Overview
ElderHelpers.org has a rating of 4.2 stars from 212 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ElderHelpers.org most frequently mention and great organization. ElderHelpers.org ranks 3rd among Caregiving sites.
We signed up a few days ago and spoke to a very helpful customer care person to help us with the process. My grandmother is now taken care of by someone local while the family is not always here. Very happy. Thank you.
It was great to view the many volunteers on the ElderHelpers website, which included young people who want to provide help with the older generation. The volunteers I selected have now become part of my family.
I have shared with many in my parish about Elder Helpers. Most have never heard of this great organization. Frequent announcements in newsletters or flyers at the various Senior Centers would be a good way to publicize about this organization.
After filling out a questionnaire and jumping through hoops to volunteer, the applicant is faced with a mandatory demand to pay $50 in order to go ahead. WHAT? Supposedly, it's to cover expenses for running the website. Who are they kidding? Is this any way to treat people who want to help out? Not in my book. Who thought of this anyhow?
Old age may not be very pleasant for you if you are alone and suffer from various health conditions. My beloved passed away a few years ago. I do not blame my son for not being able to dedicate much time and attention to me as he is a busy professional. My health was deteriorating. It was scary as I was not being able to perform many of my routine activities without help. A friend of mine, another old chap, recommended visiting elderhelpers.org. I found a compassionate and young volunteer who was willing to lend me a helping hand in the activities that I required assistance in.
ElderHelpers.org customer care did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and its services are concerned. Customer care can be reached at help@elderhelpers.org and SiteJabber offers a useful Q&A section
My experience with elder helpers is good, they are serious and screen people. They do ask for the help of the subscribers to warn of disconnected numbers but most of them are current and the people listed on the site are real. Took me a good half an hour to get in touch with Veronica and she helps here and there. In my area I have a lot of other volunteers to choose from so if she becomes unavailable I can get back to the site to contact others. Overall very satisfied subscriber.
I paid the $30-some u have to pay to register ($10/monthly +22 or so for a background check) and have not been given any confirmation by background check has gone through (though the money has been processed) and I contacted customer support and according to their response email which I received twice, I should get a response in 2 business days. Meanwhile confused how this works
ElderHelpers.org customer care did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and its services are concerned. Customer care can be reached at help@elderhelpers.org and SiteJabber offers a useful Q&A section
I ike the initiative and will always like to volunteer full time. May every effort you invest be directed in the welfare of mankind. Your selfless motives will always fetch the desired results and be encouraging to many volunteers
Who want to join and come forward for this great blessed cause
I signed my dad up today and after looking at the reviews I'm afraid I may have gotten him involved a scam. There was never a code given after I paid the 50 dollars so I immediately sent a cancelation request but I'm afraid they will bill him continuously like the people in the reviews. I may just have to cancel the card...this is horrible.
We are so happy to have this critical review. It gives us the opportunity to be humble about our limitations.
- We recommend 211 United Way for people with a net worth under 30,000 dollars. Extreme financial hardship is a handicap to use our service.
- Also if you are feeling psychologically challenged like this reviewer please call 1-800-950-NAMI (6264).
Thank you so much for reading.
*You will always be able to cancel your donation with a simple email to customer service.
I volunteered Elder Helpers through entire month. The whole duration of my volunteerism is an enjoyable one I will treasure it forever. It's totally amazing to touch lives of this people and this organizations gives the opportunity for us volunteers share what we love to do.
Being raised by my grandmother and grandfather, I know that life as the years come can be difficult if the proper care and resources are not provided to the elderly. Living alongside them and meeting their needs was always a primordial task for me, one that I hope to be able to share with other in need.
Over the past year I have work alongside a legal environment which advocates for the needs of the elderly in order to prevent abuse, neglect, and loss of life. It would be an honor to assist in any way that I may using the life-long knowledge and expertise I have acquired in order to meet the needs of those whom may not be able to help themselves as much as they used to.
After providing the "donation", I contacted six numbers. One was non-working, two others answered as the same NAME, but were definitely not the people listed as volunteer. Three others never returned calls.
There is NO PHONE number for ElderHelpers to speak with someone. I Sent an email to which I got an automated, "we'll respond in 2 business days" and a week has gone with no reply but daily marketing emails. In theory, this is a fantastic idea but my conclusion is it's either fraudulent or horrifically managed.
