Doordash

The people delivering to my house were rude and pretty Incompetent. They messed up and would not do anything about it. I tried to contact DoorDash which said I needed to contact the restaurant, well the restaurant is not the one that smashed my food, smoked in the car, making my food smells like an ashtray. Craig this trend of places that used to deliver now using door Dash needs to stop or there needs to be accountability.

I don't know how this company is still around. I placed an order for delivery and the driver texted me that my order was picked up before they arrived at the restaurant. I had to contact customer service to get my money back and reorder. I tried to order again, this time for pick up. When I arrived at the restaurant they told me they did not have an an order for me. I looked at the app and it was already picked up, by who no one knows. I contacted customer service and they did not refund my money but said they would get back to me in a day or 2. Do not waste your time or money on this place they don't know what they are doing and their seems to be a 50/50 shot as to whether or not you will get your order but you always get to pay.

I ordered doordash from a restaurant 2.5 miles away and according to Mapquest an 8 minute drive. My order arrived 34 minutes after it was picked up. I asked the driver why, he said he had a double order. He picked up my order from restaurant, then went to another restaurant to pick up another order, delivered the other order before mine. Long story short; French fries that have been sitting in a bag in someone's car for over 30 minutes suck. Did an online complaint and got an email apology but nothing else. I will not be using doordash in the future.

It used to be that whenever an order came incorrectly made, or the driver spilled things, or I waited and waited only to be cancelled on, that DD would compensate you in some way for the inconvenience and poor experience. Now they just end chats if you even ask. Cheap company that rakes in billions in revenue each year...

Ordered 9 items from 5 guys, only 7 showed up. Called Doordash customer service. This should be renamed customer no service. She could only bump my request for a refund to another department and the only way I would know if I would get a refund is that I would receive an email. No timeframe mentioned -- still waiting...

I've used doordash for over 5 years but recently I've had issues with every order. 1 out of 5 drivers/shoppers actually pay attention and follow instructions. I've had to request credits/refunds multiple times. Last refund request was because their system clitched & double my order. I called them about the refund & was told they just adjusted the charge. They sent me messages telling me I was getting a full refund. I closed my account with them.

I ordered a 4L box of wine from DoorDash and did not receive it! I called customer service and was told that the driver could not get a hold of me, which was a lie because I called and spoke to him to give him directions on where to park when he was almost at the hotel! DoorDash will not give me a complete refund, they are charging me a $25 restocking fee! So I'm getting credit for half my order that I didn't receive! I will be telling my family and friends to switch to Skip the Dishes or Uber Eats. Terrible customer service in a very competitive market! I guess they don't care about losing customers.

Worth a star for the company, not the driver. We placed an order and waited a while for it to arrive. Later received a text message from the driver saying it was delivered, picture included. But, what he actually did was, take a photo saying he dropped it off, but the front office cameras show he picked it up and left. Now his phone number is disconnected- Just an FYI- in case you run into this guy. Not cool. Keep the $5 tip, you must be pretty desperate to be doing this to people. The front office has a photo of you and your car, so they too know who to look out for... in case this happens again to someone else.

I was a first time customer and ordered Blaze pizza. Pizza arrived cold as hell and the pizzas had very little toppings. I contacted Door Dash who ridiculously only offered to refund me $8 when my order was 35 bucks. I deleted the app and will never use door dash again. Being a first time. Customer and they dealt with me horribly.
Door dash is a horrible app and they are crappy all the way around. Never use them again

The company need to make sure their workers are checking orders before being delivered. Got an incorrect order and was forced to wait three business days for a refund and could not have my order replaced due to the restaurant not accepting any more orders at that time. Just a huge inconvenience and your basically just told to take the refund or get a credit but it's like why get a credit when y'all can't even make sure the orders are correct before having them delivered.

How can a company allow an order to come in if they don't have anyone to pick it up. If no one is working they need to shut off ordering. I put in an order and after waiting 45 min I checked on my order to see if it left but nope restaurant still had it and order estimated pick up was 6pm I ordered at 12pm. So they were just going to let me food sit there for 6 hours and get cold. I had to go and pick up my own food. First and only time I will try this.