Thumbnail of user tamreh

Tamre H.

Contributor Level

Total Points
104

1 Review by Tamre

  • ElderHelpers

4/9/15

I signed up a month or two ago. I hoped to find someone who could help my Mom. My Dad died recently and she feels lost and lonely. I work full time and have a disabled daughter so it is hard for me to give her everything she needs. I thought that a volunteer for a couple hours a week would be wonderful for her. I signed up for a year and made several phones calls to volunteers. I did not receive any calls back. I asked for assistance and Mary told me they don't help contact volunteers. I requested that the service be cancelled and asked for a refund. Mary emailed back saying she had cancelled the service, and no volunteer would receive credit if they called me, but I have not received any refund. It is just not right!

Thumbnail of user customers13
Mary R. – ElderHelpers Rep

ElderHelpers.org customer care did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and its services are concerned. Customer care can be reached at help@elderhelpers.org and SiteJabber offers a useful Q&A section.

Tamre Has Earned 24 Votes

Tamre H.'s review of ElderHelpers earned 24 Very Helpful votes

Tamre hasn’t received any thanks yous.

Tamre doesn’t have any fans yet.

Tamre isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user seescandy12
11/2/23

This is a follow up to my 10/6/22 review. There is a response by Elders of the issue has been...

Thumbnail of user elisabethm177
10/15/23

After providing the "donation", I contacted six numbers. One was non-working, two others answered...