eBayReviews 3,487

For what this site does it is probably as good as possible. It brings millions of sellers together with millions of buyers. This naturally creates a lot of potential problems and ebay handles this as good as I can imagine. The feedback on a seller/buyer is the key. For a seller with anything less than 100's of reviews or less than 98% positive feedback simply stay away.

I CANT STAND EBAY THEY ARE RIGHT UP THERE WITH EXPEDIA MUST BE THE SAME INCOMPETE IDIOTS RUNNING THIS SITE THEY CHARGE YOU FEES EVEN AFTER BEING TOLD THERE WILL BE NO FEES. I PUT A RESERVE PRICE ON MY ITEM BUT THEY DID NOT HONOR THAT AND TOLD ME TO TAKE MY LISTING DOWN EVEN THOUGH BIDS WERE PLACED. I SAID THEN I WOULD LOOK LIKE A SCAM BUT THEY ARE THE SCAMMERS. SELL ANYWHERE BUT HERE...

Ebay leaves customer support in the hands some some ignorant non-English speaking, rude females! I have had a complaint twice, yet I cannot explain a thing when I am speaking to these idiot women Ebay hires who barely understand English PLUS have little knowledge to understand much of anything going on at Ebay! They can only understand ONE concept at a time and hardly that little bit of information! I felt like I was talking to a foreigner who was 3-years old! I won't do business with Ebay again, either with buying OR selling!

I won an item on ebay and the seller refused to send the item because she feels she did not get the price she wanted. Seller did not refund me and relisted the item. I called ebay, supervisor kristina, on the current relisted item that I already paid for, but ebay would not cancel the relisted active item even after the seller told ebay via email that she will not send because she feels the item was worth more. Ebay said i have to contact paypal to get a refund myself... NICE

Ebay sucks and worthless

I am a seller & a buyer. Selling is terrible now with eBay's new policies that give you a defect that horribly and unfairly affects your status when the buyer has made the mistake or the shipper has made the mistake. No matter how blatantly clear the facts are that the seller did everything right eBay still blames the seller. It has made me go elsewhere to buy because the website has become completely rogue. I have over 1,000,000 items listed on eBay that will not be relisted when the present listing durations are up. Closing my store before 9/15/2014 when another rogue policy is set to begin. It's very sad that greedy eBay executives now favor fake fraudulent items from China to flood the site.

Bought a road legal buggy of eBay had it transported it was not as described things were taken off it. Started but did not run and allot more rust than stated so we contacted eBay and opened a dispute and eBay favoured the seller we were told to take them to small claims court eBay was not interested and to top the lot had to contact DVLA AS THE LOGBOOK DETAILS WAS ALSO INCORRECT
It seems as though they favour whoever brings in higher fees
Suzuki-power

DO NOT USE EBAY! I've recently tried selling a product over this site and my product ended up being sold to a fraudulent user. I payed for shipping and interception fees but when I called ebay for compensation they did nothing. Their site is nothing but a front for theft and fraud all while they do nothing to help you afterwards.

I've been buying on ebay for years now. There certainly have been a few bad experiences during that time, but ebay really does stand by their "buyer protection" policy. All in all, even with the bad experiences taken into account, I still love this site and shop here all the time. The amazing deals and items that I've found on here far out way the few bad transactions that I've had.

I love ebay!

DO NOT buy from Seller "qycharge". He did not send the item purchased (ladies blouse) and did not give me a refund. He emailed me apologizing and begging not to write a negative review until I was no longer able to write a review because of time restraints. Terrible seller, DO NOT TRUST! Ebay also did not help me with the situation because it was apparently too late, and they said they cannot monitor all of their sellers.

Beware purchase from dishonest seller from eBay, I mistakenly purchase a wrong item from eBay. I contacted the seller torokitchen request for a return and offers to pay for his shipping costs, twice, the seller never response my mail, I opened a case request a refund due to seller not respond. Ebay ask me to wait for 7 days, and they shall make a decision. After 7 days. They decided since I commit to the purchase, therefore, the case is close. They don't care if you make a wrong order or not, once you click. You have to commit to the purchase. I feel that was not a fair decision, so I wrote a negative reviews for the seller torokitchen, ebay delete my review and inform me the case was closed and a negative reviews is not accepted. That is violated freedom of speech. I had spent more than $10,000 on ebay purchase. Now I couldn't trust ebay no more. They can delete my review on their website, but can't delete my review beyond their website, and cannot stop me from speak up.

I don't use eBay anymore koz paypal has made me mad. As paypal has a tendency to just freeze accounts and not return the customer money even though we demand it.

Ebay will never favor sellers and it is not a very fair site to sell on.
Buyers can and so (I know) claim an item is not as advertised. If you offer full refund including return shipping and they say no and continue their claim to ebay they DO AND WILL get to keep the item and receive a full refund from ebay.
Ebay will tell the seller that the buyer is returning the item but that is an out right lie.

If you appeal ebay will do absolutely nothing.
This happened to me again last week and no response from ebay after reporting the buyer and trying to appeal his claim.
Ebay is not bad most of the time but is not seller friendly so BEWARE.

Dwhall12

Ebay allows suppliers to extort your money by making you first put in a positive feedback even when not receiving the product and having used the buyers money before agreeing to a refund that's why there system is broke, the feedback scale is skewed, slanted towards there partners in crime.
Destination on description are not real and products can be shipped from countries that have very poor customer service relation and know how to extort and get around ebay policies.

I have eagerly awaited my sons drum set, and it finally came today. Not at all what I expected, no where near the same set I ordered. They said it was for a junior and even adult, way off. My neighbors 5 year old towered over it. Supposed to be wood drum cylinders, but its all plastic. The company is called City Green and they sell tons of different products thru ebay and amazon, but I cant nail down a web site for them because they email me from all sorts of different email addresses. Saw some bad reviews on them claiming fraudulent practices. Someone from the company made a reply to the accusations by saying all the consumer issues were due to the race of the co. That seems ridiculous to me. Does anyone have any info on this merchandise co. Called City Green? (not the landscape co) The few reviews I could find said they use alias names to sell on ebay and Amazon, so they are hard to nail down. Well, hope I don't get stuck with this toy. Just for the record, I read the specs like 5 times and emailed them to make sure of what I was getting. They assured med it was right for my 13 year old. The add for the drum set is still on ebay right now.