of user nicoleh12
Mira L. – Everbuying.net Rep

Dear BINA,

We would like to offer our apologies to you for the inconvenience.

We are sorry to hear you've had difficulties to reach us. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours.
For your order issue, we have replied to you with the solution in the email, would you please check and reply to us?

Thank you very much for your important feedback.

Best regards,
Everbuying Customer Service

BINA Has Earned 90 Votes

Bina P.'s review of Everbuying.net earned a Very Helpful vote

Bina P.'s review of FreeShipping earned 4 Very Helpful votes

Bina P.'s review of Global Lingo earned a Very Helpful vote

Bina P.'s review of Neiman Marcus earned 2 Very Helpful votes

Bina P.'s review of PassportUSA earned 82 Very Helpful votes

BINA hasn’t received any thanks yous.

BINA doesn’t have any fans yet.

BINA isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user susans5591
2/21/24

I receive a pair of Neiman Marcus Cashmere Collection Full Pant in a size Medium. They were...

Thumbnail of user marynaw
2/6/24

I purchased a jacket online from NM. When I got the jacket, I didn't like it so I returned it. I...