Doordash

Me as a driver for doordash. They exspect you to deliver food 12 miles away for 3 dollars. Also if you dont take those orders they want to pause your dash or just end your dash. The base rate for a delivery is only 2.75 in they exspect us to use our car and gas not happening. Customer support is a $#*!ing joke also they don't care about your concern they just dismiss you and you have to fight to get half pay. Doordash is a very underhanded company. They steal your tips and don't ever have any incentives to do delivery you might make 10 to 12 an hr at most and then by the time you pay for gas you work for less then min wage

Absolutely horrible. Obviously its about the money for the drivers cause once they get paid they could careless. The Food is never delivered when it's supposed to be and when you talk to the drivers it always some excuse or they say call the restaurant I'm on another delivery now. That's it Never again... I'll continue to use Grubhub. I get my when it Says it's going to be delivered and it's still warm if not hot. Door dash officially SUCKS and they aren't going to change anything so this will continue to be their way of business.

Horrendous! And a rip-off! Used to be ok during covid lockdown, but now they deliver late, cold food, and many times they cancel your oder after 1 hour waiting. The food arrives not well packed and without the original receipt. Be aware - I actually found out that the prices are much higher than what the restaurant charges! So, you pay the pass, the tip, and extra 20% per oder! It's more reliable and much cheaper to order directly from the restaurant!

DoorDash is the worst food delivery option. I have had similar experiences 3 times in just last month. It took double the estimated time AFTER the food was picked up from the store. And the order was wrong. There's no phone number to call. The online chat is a joke. They ask for all the information instead of being able to look up all my details after providing my account information. They told me I was a lier because the restaurant said they got the order right even though I told them it was wrong. They would not refund or credit for my order. And this happens more often. Bad Bad Bad.

Sorry I never really complain about stuff on here. But I don't know if other people had issues with DoorDash.but with their new policy if an item is missing they don't even give you a refund anymore and John who was the dasher asked if I wanted a substitution when the store was already closing and he was already on the way so there was no point…idk I just feel like this is straight thievery at this point! Was a customer with doordash for years but unfortunately I will have to go somewhere else :/

I put an order in during the morning hours for delivery in the evening. The order was accepted and I heard nothing all day until shortly before the dinner was to be delivered. They canceled it because they were "unable to process" it. If you are counting on getting what you ordered, use another provider.

I ordered Chipotle through DoorDash and the food arrived 45 minutes later than the estimate. I called and the service representative said there was nothing he could do as the delivery is through Chipotle. I called Chipotle and they said there is nothing they can do because delivery is handled by DoorDash. I called DoorDash back and was told they would escalate it to Chipotle. The food arrived and it was cold. Cold as if it had been in a refrigerator! No one is willing to resolve this! The runaround by BOTH of these companies is ridiculous. Stay away from DoorDash! Heck, stay away from Chipotle as well if they won't take responsibility for their delivery service. I'm out!

Doordash refuses to update their maps and because of it yet again we're going without an order. We leave instructions for the dashers, call the dashers (they don't pick up) and they still leave our food at the wrong building a 1/4 mile down the road. Doordash customer service refuses to rectify the situation.

Site was a good idea but might as well be going under. Dashers have stolen my food and dozens of stores either screw up or cancel my orders lately. Only thing I get from customer service is a refund and "sorry for the inconvenience hope the refund helps!" Reasons for my orders being canceled typically amount to "sorry they're too busy to want your money and business, but too dumb to close the store in the app" none of which fixes the issue of my still not having food to eat.

I was receiving mail to my house from door dash. My middle initial is D not J. I reached out to them many times and explained you can't do it online you can only fix your first and last name online. Yet numerous customer service were incompetent and for some reason couldn't understand that and fix it! Even filed with the BBB and they didn't even adddress it and say it was fixed. Hands down just 0 stars their customer service is so bad!

If you say free delivery it should be free. But then you force people to give a delivery tip. So i dont get the choice i have to give a tip. Even if the guy does not show up. Or shows up over 2 hours late. Screw you i should be able to tip the driver in person if i wish to not be forced to give a tip, thats still considered paying for the delivery. I signed up to order food because i cant walk from surgery. But i cant afford my meal if i am forced to tip. So because of dealdash i can not get the meal i would like to have today. Ill never use deal dash THIEVES.

I order between $500 to $1000 per week with this company and have had issues with my orders. I take pictures when there is an issue with the food and offer to email it to the company but they always refuse. My last 2 issues were as follows: - Order never arrived. Driver never made it to our house so they refunded my full bill. - Last issue, I was missing a few drinks, instructions were not followed by the restaurant therefore I could not eat my order and some of the food was EXTREMELY dry/overcooked as the restaurant was about to close. I followed up with DoorDash and they would not refund me for any part of this order. I at least expect back my money for the items not received. I shouldn't have to pay for the restaurants mistakes either. I will NEVER order from them again. I'm sure other services will enjoy my business.

Every time I use this service its a new issue, missing item, half of my order is missing, now today $40 food never delivered but the dasher makes it to where it was delivered. Called dasher multiple times, they never responded, answered and blocked me, take my money and yet I have to call to get a refund only get them to tell me I reached a limit to compensate or apologize a million times and not get my money back? Kids look forward to their food only to see someone else possibly feeding their child the food I paid for or was never waited for, because of an impatient driver or dasher! I am pissed!

I place one order and doordash charge me two times for same order. I was charge on Sept 29 then Oct 3rd for the same order. It's two weeks and they did not reverse the unauthorized amount they stole from me. Do not trust this company with your payment information.

I have tried and tried using Doordash over the past few years. EVERY experience has been just horrific! Even when I have had to resort to speaking with a customer service person, they have been repeatedly unhelpful and just about rude. I think I'm pretty-much done with anything to do with Doordash.

Received a notification that my order was delivered. I noticed the delivery driver tried to call. I received no order. I called the number from 2 different numbers and it went straight to voicemail.
When I called the chat line, I was notified that the "restaurant " was no longer taking orders. My friend went to order from her phone... place was accepting orders.
Offering a full refund without the driver tip?! Wtf? Calling bank to dispute charges.
Picture "clearly" demonstrates the drop off location. (Enter sarcasm)

I called my app stated my food was deliver. I called and they said because I order alcohol. It was cola champagne from a puertorican restaurant. I was told that I had to wait 24-48 hours for my refund. No food for me.