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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.

Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
This company does not typically respond to reviews

Instant Feedback

21,838 reviews
Utah
1 review
0 helpful votes
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Great Dress
November 4, 2021

Great style and perfect fit! I will continue to order dresses through this company and continue to recommend them to others.

Date of experience: November 4, 2021
Ohio
1 review
0 helpful votes
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Lovely
November 4, 2021

Tried to leave a custom note but got an error message and couldn't proceed until I cleared the section out.
Recommend adding a few inches to your listed height to accommodate heels - I forgot to do this!

Date of experience: November 4, 2021
Illinois
1 review
0 helpful votes
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Worth It
November 4, 2021

I am so, so happy with the dress I purchased from eShakti. The fit was great, and the materials are so high quality. It's gorgeous. I am very happy with it.

Date of experience: November 4, 2021
Indiana
1 review
0 helpful votes
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Good Quality Fun Clothes
November 4, 2021

Have bought from multiple times always cute and good quality. Love that you can customize.

Date of experience: November 4, 2021
Alabama
1 review
0 helpful votes
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I'm hooked!
November 4, 2021

Ordering was easy.
Shipping was fast.
Dresses were more beautiful than I thought!
And the customer service? A+++++! This company is amazing! I can't wait to order more!

Date of experience: November 4, 2021
Texas
1 review
0 helpful votes
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Terrific experience and high quality goods made and packaged with care.

Date of experience: November 4, 2021
New York
1 review
0 helpful votes
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Beautiful dress and fast delivery!
November 4, 2021

I needed a dress in only a couple of weeks. EShakti came through with flying colors! Early delivery and it fits well!

Date of experience: November 4, 2021
District of Columbia
1 review
0 helpful votes
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Short girl woes
November 4, 2021

As a petite middle aged girl whose legs are not her greatest asset finding a midi length dress can be tough sometimes. The customizable features necklines, sleeve length and dress length give me everything I need.

Date of experience: November 4, 2021
California
2 reviews
0 helpful votes
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Unique little black dress
November 3, 2021

I really love this dress! It's sexy & unique! I ordered mine with the quarter length sleeves. I also wore mine as shown with the denim leggings and heels. I'm no skinny model but this old lady felt great wearing this outfit!

Date of experience: November 3, 2021
Illinois
1 review
0 helpful votes
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The purchase and shipment were very well done, I'm just disappointed in the ultimate product. Normally, durability is an asset for fabric, but this jumpsuit has very little movement, and ultimately is not as shapely or flattering as on the model. It's hard to make me feel dowdy, BUT (shrug emoji).

Date of experience: November 3, 2021
Oregon
1 review
0 helpful votes
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The secret I can't keep
November 3, 2021

Bring back the cute novelty prints! I loved the cityscapes, animals, novelty and non floral selections.

Love referring people with new card system. Clever idea. I get many compliments on my dresses.

Date of experience: November 3, 2021
Australia
1 review
0 helpful votes
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Love your products
November 3, 2021

If I could open a store with your products I would. Amazin service and delivery

Date of experience: November 3, 2021
District of Columbia
1 review
0 helpful votes
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Great dress and turnaround time
November 3, 2021

Great dress. Easy to figure out what size I needed.

Date of experience: November 3, 2021
Pennsylvania
1 review
0 helpful votes
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Custom Clothes at a Reasonable Price
November 3, 2021

I love eShakti. I'm a petite person, so it's so hard for me to find clothes that fit my body sometimes. I love taking advantage of eShakti's customization features and getting clothes that fit me just right!

Date of experience: November 3, 2021
Texas
1 review
0 helpful votes
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So easy
November 3, 2021

I went with the custom measurements and I was shocked at how quickly my dress arrived. It was great.

Date of experience: November 3, 2021
Texas
1 review
0 helpful votes
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Mother of Groom dress
November 3, 2021

Beautiful dress! Exactly the traditional dress I was looking for and couldn't find in the stores. And for such an important event, I wanted something not found in Major dept stores. It was fine designing it just for me!

Date of experience: November 3, 2021
California
1 review
0 helpful votes
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Love my shirt
November 3, 2021

The fit is perfect it's exactly as pictured with a wonderful flow fabric. Loved my overall experience this is the 3rd thing I've bought and love it

Date of experience: November 3, 2021
Georgia
1 review
0 helpful votes
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White and Navy dress?
November 2, 2021

I was very satisfied in the overall fit of the garment and the quick turnaround time. Based on the picture of the dress I did not know the dress would have blue seams/threading. Unfortunately, I cannot wear this dress for an occasion, as the requirement attire was all white. Disappointed that the perfectly made dress for me won't be seen.

Date of experience: November 2, 2021
District of Columbia
1 review
0 helpful votes
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Great masks
November 2, 2021

In a few words: Good design, nice fabric, quick delivery.

Date of experience: November 2, 2021
Pennsylvania
1 review
0 helpful votes
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Beautiful and comfortable
November 2, 2021

I'll be excited if this works out for an evening auction I am attending! First purchase.

Date of experience: November 2, 2021