EtsyReviews 1,566

I have purchased a few things on ETSY with no problem--left them great reviews. I recently purchased a personalized jewelry box from MyBambino on ETSY. I am a big shopper both in stores and online. This was the WORST buying experience I ever had. The product was not as pictured. I didn't find that out until it arrived. The bottom left-hand drawer cannot be painted because the music box is behind it, but their pictures include adorable designs on that drawer. They changed the picture of mine when I complained (that drawer was not my only complaint) but there are still several in their line of jewelry boxes that include a design on that drawer. The one I chose had a zigzag border across the top and bottom. It was crooked and uneven on the top and the bottom was missing half due to the drawer issue. Management was extremely slow to react--totally unfocused on products and customer service. I finally had to file a claim (never done that before with any purchase anywhere) with ETSY. They were completely automated including 1 1/2 weeks before acting. All together it took me over a month to get a just-OK replacement--music drawer didn't fit right. To top off everything, I was dropped by both MyBambino and ETSY--unable to respond to my "review this purchase" email and the case with ETSY was closed as soon as MyBambino shipped my replacement! I'll never buy from ETSY again--it works well if everything goes fine, but if not, it's on you!

Please beware of the Etsy scammer known as "ReVintageLannieJewls". Her name is provided as "Lannie Fellows Simino" and she sells fake jewelry branded as "18k gold". I have been scammed out of $360 for a piece of brass worth only $10. She is a deceitful person who takes advantage of Etsy's unprofessional and defunct customer service. I have returned the item to her PO Box (yes she shipped from some unknown PO Box address) and reported her five times to Etsy but no measures were taken. Please do not fall a victim of "ReVintageLannieJewls" like I did. She is a dangerous fraudster who should end up in jail soon!

I had recent dealings with Boki Skoro for some funny toilet signs. For some reason the parcel went missing in transit reasons known only to Aus post. Boki bent over backwards chasing the parcel till all avenues were exhausted and constantly keeping me up to date. Boki then sent me at no charge the same items of the original order. Some15 days after postage the 1st package arrived with no explanation for delay. Boki told me to give them to friends and I would not be charged for them. Wil repeat purchase and recommend.

Etsy is definitely a niche market. However, I consider it very good at what it does. I don't normally go to Etsy when I'm looking for your average consumer product, but sometimes for gifts or special items, it's a great place to check out. I have also had my own store up and running for a while. Although I haven't had much success with sales, it's fairly easy to use and pretty straightforward, and also Etsy doesn't take out nearly the amount out of your revenue that eBay does. I do love eBay for certain things, but when it comes to selling my handmade product, I would much rather sell through Etsy than eBay.

I've only order once from Etsy! And the owner I've order from, had great reviews from other buyers. I've order a body brush/face brush from the owner, and which wasn't pricey at all! Both items came quickly and my items look like her displays. She also gave me a card to contact her with any issues, and a free sample of lavender shea butter! Oh it had such an lovely smell, couldn't do much with the sample, lol. I was able to use it on both elbows that's about it, but I'm planning to buy more from this seller soon. Never had any problems and I hope it stays that way, with any seller I'll purchase from in the near future! If not I'm coming to update my review, about my bad experience.

Etsy support is garbage. None the less. I've been shopping on Etsy for 7 years now, I buy something nearly every week, still, and have never once experienced a pleasant experience with Etsy support. The sellers for the most part are and tend to be amazing with exceptions of course, but the Etsy support team seems like a bunch of inadequate and incompetent cold hearted idiots. Nicely put. They will not help you, help understand the issue nor will go out of their way to resolve much. Take a week to reply to comments etc. I've never seen or have experienced more non-caring people in my life.

I sold handmade dresses and paintings on etsy shop with the collaboration of my team, who helped me in designing these items. When my sales had just started and my business was going flourishing. I felt very happy and hopeful to get success in my business. But etsy closed my shop without any notification and was telling me, I have to be in the making of every item from start to end. How it is possible to make products, do marketing and all thing by yourself. For successful businesses, team work is required. I can not get this philosophy of etsy. I am an honest person, so I discussed my team effort in my shop intro, I think when you are in etsy then be careful to not discuss your team and give all credit to you and show yourself superman or super woman. This was a very bad experience for me. I will never reccomend any one to start their business from this platform, this is so uncertain and unpredictable.

Etsy is a visually appealing marketplace with a wide variety of products. I have had pleasant interactions with a variety of sellers (my personal experience is limited to fashion-oriented purchases) who were more than happy to answer my questions. The layout is efficient and the shipping time has been reasonable thus far, although Canada post has recently experienced delays that are out of sellers' control.

Artists deserve to charge enough to make a living off of their work but a good chunk of Etsy creations and *cough* resales are overpriced. However, the product quality has been consistent in my purchases and I would advise all buyers to check for sizing and reviews before buying.

Tried to return some items that were apparently over the 14 day window for returns and weren't exactly as advertised (multi color instead of just one color) and received a snotty reply: "By the way, even 5/11, it is still over 14 days. Policy is policy. If you give us a bad review because your order is over 14 days not allowed to return, we will report you to Etsy and post your threatening email under your review to let people know what kind of buyer you are." Wow... such a great company to do business with, and certainly the last time I do.

My cc was stolen and I was issued a new one. When the new one came I tried to update it on etsy since I owed $0.20 for a listing fee. However, due to a short cc shipping time, their exceedingly short grace period ended and resulted in them suspending my account and then wouldn't allow me to update it with the new cc - there was no way to just update the card! On top of that, I wasn't allowed to purchase anything from etsy because I didn't have a valid card on file - with no options for updating to a new card. This glitch in the site is absolutely ridiculous and a middle schooler could fix the coding to allow a new cc to go through plus pay a fee. Why would I have to plead with them to call me so I can beg to have my new cc be put into my file to pay less then a quarter in fees and buy something.

A while ago I had purchased a LEGO figure from a seemingly popular LEGO seller on Etsy. The seller is located somewhere in Europe. I never saw my package. There was an issue with the package itself, and it was never delivered. When I tried getting my money back from the seller, the seller basically told me I was out of luck and not getting my money back. Even though I never even SAW my order. I never physically got to see it because of post office issues. When I brought this up with Etsy, they backed the seller. SO the package went back to the seller, the seller got to keep my money... I still don't know what I did wrong. I feel completely cheated. I use Etsy sparingly now. There is maybe one seller I stick to ordering from, and it's not often. The products I get from this seller are the best, so I want to stay in touch. Other than that, I wouldn't buy much on Etsy. I would trust other websites like eBay or Amazon over Etsy a hundred times over.