The company, primarily operating as an online marketplace, faces significant challenges in customer satisfaction and service reliability. While some users appreciate the variety of products available, a prevalent sentiment highlights frustrations with fraudulent sellers, inadequate buyer protection, and a lack of effective customer support. Many customers report difficulties in obtaining refunds and dealing with negative feedback, indicating a biased resolution process favoring buyers. Additionally, ongoing technical issues with the platform further exacerbate user dissatisfaction. Overall, the company's reputation suffers due to these recurring complaints, suggesting a need for improved seller protection and customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Never again eBay! I was a faithful customer since 1999 but they have done their best to chase away good customers in favor of squeezing every last dime they can out of people. Good luck eBay your best days are behind you!
I am so happy with my experience on ebay, always able to find a great deal on items im looking for and have even been successful in selling some of my old stuff! Would highly recommend
I have been buying from companies in CHINA EASEYTRADER(2099)) ihave scammed by E-BAY PAID double for items PAYPAL SCAMMED by CHINESE business taking advatage of the elderly not sending items, telling the items are out of stock, wait 24 hours we will send it but it's going to take 20-30 days to get E-bay doesn't help it lets these CHINESE COMPANIES KEEP putting things on E-bay SCAMMED OUT OF $50.00 buy e-bay says it's to late for insurance to pay for it CAn i take this as a loss on my TAXES because my money is in CHINA IN plain words FFFFFFFFFFFF yyyyyyyy E_BAY PAYPAL and CHINESE COMPANIES
The site is GREAT! They have great deals, and all the stuff i have ordered looks brand new.
Also, if you follow my referral link, you will get a $10 credit towards your first purchase.
https://www.liketwice.com/1H1rb/
I've bought a couple of hundred products on eBay in the last decade, including 2 cars. My most recent car purchase was problematic and eBay totally blew me off as far as backing me up. I chose to "make an offer" instead of bidding on the car and followed that with a $500 deposit through PayPal. The dealer requested a certified check upon delivery of the car and that, according to eBay, made it "an outside transaction" and a disqualification from any eBay protection. What? I couldn't even leave a review because eBay "had no record" of the listing, bidding, or offer ( Again... What?) and it did not appear on my Purchases. So much for my faith in the eBay Guarantee. (In addition, my letter to eBay headquarters went unanswered.)
Do not buy from ebay.it is a fraud company with fake sellers. Buy on it and regret.The seller wont allow returns or exchange and they demand images and videosof the product. They are just trying to sell their goods. Quality is poor.and ebay also does not verify the sellers identity before making them elgible. Very poor service. Worst website.- Beware
WE HAVE GIVEN UP ON EBAY.
APART FROM THE PROBLEMS THAT I CONTACTED YOU WITH, THERE IS A HUGE PROBLEM WITH THE EBAY PAYMENT SYSTEM
PAYPAL IS THE WORST CHARGING SYSTEM I HAVE EVER RUN ACROSS. TOTALLY INCOMPETENT. WE HAVE CLOSE OUR PAYPAL ACCOUNT AS A RESULT.
THEN THERE IS THE EXCESSIVELY LIMITED ACCESS TO CREDIT CARD PROCESSORS. WE DO NOT USE ANY OF THE 3 SYSTEMS THAT ARE LISTED, NOW WILL WE EVER USE ANY OF THEM.
GOODBYE EBAY.
IF YOU EVER GET YOUR ACT TOGETHER, LET ME KNOW
Rtr_promotionals sells altered NASCAR diecast car collectibles. Violates copyright, trademark, licensing. One car in particular is listed as 2008 Rookie #96 Logano DLP/HDTV raced at Kansas diecast which is purely fake & absolutely not worth anything. It is simply a J. J. Yeley diecast which had Yeley's name above the door removed & a Joey Logano water-transfer decal placed above. Yes, the seller lists it as a 'custom', but in reality, it is a very cheaply modified diecast and it was not authorized or licensed by Joey Logano, NASCAR, or Checkered Flag Sports. It is also NOT the version DLP car that was raced at Kansas. The #96 car that was raced in Kansas in 2008 (Race #29, September 28,2008) was a DLP/HDTV/NEBRASKA FURNITURE sponsored car. The real car had NEBRASKA FURNITURE on the rear deck & rear quarters (anyone can do a search for 96 logano Kansas 2008 will see 'furniture mart' on the rear quarter). Attached is a communication from the manufacturer of the diecast regarding the authenticity of the diecast. Also attached is a photo of the cheap modification (water-transfer decal) which in reality violates copyright, trademark, licensing.
