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Elder Helpers is a user-friendly, web-based service. We believe that compassion at its finest is free. Volunteers register to offer their services based on their true desire to help elders. Elder Helpers strives to safely and conveniently connect these dedicated, passionate volunteers with elders in their local communities. We are a tax exempt organization and the contributions cover our operating costs. Our volunteers are true volunteers. For a tax deductible monthly donation of $50, you can contact as many volunteers as you would like, to ask them for as much help as you would like. We do screening and background checks and our website makes it convenient for you to locate volunteers where you need them and get to know them and the help they are willing to offer. Enjoy the safety and convenience of elderhelpers.org!
We are not supported by any government money. Solely volunteers, elders and their relatives help us pay for the technology and people making this service possible. Contr...
ElderHelpers.org Reviews Summary
The company enjoys a positive reputation among customers, particularly for its commitment to humanitarian efforts and support for the elderly. Reviewers frequently express admiration for the organization's dedication to community service and the meaningful impact it has on individuals' lives. However, some concerns arise regarding the accessibility of volunteer opportunities and the need for better engagement with potential volunteers. Overall, the sentiment reflects a strong desire to contribute to the organization's mission, coupled with a call for improved communication and support to enhance volunteer involvement and satisfaction.
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I signed up for Elder Helpers a couple years ago. At that time I was sent a packet of some sort and ended up having to pay around $50 for the privilege of volunteering my time. I contacted them but was quickly rebuffed - I never got called to help anyone. The only result was that they took my 50 bucks.
Here is the email exchange between myself and Elder Helpers from that time period. It speaks for itself:
Me:"Hi, I signed up with Elder Helpers a couple weeks ago (donated the fifty dollars, got the booklets, paid for the background check) At this point is it just a waiting game or can I do anything proactive to get matched up with an elder? Thanks"
Their Response:"Yes, you can read your packet and our website. "
I use to visit this lady named Pearl with my dog every Sunday for few hours whatching some classic movie ( her tv was always on that channel) actually i was watching, she was blind, but just seeing her so happy and content patting my dog belly for hours was such a fulfillment. Unfortunately she passed away, but i would gladly help any other seniors who would need help.
Thank you elders helpers!
Got a lotta spare time since i retired, so i decided to join and help the elders in my community, so far everything´s been great, no complaints
I couldn't help my mom with her stuff and she didn't wanted to go to a shelter, so it helped a lot to have this website because she could find people that helped her with some gardering and shopping. Sometimes takes time to find somebody avaible but with pacience we allways found a volunteer and if not, we called the phone numer of the page, and they helped with the search of a avaible volunteer.
The website was easy to navigate and gave clear instructions on what information needed to be filled out.
Since i've moved to Arizona taking care o my father was very hard for me, but with ElderHelpers i've found the help that we needed, we're so thankfull for this program
My grandpa is happy again thanks to your help. We love you guys, really. We hope you the best of lucks.
They help us a lot when my father was ill, it took a little while to get the volounteers coming but when they came they were very nice and polite.
Great organization doing an awesome job helping the elders. It lets you do a great service for the people that have raised us and sets an example for future generations. Thank you for the opportunity to help!
This is a great program, helping each other and creating real community!
Offering help and companionship to other members in our own communities is highly important, preaching with the example to our younger generations is a milestone in our future! Thank you Elderhelps for this opportunity!
We all know the issues that aging can bring and how complicated can be for some people to adapt and to handle some daily activities. As a participant in ElderHelpers, I'm aware of the kind labor and compromise of people who participate in this program to provide help to those who need it. Would totally recommend it.
I signed up to get help for my 90 + year old in-laws. Not really impressed. Many of the volunteers I called either never returned my calls or stated they were no longer involved with this organization. I am not paying $50 a month for nothing! They also tell you that it is the client's responsibility to report wrong or disconnected numbers. Really? Then what am I paying for? If they had a better business model they would at least keep their database updated and regularly check in with both the client's and volunteers. I can't recommend this organization for my area in South King County Washington state.
ElderHelpers.org customer care did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and its services are concerned. Customer care can be reached at help@elderhelpers.org and SiteJabber offers a useful Q&A section
I gladly sent in $50 with the hope of getting some assistance with my grandmother. The last 10 days I've tried calling 8 separate people listed. No one answered so left messages for those who had vm. No one has called me back to even say they couldn't help. When I emailed my concerns, I received a email response that the email was no longer valid. And wouldn't you know the phone number that you have to search for is disconnected. I should have known when no one in health care, social services are even government services have any heard of Elder Helpers. If it's too good to be true, it is!
ElderHelpers.org customer care did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and its services are concerned. Customer care can be reached at help@elderhelpers.org and SiteJabber offers a useful Q&A section
This was my first time using Elder Helpers. I am very disappointed. 1 person was very rude to me on the phone, the other volunteer hung up on me when i told them who i was. I wont be using this service to help my mom. Not feeling comfortable leaving my mom with this service.
ElderHelpers.org customer care did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and its services are concerned. Customer care can be reached at help@elderhelpers.org and SiteJabber offers a useful Q&A section
Waiting to start. Just signed up. Getting background check. Going to print flyers and distribute. Then, waiting to help someone in need!
Hi Constance, your background check is ready, we send it to your email.
I've spoke with Mariana, the costumer service girl a couple of times. She was very nice and caring with me and found me a volunteer near my zip code
We signed up a few days ago and spoke to a very helpful customer care person to help us with the process. My grandmother is now taken care of by someone local while the family is not always here. Very happy. Thank you.
I paid the $30-some u have to pay to register ($10/monthly +22 or so for a background check) and have not been given any confirmation by background check has gone through (though the money has been processed) and I contacted customer support and according to their response email which I received twice, I should get a response in 2 business days. Meanwhile confused how this works
ElderHelpers.org customer care did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and its services are concerned. Customer care can be reached at help@elderhelpers.org and SiteJabber offers a useful Q&A section
I just signed up and can't wait to start making somebody happy
I am Proud to be be an elder Helper, I just registe now and really looking forward to help the elders soon!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Because we have a huge pool of volunteers nationwide for elders and their families to choose from, we recommend you making your profile as appealing as possible and getting on board with our VIP volunteer program. With elderhelpers.org volunteers are never required to donate money. A simple registration is enough to have the opportunity to give back to the community, gain knowledge and wisdom from seniors. Customer care can be reached at help@elderhelpers.org and SiteJabber offers a useful Q&A section.