eBayReviews 3,487

I like the buyer protection, but they usually side with the sellers. Also, I find it kind of lame that you cannot block certain sellers from contacting you. Ive had a few with bad attitudes get abusive when I said I no longer wanted their products. I got 10+ emails a day from one! I do not have a phone and that seems to be the only way to contact them, which is also stupid. At least you can chat/email amazon. Some things i've gotten very good deals on but others ive been ripped off with. I have to read feedback VERY carefully. Some sellers have multiple accounts which i am also weary of. There are various other improvements that need to be made, but the main thing making me consider leaving is the fact that sellers can harass you and you basically have to sit there and take it!

Size has now been removed on the left hand toolbar when looking for clothing. I can't work out why. Size is the most important criteria for choosing clothing however to eBay that is obviously not a concern as it was removed over 2 months ago and despite repeated complaints it has not be reinstated.
Why would you remove a search feature from a search engine to make searching more difficult particularly when this feature has been present ever since using eBay in 2008. Will be shopping elsewhere in the future. Suspect some marketing ploy so people have look over many more items of clothing to find what they want thus possibly increasing sales. A big Turn off.

THIS REVIEW IS ABOUT BUYING (I made a purchase)

I was a relatively happy customer until they went from a bad shipper, DHL, to an even worse shipper, FEDEX Smart Post. I will leave a review for FEDEX also.

I live in Southern California, TWICE is located in Northern California. Normal shipping, the slowest available from USPS, gets packages here in 4 days or less. Not FEDEX Smart Post. I am currently waiting for a package that was estimated to arrive on Friday, 7/10/15 but as of this morning will has been rescheduled for 7/15/15 - the item shipped 7/7/15. That is a week or better. Seriously. Are we in the 1970's... actually they may have been even faster back then.

Did anyone at TWICE ask for shipping tables when switching? Was it about the money? I would gladly pay for shipping if I knew I'd known I'd have to wait a week for a package from Northern CA.

Here's an idea: Give customers options. What['s best for your bottom line may not be what is best for the customer.

Although from reading the reviews regarding your buying practices, this doesn't shock so much anymore.

You have lost a customer until you change your shipping practices. If I want to sell clothes, which I never do, I will do it locally.

Times past, eBay was the place to go to buy and sell things and make a little money at it-used to be fun-USED TO BE-not anymore
EBay has now become the faceless, money hungry and small business seller killer I was afraid it would become eventually-just like Verizon or AT&T Wireless-eBay has continued to swallow up the space until there was no one left to compete-all the while abandoning their base-the sellers who got them there in the first place-useless Q&A pages they send you to in the event of a dispute with no real customer service, fees that are snarky and hidden until you sell an item and find 50-75% of your profit has to pay eBay and PayPal (they are not any better) so you end up with a miniscule profit margin-
Also, eBay will give you inane suggestions for selling that don't tell you how to do it smart-just to basically give your items away after eBay and PayPal TAKES their cut-no wonder people are leaving eBay and trying to find an alternative-and not having much luck-at least where I'm standing-but someone could surprise me-
In closing-if you sell on eBay-stop now before you lose more money than you probably already have-I have sold several items and have gotten lucky walking away with a few bucks profit-but eBay will lose me too-if I wanted to sell online-I want to do it and make some money, not give most of it back to eBay to pay for their CEOs and their perks
And making a seller pay to have THEIR money transferred from eBay to PayPal? Are you kidding me? At least PayPal won't (not yet) charge for transfer from PayPal to your bank-but it takes 5 to 7 business days for your money to finally show up-ridiculous to say the least-GET OUT OF eBAY WHILE YOU CAN!

Do not purchase anything from eBay unless you have the Shipping address posted at the time of the purchase on credit card. No one wants to update information of the shipping address even after leaving a msg. On the phone line recorded too. Ebay customer service could care less plus the Company where item was ordered. I left a phone msg, *******@3pm on a Sat. I was told by my Credit Card Company to do that also gave me the phone number to call -nothing was done to correct the shipping address. Order place on a Friday, Called Sat. *******@3pm to cancel.

I mainly shop at ebay for anime stuff, electronics sometimes, and room décor. I can find anything I want for a low price! I am a serious collector and a lot of stuff you can't purchase in America so I satisfy my anime needs by going to ebay! Awesome website!^.^

I was, like most people, excited to find a company that made reselling easy for the seller. I thoroughly inspected every inch of every piece of clothing I sent in only to be told that almost half of those items were rejected due to staining. The clothing they claimed was "stained" included 2 dresses that I wore one time each and looked BRAND NEW. These were White House Black Market dresses that retailed for over $200 each. I would have accepted the offer on the additional clothing (a measely $55 for 13 items) but they DO NOT RETURN THE REJECTED CLOTHING if you accept an offer. Prior to making a decision on whether or not to accept their offer of $55, I decided to look into the company only to find out that MANY others experience the same problem. Rejection of items claiming to have been stained only to find that their items are later sold by the company. I decided to reject the offer. I received the items back today and reinspected them. They are ALL in pristine condition, as I knew they would be. They lied. They claimed the items were stained and WERE NOT. I caution you highly to be careful. NO matter how closely you inspect your items prior to sending them out, they will claim some are stained. They DO NOT OFFER THE OPTION TO SEND THE REJECTED ITEMS BACK IF YOU ACCEPT THE OFFER THEY GIVE. THEY CLAIM THEY GIVE THE ITEMS TO GOODWILL. HOGWASH!

I think that the 10% that Ebay charges the average Joe for selling something is a bit too high compared to their competition, mostly 3%. To ad insult to injury they also take 10% of the shipping as well? We collect the shipping costs from the buyer and that money goes 100% to the cost of shipping. Where does Ebay think they have any right to take a percentage of our cost? It's a rip, theft and nothing but a display of raw greed, and I'm going to find another venue to sell my items from now on. Ebay just lost my business forever.

I will be closing my Ebay account forever. Ebay just stole $227.00 from me basically! After being told I will get a refund for f150 seat covers, I just moved house and my printer is in storage so I have no way to print a shipping return label they, "Francisco" have closed my case leaving me with non fitting, poorly made junk! So much for "Money Back Guarantee"! I have pictures proving how bad these covers are, and will be exploring other options to recover my losses!