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Sharon K.

  • 1 Review
  • 11 Helpful Votes
  • 0 Thank Yous

Experience: Health, Society

Member since June 2017

  • Review

    1

  • First Reviews

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  • Thank Yous

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  • Fans

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  • Profile Views

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Review Distribution

1 Review by Sharon

6/14/17

I signed up to get help for my 90 + year old in-laws. Not really impressed. Many of the volunteers I called either never returned my calls or stated they were no longer involved with this organization. I am not paying $50 a month for nothing! They also tell you that it is the client's responsibility to report wrong or disconnected numbers. Really? Then what am I paying for? If they had a better business model they would at least keep their database updated and regularly check in with both the client's and volunteers. I can't recommend this organization for my area in South King County Washington state.

* ElderHelpers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

customers13
Mary R. – ElderHelpers Rep

ElderHelpers.org customer care did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and its services are concerned. Customer care can be reached at help@elderhelpers.org and SiteJabber offers a useful Q&A section

Sharon Has Earned 11 Votes

Sharon K.'s review of ElderHelpers earned 11 Very Helpful votes

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