eBayReviews 3,490

Most sellers will not answer questions and misrepresent everything and pose as US sellers when they are from China. I will never buy from noncitizens of the USA. The Chinese are taking over eBay. Their human rights record is disturbing. Facebook practices price collusion and lies about having a money-back guarantee. They don't. The sellers are forced to impound their seller's fees and they pay in the rare event of honoring the money-back guarantee. Plus, eBay has a 40% discount with the USPS and the reflected suggested shipping fees are the highest profit center for eBay. They protect sellers, not buyers. Buyers can not block sellers and eBay will frequently remove negative feedback. Ebay is the most corrupt platform on the internet. I am forced to get everything in writing or I will not buy. This is a partial list of their corruption. I only buy from honest sellers. I am very local in the rate event I find a honest seller. Thank you! Ken

I'll make the short. Order an item on eBay and got ripped off, wound up it was a fake dealer. Never did get my money back. Talk to a representative and he was more concerned about how much money I had in my checking and savings account, which had nothing to do with anything.
BEWARE! I do not deal with eBay anymore only Amazon. So far no problems with them.

I've been buying and selling on EBay for 20+ years. When I first started selling, digital cameras weren't widely popular yet, so we sold without pics. We had to describe every item in minute detail. So that gives you an idea of how long I've been using EBay.

The past few years, I mostly start selling in the fall, to make extra money for Christmas. I have to say that using the phone app makes listing products so much easier! I used to have to help others get started with selling because it was more complicated. Now, with the app, it's all self-explanatory. Anyone can do it! And the fact that you can add up to 12 pictures means you don't have to spend as much time describing things in minute detail.

Now, there will always be people who will complain.
People don't like the fees. Well, then don't use EBay. I mean, of course you're going to pay fees. It's a company that is looking to make money, but it's a reputable company that can also help you make money.

Now, as a buyer, I have to say that they've improved on their customer service over the years. If I get a product that's not as described, I contact the seller and if they don't resolve my issue, EBay steps in and gives me a refund. Honestly, I use Amazon as well. But EBay is my go-to if I'm looking for something that's older, or unique. Or things like used clothing and shoes. Last year I found a pair of expensive hiking boots I loved on the brand website, but they were $140. With some patience and diligence, I found the same exact boots listed as excellent condition for $40. I got them and they were brand new. So EBay saved me $100!

Definitely recommend EBay as both a buyer and seller!

If the product is really cheap there, it is a fake account. Ebay needs to be responsible for that! OR they need to take care of it... I will never again buy on Ebay. I would prefer paying more on Amazon / Walmart and have it safe in my house.

Just a heads up on these products on this site! If you are looking to invest in coins, gold or silver bullion,. I have not seen a single listing worth the money! Maybe a combination of high seller fees and greed but, i see people buying these items, at way over spot price,. And then alot of the listings also have shipping charges! You can simply google,. Gold and silver bullion,. And find a respectable dealer! They charge a couple dollars over spot,. But you know you're getting silver and not fake crap! Then when it comes time to sell your metal,. You have a receipt where it came from,. Which adds buyer confidence,. And in turn will get a better offer on your stack! Tell them you got it from ebay,. And see what price you get! You spend $10-15 over spot by buying there(according to todays prices),. Then you take a beating on the tail end,. To cash in! It just doesnt make sense! If you stack bullion,. Do yourself a favor and look into any of the respected bullion houses,. And not only save,. But get way more metal for your hard earned money!

I wake up to my account being terminated. I go into the live chat to find out why my account was terminated and the person responding was extremely rude and you could clearly tell was copying and pasting long generic responses. Not to mention I got scammed by two buyers on the platform. Yet Ebay did nothing to these individuals. We really need a new platform because these people have been scamming users for years and years.

My account was suspended so I spoke with them on the phone. The first representative was Jan and he said my account was suspended because My background suggests I am at risk and it's a new account. He said he couldn't disclose what that meant. I have a clean background so I'm not sure what that's about. My dad tried closing his store thru them. He had to call to close it. The first woman he explained what had happened to said everything looked good on her end and my account shouldn't be closed but she had to transfer me to another guy to finish things up. The guy answered and was so disrespectful to my dad. He said the account was closed and he couldn't disclose why. My dad asked for help closing his account too. The guy said his name was Gab and then he kept screwing with my dad and having him repeat himself and his username he proceeded to say to my dad that he needs to learn how to listen. And then he cut my dad off while he was talking repeatedly. Then after all this he said I'm transferring your call and hung up. I don't recommend supporting this company anymore and my family has been buying and selling for them for years.

