JB F.

Lousy service, boasts delivery in apps but nowhere I've tried is "in range", even a place 5 miles up the road, in store is loud, with poor seating and I question if they know what a pick up order is. Took one visit to pick up food bc they wouldn't deliver and spent over an hour bc they lied about it being ready/lost my order. Otherwise they have fantastic food, it's just a question of how badly you want it verses cheaper and quicker alternatives.

Site was a good idea but might as well be going under. Dashers have stolen my food and dozens of stores either screw up or cancel my orders lately. Only thing I get from customer service is a refund and "sorry for the inconvenience hope the refund helps!" Reasons for my orders being canceled typically amount to "sorry they're too busy to want your money and business, but too dumb to close the store in the app" none of which fixes the issue of my still not having food to eat.

Tried to get delivery from a place near work that's 10-15 minutes away, literally 5 miles up the road. Bitesquad apparently "won't deliver to address" for that restaurant making them useless. Poor selection of alternative restaurants (some of which are over 15 miles away, go figure) so nothing I want to bother with using.