" YES IT DOES NOT GET WORSE THAN THIS STAY AWAY" BEEN A SELLER ON EBAY FOR OVER A DECADE! CLOSED MY ACCOUNT DUE TO THE "BUYER PROTECTION" POLICY. Just like CSI (customer satisfaction index) in the automotive field the buyer now has the seller by the short hairs and knows it!
NO matter how honest & detailed your description is, volume of pictures showing defects with notes, and EVEN under grading your product... YOU still get bashed with NO recourse! AND to make matter even MUCH worse this year I saw a trend. I received a problem with a slow buyer not paying and gave him some slack to pay, when he received the item and did not like it (I always offer a 100% Money back guarantee) he refused to return it, got his money back from EBAY and slammed ME. Soon after it was a domino effect on all my items, thus shut me down from selling.
Anyone out there who would like to refine Ebay's business model to conform to todays seller's market? Count ME in!
I have been a buyer on e bay for many years with no problems, until now! On my last purchase the seller sent me the wrong item which they admit to it. I had to open a case with e bay! E bay told me that their decision was for me to send the item back, but that I had to pay for the shipping cost $80! I was shocked with that decision! I will avoid e bay as much as I can from now on!
Stay away for EBay as for they take your money for USPS problems and give the product and the refund to the costumer. Over 5000 happy costumers but 3 bad reviews and they put you on a bad sellers list. Very unfair to the Seller. And no way to leave a negative for the customer,
You would think they are communists. Ebay is NOT seller friendly. You can make money on eBay to be sure, but the amount of stress they put on you with constant rule changes, and completely un-achievable requirements is ridiculous. I have 99.5% positive feedback on eBay and have paid over 1-million dollars in seller fees. Yet they still treat me like they could careless about my business. In fact, they routinely threaten to kick me off eBay altogether. The amount of stress they cause far exceeds the amount money you can make. When you try to explain what it is that they are doing to make your life a living hell, they could careless. It is like talking to a clerk at the DMV. They simply do not value their sellers and treat them like crap.
I have dealt with ebay ony 3 times. The 1st time, I was not delivered an item on COD saying that my area doesnot fall under the COD whereas I received mails from ebay promoting COD. I almost forgot the issue but I had to forward the case to the ebay consumer court, which seemed to favor ebay.
The 2nd time, last month, I bought an Antivirus (Bitdefender) but the License key was already in use, which I confirmed from Bitdefender. I raised a Guarantee Claim and I agreed to accept EBay coupon like a FOOL.
Lastly, recently, I was surfing for some products and come across Night Vision Goggles. The Seller sent me an ordinary white goggles, worth 50-100 bucks in the local market. I had to raise Guarantee Claim again, which is being refunded no, ofcourse not in the form of ebay coupons.
Overall, my feedback is completely negative and my last transaction with ebay.
Great site!
Will guarantee money back, but please watch out for sellers who evidently price something low, to run with your money, even through eBay had managed to get my money back, some of my friends weren't successful enough.
I used to sell and buy on ebay quite a bit and it was great, however, I've stopped selling due to the terminal fear of the monopoly the buyer now has on the seller, with the seller having no recourse since the time ebay stopped allowing buyers to leave negative reviews for sellers, I mean what's with that? As a buyer I then had a couple of experiences where I bought some items (usually the higher end stuff of course) that the seller would take forever to deliver. They were in fact stalling me till the time i could no longer lodge a dispute, I wised up to this pretty quickly, however, eBay just washed their hands as "it was out of the alloted time to lodge a dispute", yeah well no wonder you are making 10% on all purchases regardless of whether they get delivered or not.
