I signed up for 3 months and called all the volunteers within a 10 mile radius. Any farther away, and they would have to drive a treacherous mountain road. NO ONE RESPONDED, or if they answered my call, they said they were no longer volunteering. The person at elderhelpers said I had to look within 20 miles, and I "should" pay the volunteers. 75/mile. None of this was mentioned when I signed up. He refuses to give me a refund. I would steer clear of this company. Instead, research other volunteer organizations in your area who are truly volunteer with no strings attached.
ElderHelpers.org customer care did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and its services are concerned. Customer care can be reached at help@elderhelpers.org and SiteJabber offers a useful Q&A section.