ElderHelpers.orgReviews 212

An elderly relative signed up for the service. No one was available in the area so they attempted to cancel their "subscription". Two phone calls later they are still being billed despite being told the subscription is cancelled. Now the phone number is not functional. Forced to contest the charge with the credit card. My relative is out $400+. SCAM!

Mary R never resolved the situation. Avoid them!

Being raised by my grandmother and grandfather, I know that life as the years come can be difficult if the proper care and resources are not provided to the elderly. Living alongside them and meeting their needs was always a primordial task for me, one that I hope to be able to share with other in need.
Over the past year I have work alongside a legal environment which advocates for the needs of the elderly in order to prevent abuse, neglect, and loss of life. It would be an honor to assist in any way that I may using the life-long knowledge and expertise I have acquired in order to meet the needs of those whom may not be able to help themselves as much as they used to.

Read consumer reviews at:
https://greatnonprofits.org/org/campaign-for-aging-research-1

Reviews are mostly negative from consumers looking to find someone to help with their elder loved one, Many feel scammed. The only positive reviews are from board members and alleged volunteers. Many negative reviews of the organization. I love the concept but seems the many consumers are NOT satisfied based on actual objective reviews.

The biggest RED FLAG for me is that there is NO phone number. Any organization that does not provide a phone number for customers and customers to contact them should be viewed with a high degree of skepticism. I was initially excited to try this for my 84yo mother but am passing based on what I have read and based on the fact there is no phone number, and one is required to pay $50 a month to access the volunteers, every month, whether you get connected to a volunteer or not

My husband signed up on 11/21. Our "donation" was withdrawn right away. Understandably, due to the holiday, we expected a delay. However, it took two weeks to get a response. All we needed was a code to be able to contact a volunteer. Instead, we kept getting the same email requesting a sign up and donation. When he finally received the code, he made 9 phone calls. The only two numbers that answered had moved out of the area. The other numbers were either no longer working, so a message was left. No one has responded 24 hours later. The latest from elder helpers is another request for our zip code? Don't you have our registration? Ridiculous.

Once I learned my way around on the site, I was able to contact several volunteers and coordinate schedules so that they could fill in being with my husband in memory care. The monthly donation is minor compared to the hourly fees that must be paid for people to companion our loved ones. I lucked out with volunteers who were devoted to being of help and came through for my husband and me time after time. I highly recommend this website and this service.