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Is DoorDash a scam or a legit company?

asked by Adam V. on 8/21/19

14 Answers
They're legit but should be shut down! I'm surprised the BBB hasn't done anything
Helpful (6)
Some people probably get their food, but I see too many reviews saying no food and no refund to believe this is a scam.
Helpful (3)
This place is a SCAM! Do not use this company ever
Helpful (3)
Legit company with terrible customer service. Really poorly ran and executed. I have used other services, never have theproblems I have had with door dash
Helpful (3)
Door Dash -Like Grub Hub Uber Eats, Tick Tack Doe and all the other middle man food/order processing services need to go out of business. The fees are ridiculous. In some cases more that the actual food items.
Helpful (2)
They gave a false reason for canceling my order. I think they couldn't find a driver who would accept my 12% tip. You'd better give them 15% like it defaults to regularly, or you will get screwed like me
Helpful (2)
Scam i am very disappointed they took a local good delivery business out and now we stuck with garbage
Helpful (2)
Scam! They are "legit" except when it comes to order accuracy, decent delivery staff, food allergy concerns when orders are wrong, customer service sucks, they don't do refunds well they will overcharge, they also screw up orders constantly with no one to take responsibility.
Helpful (1)
They're definitely a legit scam company. They'll rip you off until you realize what they did, then they'll apologize up and down and try to make things better.
Helpful (0)
DoorDash is a fraudulent service. It is an absolute scam.
Helpful (0)
Define "scam". Do they offer a service that sometimes performs as expected? Yes. But will they steal your money at some point? Absolutely.
Helpful (0)
Technically legitimate, but shady as heck. They sign up restaurants without asking, and it ends up ruining reviews and expectations as orders go through DoorDash.

Their customer support is a hassle too
Helpful (0)
No it is not a legit company because they wouldn't refund my money for food I never received.
Helpful (0)
They are a legitimate business, but they operate like a scam, and they SUUUUCKKKK!
Helpful (0)

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