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    ElderHelpers.org

ElderHelpers.org

Overview

ElderHelpers.org has a rating of 4.4 stars from 211 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ElderHelpers.org most frequently mention great organization. ElderHelpers.org ranks 3rd among Caregiving sites.

This company responds to reviews, but usually not within the first month

Positive reviews (last 12 months): 87.1%
Positive
27
Neutral
1
Negative
3
View ratings trends
2
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Top Positive Review

“Real humanity is to help the others”

Amara A.
10/18/24

Unfortunately, this life is short, even if it is long. We may all need one day a heart that cares for us and a hand that reaches out to help us. Let us all live in love, safety and peace, and let us cooperate in our worries and pains until the end. I am very influenced by the Western cultures and way of life, especially the Anglophone culture. I love volunteering for humanitarian reasons. I love assisting the others, especially those who cannot depend on themselves like the elderly people, people with special needs, people with disabilities, and children. I feel so good about myself, comfortable, and happy when I offer a helping hand to those who deserve it.

Date of experience: 10/18/24
See positive reviews
Top Critical Review

“100% scam”

Alicia G.
10/3/24

Update: the company responded to my review by immediately placing blame on me, and ignoring the several emails I have sent them over the course of a year and a half. They want me to delete the review or change it to 5 so they can get more people to fall for their scam. Please do not donate to this company, donate to your local community that you can validate with your own eyes and in person. They need it more than whatever this website is doing with your hard earned money. This is my advice to you when dealing with this company, please be safe. Look at the image I attached. The name in the message doesn't even match the name on the account. I repeatedly reached out to them multiple times to stop charging me. I never even signed up for the donations, I had to call paypal to get involved and they said this place had been charging me through paypal as a guest account and that is why I could not find it to stop it on my side. They had to go through several additional steps to get ElderHelpers (more like ScamHelpers) to stop charging me. I reported them to PayPal and I am reporting them to the FBI https://www.ic3.gov/

Date of experience: 10/1/24
See critical reviews

Reviews (211)

Rating

Timeframe

Other

Reviews that mention popular keywords

background check (8) volunteers (26) customer service (6) organization (25) phone number (4)
Thumbnail of user amaraa25
Algeria
1 review
0 helpful votes
  • Send Message
October 18th, 2024
Verified purchase

Unfortunately, this life is short, even if it is long. We may all need one day a heart that cares for us and a hand that reaches out to help us. Let us all live in love, safety and peace, and let us cooperate in our worries and pains until the end.

I am very influenced by the Western cultures and way of life, especially the Anglophone culture.
I love volunteering for humanitarian reasons. I love assisting the others, especially those who cannot depend on themselves like the elderly people, people with special needs, people with disabilities, and children. I feel so good about myself, comfortable, and happy when I offer a helping hand to those who deserve it.

Date of experience: October 18, 2024

Thumbnail of user customers13
Mary R. – ElderHelpers.org Rep

Thank you so much for your participation in our wonderful community!

Thumbnail of user elmehdic2
Morocco
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

I work in a plastic injection company as a maintenance technician. One of my most important interventions is to perform preliminary maintenance on the machine as well as repair all faults completely. I have previously worked in the field of agriculture and farming.

Date of experience: October 17, 2024

Thumbnail of user customers13
Mary R. – ElderHelpers.org Rep

Thank you so much for your participation in our wonderful community!

Thumbnail of user nassiroualabig
Togo
1 review
0 helpful votes
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November 3rd, 2024
Verified purchase

My background allowed me to get involved in volunteering. I thus have a global vision of the functioning of a company and the interaction between its professions. I propose to put my experience and knowledge at your service.

Date of experience: November 3, 2024

Thumbnail of user customers13
Mary R. – ElderHelpers.org Rep

Thank you so much for your participation in our wonderful community!

