eBayReviews 3,487

Ridiculous fees, poor customer sevice, takes forever for funds from selling to clear by Ebay's new "buyer protection" process, this site is clearly taking advantage of being the only viable to buy and sell. Please let there be a new site to put this horrible company back in their place. Megalomania in it's purest form!

I quit buying from ebay. They have totally incompetent people who decide on your complaints. Bought a GPS and found defects the seller did not mention. GPS was totally useless and seller did not list that item was for parts or needed repair Ebay customer service tells you policy of buyer beware and says I have buyer's remorse. The idiot did not even look at what the seller listed and what I was complaining about. Totally INCOMPETENT! Damn right I have buyer's remorse after getting junk from a seller and not getting a refund from it. The GPS ended in the dump.

I started using LT this summer when I financially hit rock bottom. I sent them a bunch of my modern younger person office/night out clothes. I got $60 for 18 pieces. It was ok; my ebay store wasn't getting any traffic this year, so i accepted the offer. It was down hill after that shipment. 1st, they use parcel post--the slowest and least careful shipping available at USPS. So beware of that. Then I found some really high end clothes (but not my size) at my local consignment store. So I sent that batch in. That batch had Helmut Lang, Celine, and Pucci in it, plus your everyday Nine West, Calvin Klein, etc. Only got $40! So far I've only seen the Celine listed, and it's still listed for $36. I sent a couple more batches just to clean out some closets, but I haven't returned to LT. Just makes me wonder what's really going on there. Oh, I've also had nearly brand new items be declined as outdated or stained. They aren't a fan of party dresses either apparently. I really wanted to like them! Oh well.

Horrible business. You get punished by not selling enough and the they put restrictions so you can't sell more or close your account.

I won a bid on e-bay and when they sent me the e-mail with the link to complete my purchase, the amount they were charging was double the amount of the purchase. The seller and I spent 8 hrs the next day trying to get e-bay or paypal to fix the problem. Paypal told me to have the seller send me their invoice instead of e-bays invoice. After searching the e-bay website for over 30 mins trying to find a phone number for them and eventually having to google it to find one, then sitting on hold for 40 mins waiting to speak to an e-bay rep who could barely speak English, I was told it was a "glitch" on their part and to have the seller send me the paypal invoice. When I pointed out to the e-bay rep that the only way the seller could send me the paypal invoice was for me to give him my e-mail address and exchanging e-mail addresses was prohibited under e-bay rules, the e-bay rep got silent for a few mins then told me e-bay would send me an e-mail. 24 hrs later, I still don't have this e-mail e-bay was SUPPOSE to send me. If a company can't fix their own screw up, they aren't a company I want to do business with! After this fiasco, I will no longer do business with e-bay or paypal. I highly doubt the seller will either since he shared some horror stories with me that he's had with both companies. Also, I ONLY gave e-bay 1 star since this site won't let you give zero!

This site is awesome. Its where I buy all my work clothes now. Since they list actual measurements, and I know mine, I very rarely get something that doesn't fit. Pants are hit or miss for me, but every dress, skirt and shirt I've ordered has been fabulous. I wish returns were free, but other than that I have no complaints. I have made about 6 separate purchases and have only ever had one issue. I ordered a shirt but was later informed that the shirt was damaged and was instead given a store credit. I cannot rave enough about the prices! I could never afford such name-brand things before. This site is awesome for purchasing! I have never tried to sell, so I can't speak to that end, but the purchasing end is awesome.

I'm a eBay seller since 2009 and I was not protected by eBay protection as they say cheaters take a lot of money while selling on eBay but don't provide customer service at all horrible place to sell

I shop on Ebay for more than 10 years and i can hardly recall any cases when i was unsatisfied.
Quality of the sellers is high, there is a claim process in case of any problems and support team works quite fast.
But from my point of view - the prices are higher then on aliexpress or dealextreme.
Of course it's not right to simply compare those marketplaces, but 50% of ebay sellers sell the same things as on aliexpress. Or they just drop ship.
In order to pick the right product among hundreds of choices i used to read reviews on http://skuguru.com
There are sections related to ebay, aliexpress and other internet shops.

Tried to talk to eBay about linking my paypal account and I would have done better talking to my dog. I will never try to buy on eBay again

I had heard about this site from a friend who had a great experience selling old clothes; unfortunately, i did not. I would give twice a great review for the shipping process - the printable label and/or pre-addressed envelopes are super easy to use - but that's where it ends! They accepted a fraction of the clothes that I sent to them, with reasons such as "overall wear" for items literally worn once or twice, and "staining" for items that absolutely looked like new. Some of my items (pants especially) had been tailored, which I've since found out they will not take, but that was never mentioned as a reason for rejection. I made the mistake of sending several boxes - dozens and dozens of pieces - before testing it out first, so it would have cost a decent amount to get everything back. I'm still very happy to have cleaned out my closet, but that's about it! I'll also be checking the site to make sure none of my "rejects" end up surfacing somewhere...

