eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
Great style and perfect fit! I will continue to order dresses through this company and continue to recommend them to others.
Tried to leave a custom note but got an error message and couldn't proceed until I cleared the section out.
Recommend adding a few inches to your listed height to accommodate heels - I forgot to do this!
I am so, so happy with the dress I purchased from eShakti. The fit was great, and the materials are so high quality. It's gorgeous. I am very happy with it.
Have bought from multiple times always cute and good quality. Love that you can customize.
Ordering was easy.
Shipping was fast.
Dresses were more beautiful than I thought!
And the customer service? A+++++! This company is amazing! I can't wait to order more!
Terrific experience and high quality goods made and packaged with care.
I needed a dress in only a couple of weeks. EShakti came through with flying colors! Early delivery and it fits well!
As a petite middle aged girl whose legs are not her greatest asset finding a midi length dress can be tough sometimes. The customizable features necklines, sleeve length and dress length give me everything I need.
I really love this dress! It's sexy & unique! I ordered mine with the quarter length sleeves. I also wore mine as shown with the denim leggings and heels. I'm no skinny model but this old lady felt great wearing this outfit!
The purchase and shipment were very well done, I'm just disappointed in the ultimate product. Normally, durability is an asset for fabric, but this jumpsuit has very little movement, and ultimately is not as shapely or flattering as on the model. It's hard to make me feel dowdy, BUT (shrug emoji).
Bring back the cute novelty prints! I loved the cityscapes, animals, novelty and non floral selections.
Love referring people with new card system. Clever idea. I get many compliments on my dresses.
If I could open a store with your products I would. Amazin service and delivery
Great dress. Easy to figure out what size I needed.
I love eShakti. I'm a petite person, so it's so hard for me to find clothes that fit my body sometimes. I love taking advantage of eShakti's customization features and getting clothes that fit me just right!
Beautiful dress! Exactly the traditional dress I was looking for and couldn't find in the stores. And for such an important event, I wanted something not found in Major dept stores. It was fine designing it just for me!
The fit is perfect it's exactly as pictured with a wonderful flow fabric. Loved my overall experience this is the 3rd thing I've bought and love it
I was very satisfied in the overall fit of the garment and the quick turnaround time. Based on the picture of the dress I did not know the dress would have blue seams/threading. Unfortunately, I cannot wear this dress for an occasion, as the requirement attire was all white. Disappointed that the perfectly made dress for me won't be seen.
In a few words: Good design, nice fabric, quick delivery.
I'll be excited if this works out for an evening auction I am attending! First purchase.
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.