I've ordered from Dresslink several times now. Been satisfied with a lot of the clothing. Sometimes they don't fit or they aren't good quality, but I expect that when ordering from a cheap Chinese site. Items also arrive really quickly for me. Always within about 2 weeks, I'd say, never over a month. Recently I started posting reviews on their site for the items I bought. I noticed that they only post the good reviews. I wrote a truthful review for one of the items that I wanted to warn people about, but they still haven't posted it. So just know that when you read the reviews on the site, there may be bad reviews that Dresslink doesn't post.
Oh my God after going through several sites trying to find me a dress for my wedding, up pop this site dresslink.com went through several pages for plus size dresses and saw one dress that I liked, ordered it on a Sunday and by that Tuesday it was at my door. I couldn't wait to open and see and it was a Wow! Moment for me, it was more beautiful in person I called several times inquiring with the rep's about different dresses and every time was exceptional, I spoke with the supervisor to give this company such great high standard, I will forever have a place where I can go to for beautiful couture, designer dresses for plus size women that's a legit site and you can really speak to the customer service department, don't have to have cheap material from God knows where and all of that was a major concern of mine, please take it from me whatever you order from here you will not be dissatisfied at all. Thank you dresslink.com
https://www.dresslink.com/ is my favourite shopping site. In fact the site is great because it has an excellent service, you can order from them any time and the pricing are great
I just love this site!
Dear Imad, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
I ordered birkenstocks that cost $29. Little did I know they were off brand. Along with that they came after over 2 weeks of ordering when it said 4-7 day shipping. Also when I got them, the package came inside a bag and they have poor packaging because it was all flattened and the corners were torn. Therefore my shoes came with a dent in one.
Hi Elizabeth,
I'm so sorry to hear that, we tried to find the complaints from aftersale email box, but nothing can be found with your name ID.
Can you please contact us to solve the problem? There will be some problems in transit inevitably, if it affect to wear, please contact aftersale dept to resend a new one or exchange which is can be accepted.
Kindly inform us and we will help you solve it soon.
Have a good day!
Echo peng
Customer service dept.
Order Number: *******
I am so sorry to say that between the 18 items I ordered from the rosewe site were problematic. Two of them came with cloth that had splash of the paintings on the cloth and some others were not normal sizes. For example the Large sing were too small while the Xl was extremely big almost double width from Large size. So Large was very small and Xl very very big. Before I came here I complained to them with photos to prove what I complain but still no solution of refunding me and also very late to reply. Also the proceedure online to get ticket to complain to them not work properly. Also, the company do not refund u in case they also understand you have right. They want their items back to refund while they know that shipping costs lots when especially u are away. Not understandable and helpful service.Not professional site to shop. Never shop again from this site.
Dear, so sorry about the size problem about your order, and we have refund you 18 dollars about your order 936089 problem. You will get your 18 dollars refund within 7 days.
I sincerely apologize for this inconvenience and beg your forgiveness.
Any other query, please freely message me at the first time，I will reply you within 24 hours except the weekend or holidays, Thanks.
Have a nice day.
Yours Sincerely,
Bree,
Customer Service Department
The quality of the products are very superb and flawless and the entity is consistent with the pictures. What's more? The products have high cost performance. The service attitude is also very nice and welcoming, from now on i will make this site my primary one for shopping.
Lovely Experience! Thank you so much!
Dear Connie, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
DressLink is the most popular place wit great prices and fastest delivery service. In my experience, they always have the item in stock and I never faced any single issue with them. They comes with great customers support and awesome collection of the products.
After all, I wasn't disappointed when I decided to buy from DressLink. I read some reviews but yet I had the courage to try this company because of the kinds of stuff I saw on their website. I was amazed when my order arrived, though not on time. I was only concerned about the stuff and I got something that was beyond my expectation. Great and fantastic dress with a reasonable price. I will keep buying from this company, as long as they have excellent stuff.
I would never dare buy an article of clothing off of these knock off dealing scam artists. I ordered a toy from them, received clear knock off.
I saw 2 other reviews since claiming knock offs on their site, they delete them shortly after.
Hi Jason,
This is Echo from Dresslink Customer service Team.
I'm so sorry to hear that, we tried to find your order via the information you provide. But nothing can be found with your name ID.
Kindly please email me at sales@dresslink.com
I'm sorry again about the unsatisfied shopping expenrience. I'll remedy it properly for you once get the replies.
Have a good day!
Echo peng
Dresslink.com
Customer service dept.
From order to follow up, Dresslink shows you what caring customer service is all about. Emails are sent for confirmation of order, delivery and final to make sure you are happy with your product!. Thanks for Outstanding service
I'm well pleased with the service I got on dresslink.
Just imagine the excitement in you when you get something really good? Well that's exactly how I felt after my encounter on dresslink. The service here is superb! There was no down time, the transaction is hitch-free. I got some good sets of dress for my daughter too
Dresslink rocks!