Thumbnail of user okoyev
Nigeria
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

My name is Vivian. I have worked several years as a volunteer in an organization. I have a humanitarian spirit and zeal to help those in need. I have all it takes to make elderly people and those that are depressed happy.

Date of experience: October 18, 2024

Thumbnail of user customers13
Mary R. – ElderHelpers.org Rep

Thank you so much for your participation in our wonderful community!

Thumbnail of user saadb26
Morocco
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

I have never been a member of a volunteer association, but through my experience with some people I participated with in environmental volunteering and elderly care. It was a short period, but I liked it and I want to have a greater experience and develop myself and make volunteering something essential in my life.

Date of experience: October 10, 2024

Thumbnail of user aliciag527
Arizona
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Update: the company responded to my review by immediately placing blame on me, and ignoring the several emails I have sent them over the course of a year and a half. They want me to delete the review or change it to 5 so they can get more people to fall for their scam. Please do not donate to this company, donate to your local community that you can validate with your own eyes and in person. They need it more than whatever this website is doing with your hard earned money. This is my advice to you when dealing with this company, please be safe. Look at the image I attached. The name in the message doesn't even match the name on the account.

I repeatedly reached out to them multiple times to stop charging me. I never even signed up for the donations, I had to call paypal to get involved and they said this place had been charging me through paypal as a guest account and that is why I could not find it to stop it on my side. They had to go through several additional steps to get ElderHelpers (more like ScamHelpers) to stop charging me. I reported them to PayPal and I am reporting them to the FBI https://www.ic3.gov/

Products used:
None

Service
Value
Quality

Date of experience: October 1, 2024

Thumbnail of user customers13
Mary R. – ElderHelpers.org Rep

We are so happy to have this critical review. It gives us the opportunity to be humble about our limitations.

- We recommend 211 United Way for people with a net worth under 30,000 dollars. Extreme financial hardship is a handicap to use our service.
- Also if you are feeling psychologically challenged like this reviewer please call 1-800-950-NAMI (6264).

Thank you so much for reading.

*You will always be able to cancel your donation with a simple email to customer service.

Thumbnail of user ameenr4
Yemen
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I actually like to dea with pleasure Elders, because i have strong power and much tenderness toward elders, most of then lived rich life and we can learn alot from then and share then thoughts and good and fantastic timr, i am patient and have quite mood to listening to them.

Date of experience: October 21, 2024

Thumbnail of user customers13
Mary R. – ElderHelpers.org Rep

Thank you so much for your participation in our wonderful community!

Thumbnail of user tahounzaf
Algeria
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

I hope this message finds you well.

I am writing to express my interest in volunteering with your esteemed organization, which dedicates its efforts to supporting the elderly. My deep passion for helping and standing by those in need, particularly the elderly, is what drives me to reach out to you today.

I have gained valuable experience in volunteering and assisting others through my previous involvement in several community initiatives aimed at providing material and emotional support to those in need. Additionally, I have a quick learning ability, which allows me to handle various situations and challenges effectively.

I believe that working with the elderly is not just about offering help but also an opportunity to learn from their life experiences and provide them with the care and attention they deserve. It would be an honor to be part of this noble humanitarian work and contribute to improving their daily lives.

I kindly ask you to consider my application to join your team and to take part in achieving the association's noble goals

Date of experience: October 17, 2024

Thumbnail of user customers13
Mary R. – ElderHelpers.org Rep

Thank you so much for your participation in our wonderful community!

Thumbnail of user christophert1704
South Africa
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

Of all the things one can be in this beautiful planet called earth, don't forget to be kind, it's just one of those characteristics that every human being should strive for.

Date of experience: October 17, 2024

Thumbnail of user customers13
Mary R. – ElderHelpers.org Rep

Thank you so much for your participation in our wonderful community!

Thumbnail of user maalaininea
Morocco
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

Helping elderly mothers and fathers, providing them with the necessities that suit them, taking great personal care of them, sharing their joys and happiness, and creating a better life.