I ordered an item from a seller and never received it. The seller wouldn't assist in resolving the issue with the shipping company even though they were a reputable seller. "eBay Buyer Protection" doesn't do anything for you. Here I am buying a TV from their site, never receiving a TV and they also, DO NOTHING TO HELP. All they say is that the case is resolved because the shipper shows that it was delivered. Well guess what. It wasn't...

So I'm out the money I spent on the TV. All I can do is issue a bad review for the lack of customer service, and I get an email from eBay saying the review has been removed. So basically, you cant trust the reviews on ebay as they'll just remove it if it's bad.

Here's the text from the mail.

Recently, you opened an eBay Buyer Protection case for Changhong 40" 1080p LED HDTV - LED40YC1700UA. We also received the feedback you left for the transaction, but it's been removed from the seller's feedback profile because of a recent decision on the eBay Buyer Protection case.

Dont bother using ebay if you haven't set up already. After 6 years of using ebay my account has been changed. I am no longer allowed to sell on ebay. I asked why and their reply was The concerns over your 'previous sale' are not the only reason of this restriction. ' Disgusting. They wont give me a reason

I have been referring people to their site and gaining store credit and they recently flagged my account for something and took about $400 worth of credit from my account. I have tried to contact customer service but have not had my question resolved. I know they take away credit if you have more than one account but I only have one account so my question still remains unanswered. When I tried contacting customer service through live chat the girl "Rachel" was very unhelpful and exited the chat on me.

A month ago or before I would have disputed the negative reviews ob buying from LT. I made numerous purchases, all of which I was happy with. Although, based on the negative feedback I've read regarding selling I never sent them anything to sell. I do VERY well with my local consignment shop. Recently I bought a Kate Spade dress, labeled "silk" for $140 from Liketwice. Rec'd the dress in record time like all my previous purchases but it was not silk and looked cheaply made, very unlike a Kate Spade, a brand I am familiar with. Looked like a lousy knock-off and it did not fit. Immediately returned it, following their return instructions to the letter, using their return label. Confirmed the process with an email. Mind you, the return pkg. Is small. The same day I used the same carrier to send a lg. Pkg. to relatives in France. The pkg. To France has long since been rec'd but LT still claims they have not rec'd the $140 dress. Do NOT risk buying anything from them that you might want to return & get refunded for. It will be conveniently lost in transit with no recourse. They are not a BBB approved business so there's no recourse there. I will have to take it up with Paypal, Bank of America or Amex, whoever I used to pay. LT is standing by their claim that they have not rec'd my return. If it was a $14 item, I'm sure they'd have it by now. But $140 dress - MIA.

I have been selling on Ebay for several years now. When I First started out, buyers tried their best to take advantage of me as a new comer. When I showed them better than tell them, I was not that dumb, things changed. I had worked hard to be an honest seller and it seemed no matter what I did, it wasn't good enough. I endured enormous stress to start. After selling for over a year I have sold approx. 6,000 maybe, and of that amount have lost well over $5000. I have given away most of my items, due to outrageous fees, shipping cost, and so forth. I wonder why I am still selling on Ebay.com. Well the truth is, so far Ebay.com is one of the top sites for sellers to unload their products, but many people are fed up, including local businesses who I have spoken to recently who said they are about to close their accounts because Ebay.com is out for themselves, gives the sellers who earn their money for them crap, no respect, no rights, and the buyers can walk all over the sellers as they choose. I give Ebay.com one star recently because they are making improvements it seems, I just wonder who is going to benefit from those improvements. Hum.

Received 2 vulcan rdas from ebay that were junk. Could not remove bottom part to access wicks. JUNK. Was told to contact seller but seller has no address or phone. Called customer service and after an hour plus my time on the web i was told that the phone number cant be made public DAH? Than how do you contact seller if they do not return email complaint.is this a store or a RIPOFF? I have heard ebay is trying to compete with amazon, go luck with that. Should have read this site before going to ebay.

Ebay has ways of taking advantage of people by collecting extra fees. Their latest scan was to offer 2 free listings per item by checking a box on the listing. After a few months they announced they were going to start charging for the relistings. Even though I was assured the items would not be relisted the were and I was charged about $200. It has taken 8 phone calls and I am still not sure my money has been refunded. Then I had to spend about 8 hours going in and changing each listing individually to get the relistings removed.

Either their people do not know the answers or intentionally lie, because they tell you different things and never follow through. If they can't help you they just hang up.