website thubmnail of ElderHelpers.org

ElderHelpers.org

Overview

The company enjoys a positive reputation among customers, particularly for its commitment to humanitarian efforts and support for the elderly. Reviewers frequently express admiration for the organization's dedication to community service and the meaningful impact it has on individuals' lives. However, some concerns arise regarding the accessibility of volunteer opportunities and the need for better engagement with potential volunteers. Overall, the sentiment reflects a strong desire to contribute to the organization's mission, coupled with a call for improved communication and support to enhance volunteer involvement and satisfaction.

This summary is generated by AI, based on text from customer reviews

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How would you rate ElderHelpers.org?
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California
1 review
11 helpful votes
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Read consumer reviews at:
https://greatnonprofits.org/org/campaign-for-aging-research-1

Reviews are mostly negative from consumers looking to find someone to help with their elder loved one, Many feel scammed. The only positive reviews are from board members and alleged volunteers. Many negative reviews of the organization. I love the concept but seems the many consumers are NOT satisfied based on actual objective reviews.

The biggest RED FLAG for me is that there is NO phone number. Any organization that does not provide a phone number for customers and customers to contact them should be viewed with a high degree of skepticism. I was initially excited to try this for my 84yo mother but am passing based on what I have read and based on the fact there is no phone number, and one is required to pay $50 a month to access the volunteers, every month, whether you get connected to a volunteer or not

Date of experience: January 18, 2020
Nigeria
1 review
0 helpful votes
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Good
October 18, 2024

Honest, detail orientated, creative, talented, kind hearted, ability to prioritise and ability to multitasking

Date of experience: October 18, 2024
Mary R. ElderHelpers.org Rep
9 months ago

Thank you so much for your participation in our wonderful community!

South Africa
1 review
0 helpful votes
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Compassionate, empathetic and kind.
October 17, 2024

Of all the things one can be in this beautiful planet called earth, don't forget to be kind, it's just one of those characteristics that every human being should strive for.

Date of experience: October 17, 2024
Mary R. ElderHelpers.org Rep
9 months ago

Thank you so much for your participation in our wonderful community!

Nevada
1 review
10 helpful votes
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I needed some information on how to help a senior couple I know. Elder Helpers answered me almost immediately and have been so helpful. I just wish EVERYONE knew of their serves to seniors. What a great idea they have: Volunteers (wonderful people who want to reach out to others) helping people who need help the most (our incredible senior citizens) - Thank you Elder Helpers!

Date of experience: July 10, 2014
Morocco
1 review
0 helpful votes
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Elderly care
October 17, 2024

I would be happy to participate.
Salmon is lucky if I get the chance to volunteer in elderly care, I will be very happy

Date of experience: October 17, 2024
Mary R. ElderHelpers.org Rep
9 months ago

Thank you so much for your participation in our wonderful community!

Washington
1 review
2 helpful votes
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Great community support
September 21, 2017

This is a great program, helping each other and creating real community!
Offering help and companionship to other members in our own communities is highly important, preaching with the example to our younger generations is a milestone in our future! Thank you Elderhelps for this opportunity!

Date of experience: September 20, 2017
Australia
1 review
19 helpful votes
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Elder Helpers is my favorite non-profit organization I support! And also my family and family friends support this organization by volunteering our time, to do things like serving meals to seniors and cook a helthy food for them.

Date of experience: January 3, 2013
Illinois
1 review
36 helpful votes
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Wow. I wish I had read Mary's extremely unprofessional responses to reviews before giving my initial $50; I never would have donated. I want to volunteer because I can't really afford to give money to charities, but I can afford to give my time. I begrudgingly paid the $50, but now it appears that a background check is also required, which will cost additional money. I already can't afford to eat until my next paycheck because that was my last $50. I'm a grad student and have absolutely no money to pay for a background check. I'm disappointed with my experience and wish I hadn't donated to Mary and this seemingly crooked organization. So, my advice if you're considering joining Elder Helpers is simply, "Don't."

Date of experience: November 7, 2015
Mary R. ElderHelpers.org Rep
over a year old

Because we have a huge pool of volunteers nationwide for elders and their families to choose from, we recommend you making your profile as appealing as possible and getting on board with our VIP volunteer program. With elderhelpers.org volunteers are never required to donate money. A simple registration is enough to have the opportunity to give back to the community, gain knowledge and wisdom from seniors. Customer care can be reached at help@elderhelpers.org and SiteJabber offers a useful Q&A section.

Saudi Arabia
1 review
0 helpful votes
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Saudi Arabia
October 18, 2024

My whole life has been with the elderly in my country, Sudan, and now I live in the Kingdom of Saudi Arabia. I have a unique experience in this work.

Date of experience: October 18, 2024
Mary R. ElderHelpers.org Rep
9 months ago

Thank you so much for your participation in our wonderful community!