Date of experience: October 18, 2024

Thumbnail of user customers13
Mary R. – ElderHelpers.org Rep

Thank you so much for your participation in our wonderful community!

Thumbnail of user aminef5
Morocco
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

I do have a diplôme of electricity i was working as a barista artist coffe maker
I have a diplome also in barber
I do have 4 languages french english arabic and german
Motivated and kind problems solving

Date of experience: October 18, 2024

Thumbnail of user customers13
Mary R. – ElderHelpers.org Rep

Thank you so much for your participation in our wonderful community!

Thumbnail of user oussamas9
Morocco
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

I am interested in caring for the elderly
I have experience with the elderly. They are kind people. I hope that my request for assistance or development will be accepted.

Date of experience: October 18, 2024

Thumbnail of user customers13
Mary R. – ElderHelpers.org Rep

Thank you so much for your participation in our wonderful community!

Thumbnail of user hamzaf23
Morocco
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

Hello, my name is Hamza from Morocco. I am 27 years old. I am very passionate about volunteer work. I have skills and I work under all circumstances. I have a type B driver's license.

Date of experience: October 18, 2024

Thumbnail of user customers13
Mary R. – ElderHelpers.org Rep

Thank you so much for your participation in our wonderful community!

Thumbnail of user angelg532
Mexico
1 review
1 helpful vote
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October 3rd, 2024

It is a very good service because it has helped me find people with great energy for my loved ones. It is a safe way to find people with the desire and vocation to help.

Service
Value
Quality

Date of experience: October 1, 2024

Thumbnail of user customers13
Mary R. – ElderHelpers.org Rep

Thank you so much for your participation in our wonderful community!

Thumbnail of user jjustinjaeger
New York
1 review
1 helpful vote
  • Send Message
October 3rd, 2024

Elder Helpers helped me find someone near me. I cherished the time I got to spend with her. I appreciate Elder Helpers for making the connection happen

Value

Date of experience: October 3, 2024

Thumbnail of user amrir
Morocco
1 review
0 helpful votes
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October 17th, 2024
Verified purchase
• Updated review

I am pleased and honored to announce my desire to apply for a job vacancy in your esteemed organization and to join your distinguished work team. I present to you below a brief summary of my qualifications and competencies that make me the most suitable person for this job.
I completed my studies in 2008 at a prestigious university, including: avirda, and gained diverse and focused experience in all aspects of this field, which qualifies me to assume responsibility or a task.
My long experience of more than ten years is mainly focused on these skills:
Mr. Director, I believe that I am one of the most suitable people for this position for the following reasons:
I believe that my experience and qualifications are fully compatible with the requirements. I am convinced that I will excel in my performance and will live up to your expectations. I am very excited about this opportunity and I hope that you will accept my request and take it into consideration.
Thank you very much and appreciate you

Date of experience: October 17, 2024

Thumbnail of user customers13
Mary R. – ElderHelpers.org Rep

Thank you so much for your participation in our wonderful community!

Volunteer work is humanitarian work
October 17th, 2024
Verified purchase
• Previous review

Introduction Volunteer work is an opportunity for many people to respect themselves, increase their self-confidence, and gain experience and knowledge to form a leadership personality that contributes to building society and achieving peace among its people. How beautiful is that feeling when you draw a smile on someone's face by offering them assistance in something you are capable of doing, without expecting any financial compensation that would diminish the value of the work you have accomplished. How beautiful are those words and advice that you can send to a child or teenager in order to overcome that difficult stage and find solutions to the problems they encounter.

Date of experience: October 17, 2024

Thumbnail of user abderrazzaql
GB
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

I read and researched about elderberry.I loved their work and the way they presented it to get people excited to join.

Date of experience: October 17, 2024

Thumbnail of user customers13
Mary R. – ElderHelpers.org Rep

Thank you so much for your participation in our wonderful community!

