ElderHelpers.org

I am a college student and I thought that volunteering would be a great way to spend time when I'm not in class. I know that many seniors don't always have family and friends that visit them, so I volunteered on ElderHelpers.org. I emailed a customer care rep who told me all I needed to do was fill out an application form. I filled out the form online, uploaded a picture, gave the reason I wanted to volunteer along with other personal information. However after I submitted this information, I was told that the next step was to make an "expected contribution" of AT LEAST $50 in order to continue the application process. While donating to charities in itself is a benevolent act, it is in my opinion ridiculous to require a payment in order to volunteer. This site makes it clear that they don't care about charity or volunteer work, they care about money and that is all. I will be volunteering at a local nursing home instead. Shame on the people running this site.

My name is Lisa and I have been a volunteer for elderhelpers.org. I personally chose to donate and pay for my background check but the tips section of the site and the customer service makes it very clear: "donations are not mandatory to volunteer" despite what some of the reviews here mention. I got called up many times by elders and family members and I help out here and there when I like the people asking for help and when my schedule permits it. That site really makes it easy for people like me to help out elders without jumping through hoops and dealing with bureaucracy of more traditional often religious brick and mortar nonprofits that have huge administrative costs. Amazing concept and I wish them the best for the future.

I signed up a month or two ago. I hoped to find someone who could help my Mom. My Dad died recently and she feels lost and lonely. I work full time and have a disabled daughter so it is hard for me to give her everything she needs. I thought that a volunteer for a couple hours a week would be wonderful for her. I signed up for a year and made several phones calls to volunteers. I did not receive any calls back. I asked for assistance and Mary told me they don't help contact volunteers. I requested that the service be cancelled and asked for a refund. Mary emailed back saying she had cancelled the service, and no volunteer would receive credit if they called me, but I have not received any refund. It is just not right!

I signed up because I thought it would be a great way to connect with seniors in need in my neighborhood. It all sounded great until I got to the page asking me to "donate" $50 to support the organization. I have volunteered at many places and have never been asked to chip in money when I'm already donating my time (which is worth a lot!). I canceled my membership and the response was that it was just a suggested donation to help pay for costs. There are many places that I can volunteer without being asked for additional money.

I have been volunteering with Elderhelpers for approximately one (1) year. It's a fantastic program, and a great way to help the community. I have dedicated much of my life to volunteering and community service, and in fact I am the President of a non-profit corporation. I can say without hesitation that Elderhelpers is one of the best organizations I have been involved with. The staff is caring and attentive, and the elders with whom I've worked are thrilled to have a program which focuses on their needs.

I gladly sent in $50 with the hope of getting some assistance with my grandmother. The last 10 days I've tried calling 8 separate people listed. No one answered so left messages for those who had vm. No one has called me back to even say they couldn't help. When I emailed my concerns, I received a email response that the email was no longer valid. And wouldn't you know the phone number that you have to search for is disconnected. I should have known when no one in health care, social services are even government services have any heard of Elder Helpers. If it's too good to be true, it is!

All new kind of service so it is probably why it is getting so many fake reviews from people who have obviously not used the site. My name is Jill W. And I have found good volunteers through the site after an easy search and a couple of phone calls. I signed up for a month at first and then switch to a year to save. The customer service is blazing fast and to the point and the volunteers I work with absolutely wonderful people. Thank you to whoever came up with this service and to the volunteers listed on the site.

This is a follow up to my 10/6/22 review. There is a response by Elders of the issue has been resolved. The issue is not resolved. I asked for the corporate office address so I could look up Elders on the better business bureau website. Elders did not contact me with this info so I don't know how they can respond to my post the issue has been satisfactory resolved. This further questions the credibility of this business 10/25/23.