So I washed my hands too, I now sell and buy on Quicksales and guess what? NO FEES! Ta ta ebay.
I love shopping on eBay. I have had a couple bad experiences from sellers but ebay quickly settled each case that I opened in my favor. I feel confident shopping on eBay because they have an awesome return policy and have handled every one of my disputes quickly and professionally.
This is a great site. I ordered two dresses from them and got one dress and a shirt. I was upset at first and called them and the rep said they would try to find my dress and get back to me. I heard back a day late but that's ok because they fixed the issue. They had already sent me the right dress which I got two days later with a prepaid little box to send them the shirt back. The reps I spoke to said sorry a number of times and fixed everything very fast! I love the dress. And for the mistake they made and fixed they gave me a ten $ credit on my next order! That's pretty cool. I would recommend to anyone. If something goes wrong its not hard to each them and they treat you with respect and really fix things pretty fast. Which lets face it most sites dont. So I love this site and will deff order from again soon
Ebay no longer wants small sellers. Ebay's new return policy requires sellers to pay for return shipping. This new policy has encouraged buyer scammers and small sellers can no longer make any money on Ebay. Ebays says the buyer is always right. In addition Ebay's traffic is very slow right now. Where can we go to make money? Who wants some really hard working sellers that just want to feed our kids?
EBAY is supported by Dealers (Sellers), they receive income from Sellers, and they will bend over backwards to help them win complaints. Consumers (Buyers) do not win or get their money back. FOR EXAMPLE; I PURCHASED A CITIZEN ECO DRIVE ON EBAY.
The watch arrived and it it said Citizen Solar, it was fraud, a scam I told ebay and they sided with the Seller. EBAY highly advertises Money Back Guarantee for buyers. This is a shame, they agreed with the Seller and I never got my money back. If you buy on ebay always remember "Buyer Beware.
I have been a member since 1997 and had 596 transactions. Once I did not receive my purchase and this was in the days before the protections we now have. Quality has been an issue a few times, but to me it was just a case of "buyer beware" because I made assumptions. I have received many items from China. They offer free shipping and it costs $30 to ship from US. You do the math!
I never do my feedback until I receive the package. On the whole I am happy with eBay and hope to do transactions for another 17 years.
Answer: I would never buy a used car without seeing it in person and having it checked out.
Answer: Ebay is a den of thieves. Even Ebay is evasive on complaints to answers. When looking for items, be sure to be fully informed to what you are shopping and use all that knowledge to cypher the listing, even then have found those that list items to be evasive on answers. Avoid ebay if possible!
Answer: For their own purposes and to protect dishonest sellers. I was once an avid EBay shopper, but now avoid EBay. Buyer protection no longer exists. You buy at your own risk.
Answer: Ebay sells nothing. You are dealing with private sellers. Some are good, some are not. The best way to determine this is to check the feedback. I personally never buy from anyone who has a feedback lower than 90%. 96% is considered bad, by Ebay. Take that with a grain of salt. Ebay management is nuts.
Answer: If you haven't already learned the hard way that Ebay is just pure bullshit when it comes to the sellers rights. When someone wants to send it back for any reason other than it doesn't work as described, you will be footing the bill. Not only will you lose the money you paid to ship it to them, Ebay will offer to provide a return label for them at your expense. Yep, that's right. They will bill you the price of the label if you don't provide it. Either way, you are paying for it to get back to you. It's get better. You can't leave negative feedback for the buyer either. It's not an option NO MATTER
Answer: Not to me! It's my main shopping tool! I look for good deals and free shipping!
Answer: Yes. You are right. All what people told you are correct. Don't trust ebay and the seller on ebay. Amazon much better than them. But anyway the best way to buy electronics from the local stores or official stores.
Answer: This depends on the seller of the item - carefully check their feedback and trust you intuition if you have doubts try another seller you feel safer with...
Answer: Hi Tom, As for reviews, you don't get them. It's called feedback. When you buy an item, the seller will probably leave feedback after you leave feedback for them. I hope that answers your question. Nancy
Answer: Depends on the seller. I wouldn't buy anything off ebay because there a crappy company.
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