Dear Susan, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
I have ordered from dresslink twice. First time was great. Got my item quicker than I thought. Second time. I ordered I did not receive one item. I let them know and they gave me a credit for it in my wallet to use on my next order. I have learned that their item run extremely small so I have to order a size bigger. They still are tight. Gues I will go up two sizes.
I received my jersey I ordered. Looks like a 5 year old had sewn it together, did not meet the measurements I ordered and the "staghead" on the front was the ugliest deformed thing I've ever seen. Refuses to refund me until I send it back at my cost, then after numerous emails back and forward offers to pay me $7 to solve the problem! A complete joke of a company!
Dear Michelle, Thanks a lot for your trust and order in our site. So sorry about the problem. Is it convenient for you to take some photos about the problem? The photos should including the items you have received and the bag, the white paper on the bag, so that I can check your problem as soon as possible. Sorry for the inconveniences and I beg your forgiveness. I will give you a solution later and Await your reply.
So I ordered a Contour kit that ended up totaling about 8$. I ordered it on December 21,2016. Well, now its January 21,2017. I understand that it may take a while to arrive but I am also tracking my order and it has not even moved from its place since December 24,2016. It has been about 4 weeks already. I also live chatted with customer service about 2 weeks ago but they didn't even help, they just said to be patient, I am just going to give up on waiting for it because it hasn't moved from its location. So you can keep my money DressLink and sadly I will never order from your website again!
UPDATE: Just received my contour kit today! February 3,2017, It looks very good, no complaints on it only that it arrived like 2 months later so still not ordering from DressLink anymore, Thank you.
Dear Valeria,
This is Bree from Dresslink. Thanks a lot for your order in our site and I am very desire to help you track your number, But I can't find out your order number with your name at the moment. Could you please provide your order number by email (service@dresslink.com)or chat us on livechat? So that we can help you solve the problems as quick as we get your reply.
Waiting for your reply and have a nice day!
I'm Walter and I'm sufficiently lucky to buy my dress from Dresslink. I had most amazing experience ever with Dresslink.
Previously I have not had my dress bought online. Most of the time, I do not get a satisfactory service delivery and I decided to stop buying clothes online.
I later decided to give Dresslink a chance and I got amazing service. Now my husband call me queen because of the beauty you have added to me, and my clothes were extremely nice and got delivered on time.
With Dresslink I found exactly what I wanted, nice cloth, affordable price, high quality and got delivered even before time.
Wow, cant tell you enough how great and confident they made me feel, they just have this outstanding service, which made me feel calm, safe, excited and confident each time I make an order with them
I want to hugely express my gratitude toward your services. I recommend Dresslink to you for your beautiful cloth; you are really the best among your peers.
Dear Walter, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
Although the service is slow i enjoyed the way he serves anyway. Above all he has some good quality products like bridesmaid's dresses. So my only issues is that my order arrived one day late which is still good anyway.
Dear Joseph, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
My order is late. There is NO customer service link on website. Dresslink fb site messaging is not working, neither is their live chat. Only phone number I can find is for China- and it's the middle of the night there. Where's my stuff? DNLO11H15
Dear Andrea,
Sorry for the delay of reply,
From the order you provided, which is not able to be found, can you please correct it to correct order number or provide me your register email address? So that i can help you find the order and check the status.
You can contact us by aftersale service box service@dresslink.com
If they couldn't solve your problem well, please complain me directly to sales@dresslink.com I will give a solution to you.
And our contact way is
https://www.dresslink.com/Help-detail-code-contact_us.html
Livechat will on service during China time 9:00 AM- 18:00 PM
Service will reply the email within 12 hours except weekend.
Sorry for all inconvenience.
The site is soo much appealing. I feel like shopping for more clothes. The quality of the clothes too are very good. Customer service replies quickly and are very patient. I love shopping here and also recommend everyone to shop here without any second thoughts.
Dear Ethan, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
It's been over 2 months now, Im still waiting for my order. I tried everything still no response from them. Guys Save your money and use LEGITFashion, they have free giftcards for first time buyers, visit the link below:
Visit here www.giftcardsstore.cf
We ordered goods which never arrived. 23 e Mails later and repeatably told "Don't worry we will solve the problem". Paid by Paypal, so no refund as the order has timed out (which is why they keep promising to resolve the issue).
They are a ripoff company, running a world wide scam. "Buyer beware"
Overview
DressLink has a rating of 2.3 stars from 476 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressLink most frequently mention customer service, tracking number and credit card. DressLink ranks 1966th among Women's Clothing sites.
If you have any order troubles or need any help, please do not hesitate to email us via sales@dresslink.com. Or if we haven't reply your review, please also email us directly. We will deal with it as soon as we can.
Have a nice day!
Sunny
Dresslink Team
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Dear Kelly, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!