I had recent dealings with Boki Skoro for some funny toilet signs. For some reason the parcel went missing in transit reasons known only to Aus post. Boki bent over backwards chasing the parcel till all avenues were exhausted and constantly keeping me up to date. Boki then sent me at no charge the same items of the original order. Some15 days after postage the 1st package arrived with no explanation for delay. Boki told me to give them to friends and I would not be charged for them. Wil repeat purchase and recommend.