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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.

Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews
Florida
1 review
0 helpful votes
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Good looking dress
November 10, 2021

At last I found a dress that is casual yet dressy.

Date of experience: November 10, 2021
Virginia
1 review
0 helpful votes
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Best masks
November 10, 2021

I love your masks, the silk ones are the only ones I can stand on trains and planes :)

Date of experience: November 10, 2021
Georgia
1 review
0 helpful votes
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Lovely dresses
November 10, 2021

The dresses look really nice on me, and they are good quality fabric, and I'm very happy with my purchase. They arrived very quickly.

Date of experience: November 10, 2021
South Africa
2 reviews
0 helpful votes
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My go-to for dress shopping.
November 10, 2021

I am now at the point where 95% of my dresses are from eShakti. What a wonderful service - bespoke dresses without the bespoke price point. I love that I can have my "tea length" skirts that are so hard to find off the rack. When people compliment me on my dresses - and they do often! - I tell them about the best place to buy dresses that I have found: eShakti. Thanks so much!

Date of experience: November 10, 2021
Florida
1 review
0 helpful votes
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Perfect Christmas dress!
November 10, 2021

The ability to change my pundit to suit my style and needs was amazing. Next ones will be completely custom for sure!

Date of experience: November 10, 2021
Texas
1 review
0 helpful votes
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Overuse the wishlist
November 9, 2021

The site is easy to navigate and the wishlist feature is very useful! I probably use it a lot more than it was intended since it used to be a lot harder to find clothing that was my style on this site so I save everything I liked. Now I like almost everything I see!

Date of experience: November 9, 2021
California
1 review
0 helpful votes
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Fantastic dress
November 9, 2021

Experience was amazing from start to finish! I modified the neckline I wanted and was able to put in my exact size and height, and the dress fit perfectly!

Date of experience: November 9, 2021
Arkansas
1 review
0 helpful votes
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Quite Happy
November 9, 2021

Love the ability to customize the dress style. Love the pockets option.

Date of experience: November 9, 2021
New Mexico
1 review
0 helpful votes
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Exceeded Expectations
November 9, 2021

I just received my very first order from Eshakti and couldn't be more pleased! I ordered a jumpsuit for my holiday office party and it is a great quality and looks great. Super happy!

Date of experience: November 9, 2021
Virginia
1 review
0 helpful votes
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Thanks Eskakti!
November 9, 2021

Love your clothes and speedy delivery! I am always satisfied!

Date of experience: November 9, 2021
Washington
1 review
0 helpful votes
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Custom fit
November 9, 2021

The customization is such a nice feature; I wish it would go in half inches.

Date of experience: November 9, 2021
Texas
1 review
0 helpful votes
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Second review request
November 9, 2021

Already reviewed the dress and see no need to do so before I get a chance to wear it again.

Date of experience: November 9, 2021
North Carolina
1 review
0 helpful votes
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Thank you
November 9, 2021

Love the unique look of this piece, thank you for the quick delivery!

Date of experience: November 9, 2021
Maryland
3 reviews
3 helpful votes
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Great fitting clothing
November 9, 2021

Everything I have gotten fits perfectly. I love the individual customization, both in size and details like sleeve length, neckline, etc.

Date of experience: November 9, 2021
Colorado
1 review
0 helpful votes
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Beautiful dress!
November 9, 2021

I love the customization features and easy checkout.

Date of experience: November 9, 2021
Texas
1 review
0 helpful votes
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Great clothes
November 9, 2021

Its great that I get to customize it to my size and liking! Especially since I have a short body frame.

Date of experience: November 9, 2021
Canada
1 review
0 helpful votes
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.
November 9, 2021

…………………………,,,,,,,,,,,,,,………………………………………………………………..

Date of experience: November 9, 2021
Canada
1 review
0 helpful votes
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Gorgeousness
November 9, 2021

Beautiful styles, love the customization options, quick delivery!

Date of experience: November 9, 2021
New York
1 review
0 helpful votes
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A Wonderful Surprise!
November 9, 2021

I was skeptical about ordering a dress online, but it was a very good experience! I am so pleased with the dress that I ordered! It is very well made, arrived quickly and fit as expected. I will be ordering again for sure!

Date of experience: November 9, 2021
Canada
1 review
0 helpful votes
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Eshakti offers an excellent service through their custom sizing and adjustable styles. I am thrilled to have been introduced to them!
Finally, I can purchase clothes that were made to my measurements instead of having to buy clothes that I can get on but are baggy in certain areas and fitted in others.

Date of experience: November 9, 2021