I signed up for a month and was able to find a helpful volunteer after only 4 phone calls! Everything started out well & I was thankful for this service. Down the road, however, the helper did a few things that were deemed inappropriate, such as removing a painting from the wall, with who knows what intention since he was stopped in his tracks, and "permanently borrowing" a book without permission. He had a history of mental problems for which he had been hospitalized per his own admission.
I believe that helpers should be more thoroughly vetted by ElderHelpers, and those who utilize their services should know that they do so at their own risk. What started out as a most promising experience turned out to be very disappointing in the end.
ElderHelpers.org customer care did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and its services are concerned. Customer care can be reached at help@elderhelpers.org and SiteJabber offers a useful Q&A section.