Everything But The House

Misleading pictures/text on items--assume it is purposeful. No willingness to amend errors when delivery is not as shown or described. Rude phone employees--very difficult to get ahold of supervisors. Just didn't ship item I purchased at a great deal--said was lost; sent crystal items chipped and 20% smaller than described; ridiculous shipping costs on some items but at least you know about it ahead of time. Biggest fault is their unwillingness to right their wrongs--they basically say tough luck.

In the last 2 years I have found some amazing treasures on this site. And I mean one of a kind pieces. I've purchased many(200+) US old silver coins, pictures, sculptures, and incredible works of art. I wish they had more local sales (Dallas area). Makes buying the larger items, less of a hassle.

My only complaint with EBTH is, I burn too much time at work, on this site. Oh well, it's good to be the boss some times.

Anyone who reads this, quit bidding me up! :)

On the plus side - EBTH responded very quickly and was able to take a significant amount of stuff from my mom's house on short notice. We only had one week to find some way to clear out an entire house of furniture and possessions and they helped significantly.

On the down side - most everything else. Sales were below garage sale bargain prices, fees high, and if we had more time to dispose of our stuff, we would have been better served selling some other way or even donating it all. Also, items were lost and never posted for sale. Due to our time crunch and inexperience, we did not properly document everything that was taken, so without that too bad. Our only consolation is that somewhere, someone is still enjoying the things that were part of our mom's life.

My advice, stay away. Unless you are ok with "as is", no matter how poorly they represent an item, hiding a MAJOR flaw then refusing to return the item. As ED L. Stated, this defect in manufacturing was not mentioned in the description or properly captured in the photos. Still they refuse to return. Guess what EBTH, I refuse to return too. Know what else, I will spend a lot of time leaving you negative reviews in every forum I have access too. Oh, potential buyers, I had just spent around $2,000.00 with them in probably a two week period, and this issue they refuse to correct is around $160.00 - Nice way to treat your customers. Take a look at Yelp if you think I am an isolated incident.

While their site has the feel of a high end place, descriptions and photos are misleading, shipping costs are severely inflated, and service is horrendous.

I purchased a set of two typewriters with a shipping cost that would have easily paid for putting each in separate, highly padded boxes. They were not shipped for over a month (site says 10 days), and arrived stacked on top of each other in a single cheap box with about 20 cents of brown paper as the only padding, and partially broken as a result.

The customer "service" was non-existent, with only form answers from a snippy and unkind associate, and unwillingness to offer even token apology or restitution for the damage.

In short, buying from them is an overpriced gamble that you will probably lose.

This company is pathetic. They lie about practically everything. Won numerous items and when each arrived over one month later, all three were not as described with damage. Contacted the evil customer service department and they couldn't have cared less. I understand that there is an attorney in ohio who is in the process of teaching a lesson to this company. I hope he succeeds.

To all these fake positive reviews, do you really think that your fooling anyone? They are laughable in the least!

I bought a a ring from these people. It was very poorly made and had sharp prongs which could scratch skin or pull fabric. It was not at all visible in their photographs. In fact they said it wast visible in the ones I sent which were of much poorer quality.
I basically got two letters which didnt address my problem and basically told me too bad, buyer beware Ill say that for certain. Id bought quite a lot from them which was more or less satisfactory. But their attitude makes me think they are a very fly by night, less than above board business which gives online auctions and vendors a bad name
If I could give them a minus star I would
Ned Marshall

I purchased a coffee table for a low price bid and a couple hundred dollar shipping fee. The pictures online and the description of "good" were grossly inaccurate... the table had gouges of wood out, damaged metal and scratches beyond repair. This should of been listed as "poor" condition. It took over two months to receive it and the shipping company was not accommodating. There is no EBTH customer service to talk to... beware of your purchases, I had bid on a picture before and with a few seconds let they extended the bidding time so others could outbid me, BS.

I never write reviews but this is an exception.

The terms listed on the EBTH site, which I read thoroughly, changed when they sent me the invoice. They originally required a credit card which they said that they would charge, including shipping, if I did not pay for the item. I paid. They exceeded even the OUTSIDE shipping date. There was one lie after another for months. They knowingly deceive their customers.

Several months later I decided to give them another try. It was a repeat performance. Lies and rudeness.

Whatever you do, DO NOT give them your credit card number. Nothing is worth the prolific frustration of working with these people.

As a coin collector, I thought that charging $11.00-plus dollars to ship one coin was too much too bear. However, now reviewing their coin selections, I find that EBTH is charging $31.39 to mail a single coin. E-bay sellers charge anywhere from free shipping to $4.00 or so to ship coins.

How can EBTH get away with this? Such outrageous charges are incredulous. No more purchases of coins for me on the EBTH web-site. Staying with E-bay and local sources from this point forward.

When I called and asked asked for the mailing address of the company owners to express my disdain, I was told that they are not permitted to give out that information. What a sham! Even the biggest corporations provide contact information to voice one's grievances. EBTH should be ashamed of themselves! A truly dissatisfied customer.

EBTH is a good source, however, I have made my last bid and win. The shipping prices are ridiculous as compared to other auctions. My last purchase was $41. And shipping 121.40? The items are all from same place, but they do NOT make one shipment. Reasons were so silly, they have them wrapped prior to bidding and can't send together. The next thing is the amount of time to receive, items took from 10 days to 2 1/2 weeks to be received? If they are wrapped & ready to go? Sorry but this company is making a fortune from shipping. Don't mind paying but check other auctions that are just as good with excellent shipping cost & time. After two weeks on an item I won and did so want, contacted them, 2 more weeks and they returned $$. Bad bad bad. NEVER USE THEM AGAIN.