Doordash

Approximately $3,000 was charged to my bank account over the last three days in DoorDash charges fraudulently! DO NOT trust this vendor. Your payment method is NOT secure. I've closed my account, alerted the police, and Chase Bank has opened an investigation. Take my advice and cancel your debit/credit card account associated with DoorDash and stop ordering through this company. Their customer service was terrible when I called to report the problem too!

I have never ordered from Doordash - but I did purchase a $200 gift card on the Doordash website to be emailed to my son-in-law before Xmas. More than two weeks and many complaints later, the gift card has not been received and they have refused to refund my payment. They insist that I must deal with their third party fulfillment company called LaunchGiftCards.com which is non-responsive to my emails and does not have a published customer service number. I plan to dispute the charge on my credit card and will never deal with DoorDash again!

As with all of these reviews, the driver didn't check the order. Essentially you are tipping for service you don't receive. The person on the customer service chat was very professional but in the end refunded me for the order I didn't receive which I never should have to pay for anyway. This is the second time in two weeks this has happened. Then they will wonder why I never use their service again. The food had obviously been sitting for a while to in the meals I did receive were terrible. It is silly but it ruins your evening when you save up for a nice meal and not only does everyone in the family not get to eat but the food that does come is awful

I put in my home for delivery for some reason the website changed my address to somewhere I have never even been(some shopping center). When the service lady called she said they did not deliver to my address (which was 5 miles away). They said I could either cancel and receive no refund or have it delivered to the original address so of course I said deliver it... luckily the driver hid and texted me but it got delivered to a random spot. I understand that they can't just have the delivery person running around but I feel like they need to fix something with their site because my food was delivered to some location I have never been and I know I put in my home address. It was very frustrating to say the least and the service lady didn't even care that I would of been out almost a 100 dollars. To say the least I'll stick with cooking.

I just ordered the Shrimp Basket from Crafty Crab for the first time. Oh my God was it wonderful! 10 beautifully fried large shrimp and onion rings (you have a choice here). They arrived hot and the onion rings were crisp and delicious. I will definitely order again!

Don't ever buy any merchandise through DoorDash! We purchased a crib and mattress that didn't function and tried to return it. The Dasher goes into the store pays for everything at target with our credit card does not get a receipt and delivers the merchandise to us. Now come to find out target won't take it back and refund us our money because it isn't showing in their system because it was paid for with our DoorDash account. DoorDash won't give us a refund as they said they can't do that, it isn't allowed. Are you kidding me?! I am so disgusted with DoorDash and their service. I canceled my account and will never use them again. Buyers beware do not trust DoorDash!

I had an offer from Doordash and tried to open it on my browser. I was thinking to change my order and change the store, but I made a mistake and punched the wrong button and punched place order. In other food delivery apps, they have "cancel" order on their website but not on Doordash. So I tried to text them. It was not even more than 2 min, ( I took a screenshot) but the customer service named Chuck Adam and their website said that they could not cancel/refund the order, and could only refund the tips and delivery fees because they already made it. This is very lacking and unprofessional, and a shame for Canadian food delivery if they want to challenge Uber.

Waited for over an hour for food in the middle of the night. After multiple tries of contacting the driver and then DoorDash, I get a call from DoorDash saying we cannot find the restaurant to pick up your order (how is it possible the company has restaurants that it can't even locate) and then they hung up on me after I got upset. My app then says the order is cancelled. No apology. No word. Nothing. I can't even order something else because of the time. There is no evidence now that I even placed an order so of course I can't complain on the app. Terrible company. Never again.

I think they have like 1 driver working for them in the entire state of AZ. Had a bad experience on Saturday where my delivery showed up late and the pizza was ice cold. They gave me a $10 credit so I decided to give it another shot. Huge mistake. I ordered from a place that estimated 30-40 min delivery time. 30 minutes later and it now says my order is 45 minutes out from arriving to me. Not even going to bother with their customer service team again cuz it's a complete joke. Honestly, just use anyone besides them if you're hungry and looking to eat within the hour.

Delivery time windows are constantly changed/pushed back.My most recent order did NOT have the fish that I ordered.I ordered flounder but got whiting. Apparently this is OK with doordash because they refused to address the issue. Doordash is canceled in my house!

Besides got my order 50 minutes late, driver walked to me under heavy rain without any hot bag or coverage therefor my order got completely wet and he didn't even said nothing l was in shocked couldn't believe what happened. Anyhow no way to contact with customer service which is awful coz only way e-mail which takes forever and they don't actually care.so one word this company supposed to be shutdown coz delivering unsafe food coz l been having stomach issue after that order..

Whatever you do I wouldn't recommend door dash they're a horrible company to work for the customer service they provide are just there in my opinion to give pre-scripted answers without actually solving anything they're untrustworthy and look out for their own selfish interests instead of the individuals under their employ