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ElderHelpers.orgReviews 212

4.2

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From the business

Elder Helpers is a user-friendly, web-based service. We believe that compassion at its finest is free. Volunteers register to offer their services based on their true desire to help elders. Elder Helpers strives to safely and conveniently connect these dedicated, passionate volunteers with elders in their local communities. We are a tax exempt organization and the contributions cover our operating costs. Our volunteers are true volunteers. For a tax deductible monthly donation of $50, you can contact as many volunteers as you would like, to ask them for as much help as you would like. We do screening and background checks and our website makes it convenient for you to locate volunteers where you need them and get to know them and the help they are willing to offer. Enjoy the safety and convenience of elderhelpers.org!

We are not supported by any government money. Solely volunteers, elders and their relatives help us pay for the technology and people making this service possible. Contr...


elderhelpers.org
Founded in 2008
San Diego, California, United States
+2
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ElderHelpers.org Reviews Summary

The company enjoys a positive reputation among customers, particularly for its commitment to humanitarian efforts and support for the elderly. Reviewers frequently express admiration for the organization's dedication to community service and the meaningful impact it has on individuals' lives. However, some concerns arise regarding the accessibility of volunteer opportunities and the need for better engagement with potential volunteers. Overall, the sentiment reflects a strong desire to contribute to the organization's mission, coupled with a call for improved communication and support to enhance volunteer involvement and satisfaction.

This summary is generated by AI, based on text from customer reviews

We monitor reviews for authenticity

Illinois
1 review
2 helpful votes
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Excellent
July 19, 2019

Love it. I enjoy helping elderly woman with every day tasks. Makes me feel s
Fulfilled with my life. From gardening to cleaning I am thankful to be given the opportunity to help the elderly

Date of experience: July 16, 2019
Florida
1 review
2 helpful votes
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Elder Helpers
May 26, 2019

My name is Gabriella and I'm new to the Elder Helpers. I'm a trained volunteer and I am so excited about Elder Helpers. I can't wait to get started and begin helping elders and their families.

Date of experience: May 23, 2019
Germany
1 review
2 helpful votes
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Great
January 28, 2019

Information received was very informative and a great tool for providing excellent help for our seniors

Date of experience: January 26, 2019
Pennsylvania
1 review
1 helpful vote
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Great Owner
December 6, 2018

I graduated College with the founder of the company. He has always been am extremely intelligent, high achieve, trustworthy stand up guy.

Date of experience: December 5, 2018
Indiana
1 review
2 helpful votes
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Excellent care for your loved ones.
November 28, 2018

I have professionally partnered with this agency and they are wonderful people to work with. They are dependable and trustworthy. Always go the extra mile.

Date of experience: November 27, 2018
California
1 review
3 helpful votes
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ElderHelpers are wonderful!
November 28, 2018

We are so glad we have gotten in touch with Elderhelpers. Our 96 year old aunt, who lives alone by choice, has greatly benefited from Elderhelpers.

Date of experience: November 26, 2018
Virginia
1 review
1 helpful vote
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Awesome
November 26, 2018

A much much needed service for elders and for their society often dismisses elders - this service values them

Date of experience: November 25, 2018
Indiana
1 review
5 helpful votes
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The gift of friendship
November 26, 2018

I was blessed to have an elderhelper who became involved with both my parents. She became a friend to them and visited them in their home regularly. She helped them when I had to be out of town. I have since moved my parents to separate care facilities and our elderhelper continues to visit them to play cards or provide companionship, Thank you for providing a service that has been such a help.

Date of experience: November 25, 2018
Idaho
1 review
1 helpful vote
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Elder Helpers
November 26, 2018

My experience has not been anything. As of yet I have not had anything to help with. I think it would be great to have an opportunity to help someone.

Date of experience: November 25, 2018
New York
1 review
2 helpful votes
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Fabulous
November 25, 2018

I have two lovely young ladies that come to my home and walk my Dog on Monday and Wednesday.

They really really help me. I am 76 have some infirmities. I appreciate when they walk my dog.

Date of experience: November 24, 2018
California
1 review
1 helpful vote
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Learn a little along the way
November 25, 2018

So many great adventures. So little time! There seems to be so many different choices. It would be wonderful if we could do a number of trips a year.

