Riley L.

I had a laptop with them years ago. When I started having issues and tried calling up for help, it was out of the country somewhere. When communication could be established, they kept trying to force warranties and products on me. They refused to help until I paid for something. The situation ended up being fixed, but I haven't gone back. HP cares only for your $$$.

A while ago I had purchased a LEGO figure from a seemingly popular LEGO seller on Etsy. The seller is located somewhere in Europe. I never saw my package. There was an issue with the package itself, and it was never delivered. When I tried getting my money back from the seller, the seller basically told me I was out of luck and not getting my money back. Even though I never even SAW my order. I never physically got to see it because of post office issues. When I brought this up with Etsy, they backed the seller. SO the package went back to the seller, the seller got to keep my money... I still don't know what I did wrong. I feel completely cheated. I use Etsy sparingly now. There is maybe one seller I stick to ordering from, and it's not often. The products I get from this seller are the best, so I want to stay in touch. Other than that, I wouldn't buy much on Etsy. I would trust other websites like eBay or Amazon over Etsy a hundred times over.