From the business
eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Similar Brands to Consider
View all
Free Label
Isabella Eve
Mountain Khaki
Arula
BlackMilk
Howler Brothers
J.Jill
L.L. Bean
Seraphine
Marcella NYC
I Love Ugly
Athleta
Eshakti Reviews Summary
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I've loved every dress I've purchased. Great quality!
Great fit and so pretty. Shipping was quicker than expected.
It seems like eShakti's styles are very similar these days - I wish there was more variety. Also, please, PLEASE follow the lead of businesses like Eloqui, Old Navy, Lane Bryant etc and put your clothing on plus-size models! It's so off-putting to not see larger size bodies reflected in the models you use, and I've started to buy from other online stores who are more body-positive about the models they use.
Trying out the standard sizes for the first time because I have made measuring mistakes in the past. It is satisfactory so far, and true to size.
Process was super easy! Dress arrived quickly and it fits great!
Love shopping here and all of the custom options. I would recommend making the fabric customization easier to find
EShakti designed a beautiful dress, shipped it in a timely manner, and has customer service that puts the customer first. Definitely recommend.
I loved the quality of every garment and the speed of shipping and delivery
Love the styles and the ability to change to suit personal preferences
Love the styles and the ability to change to suit personal preferences
EShakti is always a wonderful shopping for me. Huge quantity and quality of clothing.
Always a wonderful experience shopping with E-Shakti! Stylish clothes at very reasonable prices
I loved the items I ordered, unfortunately, three of the dresses were just not flattering on my body. This is not eShakti's fault, I simply chose the wrong styles. I returned the three dresses and am waiting for confirmation of receipt and gift card credit so I can order new items.
So far so good, but getting the dresses and seeing how they fit will be the real test.
...
It was very nice to customize everything on the website. Delivery was incredibly fast. However, I am not happy with the product I received.
Most of the masks were of good quality and were not too hot, some of them were very warm because the cotton used was very dense. There was one mask that was a single layer of fabric that I will not use because masks are supposed to be at least two layers.
Lovely drape on the skirt. The denim color was nice and not blotchy.
Good experience. Website is user friendly clothing looks great.
It was quick and easy. I liked how the dresses came out and how they looked on me.
The ordering and customization process was easy breezy!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members