Thumbnail of user oussamas8
Morocco
1 review
0 helpful votes
  • Send Message
October 17th, 2024
Verified purchase

I would be happy to participate.
Salmon is lucky if I get the chance to volunteer in elderly care, I will be very happy

Date of experience: October 17, 2024

Thumbnail of user customers13
Mary R. – ElderHelpers.org Rep

Thank you so much for your participation in our wonderful community!

Thumbnail of user prosperakobunduo
Nigeria
1 review
0 helpful votes
  • Send Message
October 18th, 2024
Verified purchase

Honest, detail orientated, creative, talented, kind hearted, ability to prioritise and ability to multitasking

Date of experience: October 18, 2024

Thumbnail of user customers13
Mary R. – ElderHelpers.org Rep

Thank you so much for your participation in our wonderful community!

Thumbnail of user reneeb1100
Renee B.
Arizona
1 review
0 helpful votes
  • Send Message
October 12th, 2024
Verified purchase

I signed up to be an elderhelper.
You take my money every month & that's ALL, I try to call the ph. Number
& NO ANSWER EVER. I email same NO RESPONSE. I want to cancel this
Drain on my bank account.

Date of experience: October 12, 2024

Thumbnail of user customers13
Mary R. – ElderHelpers.org Rep

We are so happy to have this critical review. It gives us the opportunity to be humble about our limitations.

- We recommend 211 United Way for people with a net worth under 30,000 dollars. Extreme financial hardship is a handicap to use our service.
- Also if you are feeling psychologically challenged like this reviewer please call 1-800-950-NAMI (6264).

Thank you so much for reading.

*You will always be able to cancel your donation with a simple email to customer service.

Thumbnail of user gwenw228
Michigan
1 review
0 helpful votes
  • Send Message
June 21st, 2024
Verified purchase

I signed my dad up today and after looking at the reviews I'm afraid I may have gotten him involved a scam. There was never a code given after I paid the 50 dollars so I immediately sent a cancelation request but I'm afraid they will bill him continuously like the people in the reviews. I may just have to cancel the card...this is horrible.

Products used:
None used

Service
Value
Quality

Date of experience: June 11, 2024

Thumbnail of user customers13
Mary R. – ElderHelpers.org Rep

We are so happy to have this critical review. It gives us the opportunity to be humble about our limitations.

- We recommend 211 United Way for people with a net worth under 30,000 dollars. Extreme financial hardship is a handicap to use our service.
- Also if you are feeling psychologically challenged like this reviewer please call 1-800-950-NAMI (6264).

Thank you so much for reading.

*You will always be able to cancel your donation with a simple email to customer service.

Thumbnail of user ks87
California
1 review
21 helpful votes
  • Send Message
March 4th, 2015

I signed up for a month and was able to find a helpful volunteer after only 4 phone calls! Everything started out well & I was thankful for this service. Down the road, however, the helper did a few things that were deemed inappropriate, such as removing a painting from the wall, with who knows what intention since he was stopped in his tracks, and "permanently borrowing" a book without permission. He had a history of mental problems for which he had been hospitalized per his own admission.

I believe that helpers should be more thoroughly vetted by ElderHelpers, and those who utilize their services should know that they do so at their own risk. What started out as a most promising experience turned out to be very disappointing in the end.

Date of experience: March 4, 2015

Thumbnail of user customers13
Mary R. – ElderHelpers.org Rep

ElderHelpers.org customer care did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and its services are concerned. Customer care can be reached at help@elderhelpers.org and SiteJabber offers a useful Q&A section.

Thumbnail of user georgew380
Utah
1 review
22 helpful votes
  • Send Message
December 14th, 2019

My husband signed up on 11/21. Our "donation" was withdrawn right away. Understandably, due to the holiday, we expected a delay. However, it took two weeks to get a response. All we needed was a code to be able to contact a volunteer. Instead, we kept getting the same email requesting a sign up and donation. When he finally received the code, he made 9 phone calls. The only two numbers that answered had moved out of the area. The other numbers were either no longer working, so a message was left. No one has responded 24 hours later. The latest from elder helpers is another request for our zip code? Don't you have our registration? Ridiculous.