Date of experience: November 24, 2018
California
1 review
1 helpful vote
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KIND people!
November 25, 2018

When I was feeling EXTREMELY down and lonely, like a prisoner in my senior apartment, I got a beautiul e mail from them that encouraged me.

Date of experience: November 24, 2018
Mexico
1 review
1 helpful vote
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Awesome service
November 25, 2018

That website is really good and help me connecting with helpers... would recommend to families looking for extra help with elders.

Date of experience: November 24, 2018
Iowa
2 reviews
45 helpful votes
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June 8th 2018
June 10, 2018
Updated review

My opinion of Elder Helpers remains unchanged. People who take advantage of the elderly need to be brought to justice.

ElderHelpers.org attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 8, 2018
Mary R. — ElderHelpers.org Rep
over a year old

ElderHelpers.org customer care did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and its services are concerned. Customer care can be reached at help@elderhelpers.org and SiteJabber offers a useful Q&A section. As a special note for this extra strongly worded review: we have always had since conception a feature on our website for volunteers to set their profiles as inactive and therefore invisible to the public. We believe that this review was indeed left by someone with bad intentions and legal action might apply.


Mary R's threat
June 8, 2018
Previous review

Update April 20 2016: (In addition I have responded to all of "Mary's" emails so their response about not being able to contact me is bogus)
Chuck... Mary... whoever you are,
Who is managing your website that you can't see that my profile is obviously live? I just received another phone call April 18th from another senior looking for assistance. I would love to send you the url but since I can't even log in AND when I chose to have you people send me an email because your site says my password is incorrect it doesn't send the email. Maybe I'm the one who needs a lawyer.

Mary R. Wrote: -------------------------
Hello Johanna,

Could you please confirm that your profile is not on our site anymore and in case you do see it please email us the url so that we can take it down.

Thank you for your goodwill,
Chuck
elderhelpers.org

I was contacted by Mary yesterday:
"Hello, I am Mary and here to help you solve this issue. Please let me know if you would like my assistance, I will be glad to assist you.
However if you refuse we will pass on your review to our lawyers, thank you.
http://www.pcworld.com/article/156605/Yelp.html"
Mary,
I would like nothing more then to delete my profile from your website; and I know I'm not the only one. Please do pass on my review to your lawyers and to any and everyone else you know the more visibility the better that is the whole purpose for posting reviews.
Thank you so much for your assistance!

Date of experience: July 22, 2015
Washington
1 review
2 helpful votes
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After signing up and paying for 2 months service I had been unable to use the service because of a changes in my life.

Very quick and nice when I called to cancel and get a refund. I am impressed and happy with ElderHelpers customer service.

Date of experience: April 17, 2018
California
1 review
2 helpful votes
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Excellent
March 27, 2018

The information was very helpful and easy to understand the registration was an ease. Very Happy that I sign up

Date of experience: March 24, 2018
Canada
2 reviews
2 helpful votes
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They are a very good organization of o had the opportunity to help the elders I will with a big open hand I love helping people especially those who cant really do everything on their own Im going back to school to be on a psw worker in order for me to be a part of an organization that can help people to have a better and happier future just like us who have it easier I love meaning a beautiful smile on people faces.

Date of experience: March 23, 2018
Canada
1 review
2 helpful votes
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Elders are full of wisdom and amazing stories visiting and helping is a treat and a fum time to spend your day and time with them

Date of experience: March 5, 2018
Washington
1 review
5 helpful votes
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Great organization
March 4, 2018

I signed up with ElderHelpers to get involved in my community, get to know an elder who may need companionship and support, and contribute my time and energy to making their lives better. ElderHelpers is very organized and professional. They offered a helpful training and took careful consideration when pairing me with an elder to ensure that the relationship would work from both ends. I highly recommend getting involved.

Date of experience: March 1, 2018
Florida
1 review
2 helpful votes
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Great Cause!
March 1, 2018

I think this is a great cause. Looking forward to helping someone soon! I haven't received a call yet but hope to very soon.

Date of experience: February 28, 2018