From the business
eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
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Eshakti Reviews Summary
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Absolutely love this dress and how it turned out. It shipped quickly, the quality is amazing, and I loved being able to customize it.
I was a bit skeptical initially. I followed some of the comments and decided to take the plunge. And I will order again.
Best masks. Affordable. I get numerous compliments. You can add extra wire if you need or want. The only had thing is that the filters fit strangely in this small pocket. I would appreciate if Eshakti made filters for these specific one sided pockets.
Good. I like it a lot, especially when I have had to make a change. They have always responded to my questions and needs.
I want to return this item for a credit to my credit card. I have already submitted this request so to have to fill this survey out again is not great!
Can you send me the return authorization?
I like the attire I've received. It would be great to have more color and style choices available!
Love the dress, fits perfect. Great service. Planning on future purchases.
The fabric was very coarse and it had more folds than what shows in the photo.
Loved my dresses... Got 2 dresses from eshakti... Good thing about this brand is that customisation is available for almost all dresses. Very happy with my purchase.
The clothes are great, shopping experience fantastic
Even though I ordered my size, nothing fit me right. The clothes are so small. I waited so long to receive them and now I have to send them back. I'm so disappointed and never ordering from this company again.
This is my 4th or 5th dress from eShakti. I am always very satisfied with everything I receive from this very reliable company. Style and comfort, with special customer fits if desired.
Slightly difficult in navigating your website. For instance I could not find the way to save the items I liked for another time. I put t down to my somewhat lacking computer skills, although I've never encountered such difficulties on other websites.
My dress did not fit in several places I will just give it to a friend of mine
Great variety of colors and styles! Nice shopping experience, great price point.
I returned an item from order #******* on Sep 11,2021. It was received at the eShakti returns site in Tualatin, Oregon, on 17 September 2021. It is now the 7th of November, 2021, and I have yet to receive an acknowledgement or credit for my return from eShakti.
Always great. Fit is perfect. Will need hemming but I'm short so there is that.
I got what I ordered, and was able to easily return a garment that did not fit.
I enjoy the fact that you can create a look that you want.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members