Date of experience: December 11, 2019

Thumbnail of user sharonk90
New York
1 review
21 helpful votes
  • Send Message
June 14th, 2017

I signed up to get help for my 90 + year old in-laws. Not really impressed. Many of the volunteers I called either never returned my calls or stated they were no longer involved with this organization. I am not paying $50 a month for nothing! They also tell you that it is the client's responsibility to report wrong or disconnected numbers. Really? Then what am I paying for? If they had a better business model they would at least keep their database updated and regularly check in with both the client's and volunteers. I can't recommend this organization for my area in South King County Washington state.

* ElderHelpers.org attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 12, 2017

Thumbnail of user customers13
Mary R. – ElderHelpers.org Rep

ElderHelpers.org customer care did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and its services are concerned. Customer care can be reached at help@elderhelpers.org and SiteJabber offers a useful Q&A section

Thumbnail of user doc9
Washington
1 review
7 helpful votes
  • Send Message
October 6th, 2022

You charge $50 a month? That is not clear in your advertising. I tried to find your business on Better Business Bureau USA San Diego Ca, but no listing. What is your full contact information please so I can research you on BBB?

Date of experience: September 6, 2022

Thumbnail of user customers13
Mary R. – ElderHelpers.org Rep

The complaint has been investigated and resolved to the customer's satisfaction.

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From the business

Elder Helpers is a user-friendly, web-based service. We believe that compassion at its finest is free. Volunteers register to offer their services based on their true desire to help elders. Elder Helpers strives to safely and conveniently connect these dedicated, passionate volunteers with elders in their local communities. We are a tax exempt organization and the contributions cover our operating costs. Our volunteers are true volunteers. For a tax deductible monthly donation of $50, you can contact as many volunteers as you would like, to ask them for as much help as you would like. We do screening and background checks and our website makes it convenient for you to locate volunteers where you need them and get to know them and the help they are willing to offer. Enjoy the safety and convenience of elderhelpers.org!

We are not supported by any government money. Solely volunteers, elders and their relatives help us pay for the technology and people making this service possible. Contributions from volunteers, training packets delivery, contributions from elders and relatives are handled by a third party meeting the best industry standards and is subject to change. Background checks are handled by www.IntelliCorp.net, a Verisk Company. We recruit our volunteers in reputable places and carefully screen all users. This service is new and innovative, we strongly encourage any visitor of this page to educate themselves by reading our FAQs at www.elderhelpers.org/faq and contact us via email for more information. Thank you.

Business History

Elderhelpers.org started in May 2010 to match volunteers with elders in need of help within their own community.

In the middle of June 2015, we have decided to stop offering a refund policy since it was rarely respected by our users. We switched to a third party meeting the best industry standards to offer tax deductible donation receipts, easy cancellation, and increased security.

We now only let informed people about our service (having read our FAQs carefully, and checked our listings of volunteers themselves) join our community. Each user gets access to our safe and convenient service for a small monthly contribution. We do not offer refunds anymore. There is no more subscription, monetary contribution is now considered a donation. And it is tax deductible!

People joining our community are asked to be patient, nice to our volunteers, and to report wrong and disconnected phone numbers to us, which is the only way that we can keep a database clean and up-to-date. This website is user supported: volunteers give their time and when they can donate money, elders and their relatives participate fifty dollars a month, and report their results to benefit the entire community of users.

Company Representative

Thumbnail of user customers13
Mary R.
Senior Customer Care Specialist
Usually responds not within the first month
Mary has been serving elders for years and through her experience in the industry she has brought great expertise to the very innovative elderhelpers.org. You can reach her at help@elderhelpers.org with your questions, concerns, comments and kuddos.

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