eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
Very good customer service. Good communication with orders, tracking dress completion and shipping information
Love the customization! Finally a winter coat that fits properly! I have room for a thick sweater, it does not stretch over my back (and broad shoulders), but it is not bulky or lumpy! I am very happy.
No problems with the order. The dress fit well and I like it.
Beautiful dress, very well made and true to size. Very satisfied
Good, like size options. Like the color, very tall daughter in law
Lovely dress, just as pictured and described on the website.
The dress was shipped super fast, fits great, and looks wonderful. Will be excited to wear it to the wedding.
Very excited, thought this design was discontinued
I love this company. Every single time with the custom size it arrives perfectly. Every. Single. Time. I have done 3 orders in 2021 and over a dozen items. Perfect fit. First try. Every time!
I loved all my clothes. So happy with the clothes. Nice quality and I get lots of compliments.
Everything was just fine but the dress was too small for the size (12) so I have returned it back by USPS mail on October 26,2021
I moved several months ago, thousands of miles from my previous place. I didn't realize that my old address was still on file with eShakti, and I didn't notice it until I got the shipping notification from FedEx. I tried several times to contact FedEx but no luck. I contacted eShakti, and they somehow managed to get it rerouted to me at my correct address. They were kind about my mistake, and incredibly helpful. I am a very satisfied customer, and I promise to check my shipping address more carefully in the future!
Two dresses ordered with custom measurement. Instructions were clear with pictures to help do it correctly. The results were awesome. A good fit in pretty dresses. All were delivered as promised, in less than two weeks, even with all the shipping concerns in the news.
Good material good quality, nicely packaged.
I didn't try it on yet but it looks perfect for the occasion I will be attending.
I love being able to customize the neckline, sleeve, and skirt length.
Eshakti is great, i have shopped this website since 2018. Never disappointed with the service.
I ordered my first dress from EShakti in 2016 and have been shopping here occasionally since then. Each time EShakti always provides the best service, high quality and fashionable taste. Thank you for your great job!
I've made a few purchases with eShakti over the past few years and have been very pleased with the concept of picking a shell of an outfit out, altering the look to suit my tastes, and then being able to further have it customized for my precise measurements. There was a time I would go to the fabric store, rummage through pattern books, pick out fabrics, pay for it all then take to my seamstress to get measured and have it made, then fitted and adjusted. The price for that was more than what I pay for the same services with eShakti.
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.