157 Reviews From Our Community
All Reviews
- Helpful? Yes 3
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- Helpful? Yes 5
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I have shared with many in my parish about Elder Helpers. Most have never heard of this great organization. Frequent announcements in newsletters or flyers at the various Senior Centers would be a good way to publicize about this organization.
- Helpful? Yes 9
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- Helpful? Yes 6
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- Helpful? Yes 6
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I'm excited about joining Elder Helpers, and ready to start helping elders and their families. Can't wait to meet the elders
- Helpful? Yes 5
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- Helpful? Yes 6
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Thank you for being there for us.
- Helpful? Yes 7
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- Helpful? Yes 6
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But doing the right things with compassion and help people are what people should do. Nobody can not live alone.
Im excited to enroll elderhelpers.org
- Helpful? Yes 7
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- Helpful? Yes 9
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- Helpful? Yes 7
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Lynn Cladis
- Helpful? Yes 10
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- Helpful? Yes 7
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Tip for consumers: A tip for everyone: read the training manual for a laugh. It is equal parts condescending and unintelligible. A tip for Mary: have someone with a better grasp of grammar/the English language rewrite the training manual.
- Helpful? Yes 31
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- Helpful? Yes 30
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- Helpful? Yes 6
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Hello Mary R,
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In your first response to my original review you called me names and told me I was mentally ill (I have copies of it). You were so disrespectful, I decided to research your company.
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I uncovered facts I could have easily used to give a deeper review of your company (not a good one, I assure you); yet, I decided to let it go and stop wasting my life on you.
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However, YOU couldn't let it go and eventually you posted a second response with a threat of legal action, if I did not take down my review.
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(I have copies of your public threat and will be happy to post them since you deleted it - I also noticed another reviewer mentioned you legally threathened her, too).
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And of course, I reported your threat to Sitejabber. They must have talked to you because you deleted both your first disrespestful response and your second threatening response, and then you posted a response with a civil tone (which I appreciated).
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But because you can't control me, you are now disrespecting my freedom of opinion again, by saying "this complaint has been annulled and must not be considered where company image and its services are concerned."
Mary, Mary, Mary, you brought me out of the woodwork with your third disrespectful response, which compels me to give this second review.
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I'd like to end this review with 2 statements:
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(1) My personal experiences with you have been bad, and I have given two reviews of it - as is my right to do.
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(2) You have one opinion of yourself and I have another, which you cannot change.
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May there be peace and quiet from here on out,
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Joy B.
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- Helpful? Yes 34
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Customer Questions & Answers
Votes Thanks for voting!
We do background checks via IntelliCorp which is a Verisk company. They are extremely serious, thorough and reputable. We also encourage you to spend time with the volunteers on the phone so that you can get to know each other and also to meet for the first time in a public place like a coffee shop. Because of this precautions, we have not one incident reported in years of service to the elderly community.
Votes Thanks for voting!
Hello Joy, Our volunteers are true volunteers and do not ask for money. Yes, they do help elders for free. Hello Ryan, we ask for a $50 monthly commitment on a tax deductible donations to support our service. Volunteers help for free. They are true volunteers. Our job is to provide convenience and security in connecting them with elders. Our staff is not volunteer since any business requires daily operations management. Because we are not recipients of any private or public grants, everyone chip in a small amount, that is tax-deductible. Would you prefer to find an organization receiving government assistance, there are a lot of them out there. We do not force anyone to join our community. Our volunteers are true volunteers and do not ask for money. Elder help is free.
Votes Thanks for voting!
Our volunteers are true volunteers and do not ask for money. Yes, they do help elders for free. We ask for a $50 monthly commitment on a tax deductible donations to support our service. Volunteers help for free. They are true volunteers. Our job is to provide convenience and security in connecting them with elders. Our staff is not volunteer since any business requires daily operations management. Because we are not recipients of any private or public grants, everyone chip in a small amount, that is tax-deductible. Would you prefer to find an organization receiving government assistance, there are a lot of them out there. We do not force anyone to join our community. Our volunteers are true volunteers and do not ask for money. Elder help is free.
Votes Thanks for voting!
Votes Thanks for voting!
Hello Lisa, great example of why it is better to work with a volunteer rather than a taxi or ride sharing service! This would be something you would need to work out with the helper and can certainly be arranged because the idea is to really care for seniors not just dropping them off. We strongly recommend testing the reliability of the elder helper ahead of time because doctor appointments are important.
Votes Thanks for voting!
Hello Leelee S. Our service is designed for individuals only. This is the only way that we can offer SAFETY and CONVENIENCE. You can simply print a few flyers that you can download on our website and hand it to them. You can also watch our presentation video and explain if you want. Just make sure to not sign up for somebody else and even less for a group of people. That could get you in troubles and the users also. Thank you for your interest.
Votes Thanks for voting!
Hi Jan, We are a legitimate organization, we sent you information to your account to complete the intake process, In case you're not able to find an available volunteers in your area we can issue a full refund of your last payment, you can also cancel the monthly contribution at any time by sending us an email at help@elderhelpers.org Let me know if you need further information.
Votes Thanks for voting!
Hi Lia, No, It's not mandatory to donate to be a volunteer in our organization. You can send us an email at help@elderhelpers.org for further information.
Votes Thanks for voting!
Hello Fatima, Thank you for reaching out, could please provide us the email address that was used to register?
Votes Thanks for voting!
Hi, At the moment it's our only payment method, we're working on better ways to improve this. You can try contacting 211 United Way for a referral to a local program in case ours doesn't work for you.
About ElderHelpers (from the business)
We are not supported by any government money. Solely volunteers, elders and their relatives help us pay for the technology and people making this service possible. Contributions from volunteers, training packets delivery, contributions from elders and relatives are handled by a third party meeting the best industry standards and is subject to change. Background checks are handled by www.IntelliCorp.net, a Verisk Company. We recruit our volunteers in reputable places and carefully screen all users. This service is new and innovative, we strongly encourage any visitor of this page to educate themselves by reading our FAQs at www.elderhelpers.org/faq and contact us via email for more information. Thank you.
In the middle of June 2015, we have decided to stop offering a refund policy since it was rarely respected by our users. We switched to a third party meeting the best industry standards to offer tax deductible donation receipts, easy cancellation, and increased security.
We now only let informed people about our service (having read our FAQs carefully, and checked our listings of volunteers themselves) join our community. Each user gets access to our safe and convenient service for a small monthly contribution. We do not offer refunds anymore. There is no more subscription, monetary contribution is now considered a donation.. and it is tax deductible!
People joining our community are asked to be patient, nice to our volunteers, and to report wrong and disconnected phone numbers to us, which is the only way that we can keep a database clean and up-to-date. This website is user supported: volunteers give their time and when they can donate money, elders and their relatives participate fifty dollars a month, and report their results to benefit the entire community of users.
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