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I signed up to get help for my 90 + year old in-laws. Not really impressed. Many of the volunteers I called either never returned my calls or stated they were no longer involved with this organization. I am not paying $50 a month for nothing! They also tell you that it is the client's responsibility to report wrong or disconnected numbers. Really? Then what am I paying for? If they had a better business model they would at least keep their database updated and regularly check in with both the client's and volunteers. I can't recommend this organization for my area in South King County Washington state.
* ElderHelpers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sharon K.'s review of ElderHelpers earned 20 Very Helpful votes
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This is a follow up to my 10/6/22 review. There is a response by Elders of the issue has been...
After providing the "donation", I contacted six numbers. One was non-working, two others answered...
ElderHelpers.org customer care did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and its services are concerned. Customer care can be reached at help@elderhelpers.org and SiteJabber offers a useful Q&A section