Texas
1 review
9 helpful votes
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Reinvesting
January 4, 2016

I have had the benefit of helping my grandmother (102 years old) tranistion from completely independent living to semi and ultimately dependent living within her home. She has invested great wisdom into my life from her experiences spanning from her childhood in the 1920's, being married to my grandfather for over 50 years, to becoming a grand mother and acclimating to life in the digital age. I have been able to reinvest into her life by working in her yard/garden (with her has much as possible), reading with her to keep her up to date regarding current events, helping her around the house and grocery shopping with and for her. I moved to Texas this past year and want to invest in the lives of our greatest generation.

Date of experience: January 4, 2016
Canada
2 reviews
2 helpful votes
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They are a very good organization of o had the opportunity to help the elders I will with a big open hand I love helping people especially those who cant really do everything on their own Im going back to school to be on a psw worker in order for me to be a part of an organization that can help people to have a better and happier future just like us who have it easier I love meaning a beautiful smile on people faces.

Date of experience: March 23, 2018
Arizona
1 review
0 helpful votes
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Lack of communication
October 12, 2024

I signed up to be an elderhelper.
You take my money every month & that's ALL, I try to call the ph. Number
& NO ANSWER EVER. I email same NO RESPONSE. I want to cancel this
Drain on my bank account.

Date of experience: October 12, 2024
Mary R. ElderHelpers.org Rep
9 months ago

We are so happy to have this critical review. It gives us the opportunity to be humble about our limitations.

- We recommend 211 United Way for people with a net worth under 30,000 dollars. Extreme financial hardship is a handicap to use our service.
- Also if you are feeling psychologically challenged like this reviewer please call 1-800-950-NAMI (6264).

Thank you so much for reading.

*You will always be able to cancel your donation with a simple email to customer service.

Pennsylvania
2 reviews
38 helpful votes
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Website is a total scam, they are ripping off the elderly. They only do a background check if the person donates money. If you pay for one month, they put your cc on re-occurring charges and when i told them to cancel the re-occurring charge, she said, please remind us close to the date when the charge will reoccur. None of the names/ numbers on the list are up dated, none return the phone calls. This is a scam on the elderly. Please report this organization to the attorney general, bbb, angies list, etc.

Date of experience: November 25, 2014
Mary R. ElderHelpers.org Rep
over a year old

ElderHelpers.org customer care did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and its services are concerned. Customer care can be reached at help@elderhelpers.org and SiteJabber offers a useful Q&A section.

New York
1 review
1 helpful vote
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Elder Helpers helped me find someone near me. I cherished the time I got to spend with her. I appreciate Elder Helpers for making the connection happen

Date of experience: October 3, 2024
Mexico
1 review
1 helpful vote
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It is a very good service because it has helped me find people with great energy for my loved ones. It is a safe way to find people with the desire and vocation to help.

Date of experience: October 1, 2024
Mary R. ElderHelpers.org Rep
9 months ago

Thank you so much for your participation in our wonderful community!

Washington
1 review
7 helpful votes
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You charge $50 a month? That is not clear in your advertising. I tried to find your business on Better Business Bureau USA San Diego Ca, but no listing. What is your full contact information please so I can research you on BBB?

Date of experience: September 6, 2022
Mary R. ElderHelpers.org Rep
over a year old

The complaint has been investigated and resolved to the customer's satisfaction.

Morocco
1 review
0 helpful votes
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Settat/casablanca/maroc
October 22, 2024

I'm so excited to help people, I'm i Yong man life in Morocco i work lik a drawings building, and i love volontaire

Date of experience: October 22, 2024
Mary R. ElderHelpers.org Rep
8 months ago

Thank you so much for your participation in our wonderful community!

Texas
1 review
17 helpful votes
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No work? Is it real?
April 13, 2015

This company is a scam and the jobs are fraud... they never have anything available... It is hard to contact the managers of the company for any assistance. They claim to have reached out to you, but never attempt to do so... guess they want others to think that they are doing something but their not... BEWARE PEOPLE THIS IS A SCAM1

Date of experience: April 13, 2015
Mary R. ElderHelpers.org Rep
over a year old

ElderHelpers.org customer care did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and its services are concerned. Customer care can be reached at help@elderhelpers.org and SiteJabber offers a useful Q&A section.

Massachusetts
1 review
9 helpful votes
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Returned my email very quickly and saw to it that I got the information that I needed promptly and accurately. Truly a great experience for seniors having difficulties with federal paperwork.

Date of experience: November 20, 2014
New York
1 review
7 helpful votes
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I'm a registered volunteer with Elder Helpers. I was matched with an elder not long after signing up, and we've been together for a year and a half. I only gave the website four stars because when I realized there was a fee to sign up, I chose not to. Somehow I was still entered into the system. So the site was confusing. I also wish the geographical breakdown was a bit more granular. I'm in New York City which is comprised of five large boroughs. I receive calls from folks quite a distance from me looking for a volunteer yet have to turn them down, which breaks my heart. The people at Elder Helpers have always impressed me with their timely responses and their dedication to their mission. It sounds crazy, but there are actually real people at the other end of this organization. AND, they support you throughout the process. I am enrolled in other volunteer organizations to work with the elderly in New York. Elder Helpers is the only one that actually cares about both the elder AND the volunteer, at least here in New York City.

Date of experience: February 26, 2014