ElderHelpers.org customer care did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and its services are concerned. Customer care can be reached at help@elderhelpers.org and SiteJabber offers a useful Q&A section.
I use to visit this lady named Pearl with my dog every Sunday for few hours whatching some classic movie ( her tv was always on that channel) actually i was watching, she was blind, but just seeing her so happy and content patting my dog belly for hours was such a fulfillment. Unfortunately she passed away, but i would gladly help any other seniors who would need help.
Thank you elders helpers!
It's been purposed in my heart to give back to the community through volunteering! I am so happy to have found this site and hope to have a family reach out to me for help with their elderly loved one(s).
It was easy to sign up!
What a great service, I was indeed able to find volunteers to help my parents on this site after a few phone calls. Volunteers get rewards and this is costing me almost nothing. I wish that there was more phone support but I understand that would probably raise the subscription cost to the user.
I think that it is an admirable service providing low cost senior care and that does not try to pretend to be something it is not. It's about 25 bucks a month if you pay a year in advance to get access to the service and get in touch with screened youngsters and adults wanting to help elders. Pretty great stuff if you ask me.
Helping the elderly, patience and passion to bear everything
Thank you so much for your participation in our wonderful community!
I contacted this organization for help regarding my Mom and truly was guided every step of the way with patience, compassion and understanding. I was offered another agency as my parents weren't able to handle the cost. Thanks again for the many emails and time spent to answer my detailed questions. I thank you for the teachable moments and as I continue being the caregiver and learning. Resources are wonderful when coming from people who care and know your journey.
I needed some help for my mom when she decided to retire and didnt have much money saved. I found elderhelpers.org and they connected me with a volunteer. It was kind of frustrating because we had to contact their volunteers and a lot of them did not pick up, it was worth it though. They also gave me a book to help use the program and really cared about my mom finding help. We need more sites like this
Once I learned my way around on the site, I was able to contact several volunteers and coordinate schedules so that they could fill in being with my husband in memory care. The monthly donation is minor compared to the hourly fees that must be paid for people to companion our loved ones. I lucked out with volunteers who were devoted to being of help and came through for my husband and me time after time. I highly recommend this website and this service.
We all know the issues that aging can bring and how complicated can be for some people to adapt and to handle some daily activities. As a participant in ElderHelpers, I'm aware of the kind labor and compromise of people who participate in this program to provide help to those who need it. Would totally recommend it.
We are not supported by any government money. Solely volunteers, elders and their relatives help us pay for the technology and people making this service possible. Contributions from volunteers, training packets delivery, contributions from elders and relatives are handled by a third party meeting the best industry standards and is subject to change. Background checks are handled by www.IntelliCorp.net, a Verisk Company. We recruit our volunteers in reputable places and carefully screen all users. This service is new and innovative, we strongly encourage any visitor of this page to educate themselves by reading our FAQs at www.elderhelpers.org/faq and contact us via email for more information. Thank you.
- Visit Website
- San Diego, California, United States
- Edit business info
Business History
In the middle of June 2015, we have decided to stop offering a refund policy since it was rarely respected by our users. We switched to a third party meeting the best industry standards to offer tax deductible donation receipts, easy cancellation, and increased security.
We now only let informed people about our service (having read our FAQs carefully, and checked our listings of volunteers themselves) join our community. Each user gets access to our safe and convenient service for a small monthly contribution. We do not offer refunds anymore. There is no more subscription, monetary contribution is now considered a donation. And it is tax deductible!
People joining our community are asked to be patient, nice to our volunteers, and to report wrong and disconnected phone numbers to us, which is the only way that we can keep a database clean and up-to-date. This website is user supported: volunteers give their time and when they can donate money, elders and their relatives participate fifty dollars a month, and report their results to benefit the entire community of users.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Because we have a huge pool of volunteers nationwide for elders and their families to choose from, we recommend you making your profile as appealing as possible and getting on board with our VIP volunteer program. With elderhelpers.org volunteers are never required to donate money. A simple registration is enough to have the opportunity to give back to the community, gain knowledge and wisdom from seniors. Customer care can be reached at help@elderhelpers.org and SiteJabber offers a useful Q&A section.