I have had an account with ebay for many years buying and selling and because of the bad service I tried to limit my selling because it is a horrible experience. I just tried to sell an item and they made me do changes to comply with their company changes. This decrease my selling limit; when I trued t call them I get people from India and Philippines that refuse to hand the call over to the US, they refuse to give their names, they refuse to bring a supervisor into the call, they have no idea about what they are doing except for reading the script in front of them, etc. Why would anybody try to sell thru this company if they refuse to work with sellers? If you can help it do not do business with them; customer service it is not about buyers only. Once sellers get fed up with the "call centers" abroad, buyers will go to buy from another online seller. Avoid Ebay!

https://www.ebay.com/usr/tracfonewireless
Uses bait and switch tactics on eBay which is just fine with eBay of course. Then doesn't send what you paid so much for and refuses to refund.
Tracfonewireless
1100 FOUNTAIN PARKWAY
GRAND PRAIRIE, TX *******

Overall complicated to use site overrated. Bugs, login bull$#*! who can't even memorize a password, etc.

I purchased a USB-C headphone fo rmy phone, but got sent a normal headphone jack. I contacted the seller, but they wouldn't reply. So I contacted eBay and now I'm expecting to send the product back using MY OWN money and then only get a refund if the seller agrees. Just what the hell?

Save yourself a headache and go to amazon to buy and sell. Ebay is a piece of crap by changing the way they print their labels and have you get paid from the buyers. Completely unsafe to use your bank account instead of paypal. I hope ebay tanks now

They are liars and crooks. They have zero shred of integrity. Use any other website besides ebay if you want to sell or buy anything. I'd sooner shop for Satan himself than ebay.

I sold a customer a printer. The customer put in an order stating they didn't receive it. I tried to appeal. No contact back from eBay. Even giving proof the customer received it. 9 months later they withdrew the money from my account. I sent an email informing them of the issue. They told me it was too late. I told them I tried to appeal. I showed them the customer received the item from the customers message. They refuse to give me back the money they stole from me.

Do yourself a favor. Don't sell on eBay. They will steal from you.

A lot of the times it is the sellers or buyers, they know how to skirt the system, knock on wood I have not lost any money to buyers or sellers, 97% of the time everything goes the way it is supposed to, most people are pretty awesome.

I was sent the wrong ring. I got a smokey quartz and I needed amethyst

I didn't want to have to pay to ship it back since I didn't do anything wrong. Ebay insisted I give the seller my paypal information so she can send me money to pay for shipping. Which I refused for security reasons. After that they wanted me to front the money to return the ring and the seller would reimburse me. I refused. Why should I have to front a perfect stranger 60$ when I already paid 88$ for the ring and this isn't my fault? Now the ring has been sent back, the seller has my money. And Ebay decided in favour of the seller. The sellers are paying ebay for listings. Buyers aren't charged anything unless they make a purchase. So guess who ebay sides with?
I'm out 88$ plus what I paid to return the ring. To top it off, all the seller had to do to prevent this whole mess is check to make sure she was sending the right item. She even told me she didn't even know the ring was manufactured using the smokey quartz, that's competence for you! Now I will challenge the charge with my credit card company.

Don't buy anything on ebay. They don't care about buyers or what's fair. In fact, I'm pretty sure they don't care about the consumer laws. Don't do it. You have no rights on Ebay.

I have made hundreds of purchases on ebay and never faced any difficulties. Everything went smoothly and I always received my orders on time.

A seller sent me the wrong item, I asked for a refund, he told me not to send it back and he would send me the right item. He then sent me the wrong item again. Ebay took his side, I didn't get the item I ordered and I'm out the money. Case #*******030. Ebays buyer protection is useless.

Seller fees are just ridiculous now. I sold an item for $600 so now they are going to give me a 1099 yet I didn't actually get 600 cause they took $68 to list it and 87 when I sold it. I don't understand how anyone could possibly make and money selling on eBay. Oh and when they took 12% after I sold the item they took 12% after the shipping and sales tax were added. How right is that!

Ebay doesn't allow you to close your account. You have to request to close it, and that means they may decide to force you, AGAINST YOUR WILL, to keep your account. I will never ever use Ebay ever again, and for the love of god, I hope you don't either, reader.