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How would you rate Domino's Pizza?
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Canada
1 review
0 helpful votes
Follow Cacophony g.
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You wouid think when you pick 4 meat type toppings, with one being extra pepperoni, they'd actually be on the fking pizza. Nope sparse bull$#*! and dry af. Additionally cheesy bread isnt worth buying anymore, dry garbage with little cheese.

Date of experience: March 21, 2025
India
1 review
0 helpful votes
Follow Arvind M.
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My order no *******/no 67 of 29-01-2025 was delivered to me at 7 pm 4pizzas&1garlic bread I was charged a whooping 2692Rsfor it.The quality of pizza was so poor only a big lump of Maida.I have raised the issue with their toll free no *******1234.I am have been only given a complaint no ******* but no reply fr Dominos so far.I want a full refund.ARVIND Moghe

Date of experience: January 29, 2025
Tennessee
1 review
0 helpful votes
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I've been a loyal customer for a very long time but for the past few months have been getting ripped off after ordering many times in line to get our emergency pizza never happens at all now. I finally got a email back saying I hadn't ordered online which is a lie bc my bank statement shows all my orders i feel like someone should contact me again but still nothing.

Date of experience: January 5, 2025
Pennsylvania
1 review
0 helpful votes
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It is literally hit or miss with every order. If I'm lucky to get a female crew they actually make a great pie. If it is an all guy crew I'm convinced half of them do it out of spite as they always grin at me eeriely when I pick up my order or the second half is just moronic. I cannot tell yet. Despite numerous complaints nothing really changes other than sheer luck. I order basic, pepperoni EXTRA sauce...when I get home...its nothing but cheese and bread if I lose the roulette wheel and the franchise owner isn't around. This is the absolue WORST store in Pittsurgh. RTE 51 and the old downtown store were reliable. I am forced to order from this $#*! show because of location and economics. And I hate myself for even spinning the wheel for this travesty of a pizza place. There are few legit actual food places these days. This is the last pizza place anyone should ever order from.

Date of experience: December 31, 2024
Maryland
1 review
0 helpful votes
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Boyfriend Threw Up!
October 11, 2024

Ordered a large with bacon. There was no bacon but perhaps ham? It wasn't cooked with the pizza, but piled on top of it - was awful. We live 5 minutes away. I followed the lost driver online for 35 minutes til he got here. We were both starving but only ate two pieces. Boyfriend threw up :/

Date of experience: October 11, 2024
Kansas
1 review
0 helpful votes
Follow jana g.
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The salad was on the verge of going bad! Our pizzas were soggy, not cooked thoroughly. This is the second time I was unhappy with the quality of my order! Jana Giles 1010 W. 3rd Pittsburg Ks. *******839

Date of experience: October 16, 2024
Armenia
31 reviews
5 helpful votes
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Domino's delivery service offers the convenience of enjoying pizza and other menu items from the comfort of your home. On the positive side, Domino's provides fast and reliable delivery, often delivering orders ahead of schedule. Additionally, their delivery tracking feature allows customers to monitor their orders' progress in real-time. However, there are areas for improvement. The quality of the food upon delivery can be inconsistent, with some orders arriving cold or not meeting the same standards as in-store purchases. Furthermore, customer service responsiveness can vary, with some representatives providing helpful assistance while others offer less-than-satisfactory support. Overall, while Domino's offers convenience, enhancements in food quality and customer service would further enhance the delivery experience.

Date of experience: April 30, 2024
Oregon
1 review
0 helpful votes
Follow Janylin H.
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I paid $12.00 for a SMALL pepperoni pizza. I got home and discovered that it had burned crust and burned pepperoni. Never again will I get a dominos pizza.

Date of experience: December 16, 2024
Kentucky
1 review
0 helpful votes
Follow Mike D.
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The people of New York have nothing to worry about, Dominos won't be taking any of your business. Worst pizza I ever tried to eat, half a piece was all could choke down. They need to go back to old recipe of 30 years ago when their pizza was actually good

Date of experience: May 19, 2024
Texas
1 review
0 helpful votes
Follow Abby S.
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The driver that brought me my food was not able to walk straight and was walking on my lawn, and when he was leaving he drove on my lawn. And when i was given my food, i got a soda that was already opened and there was a sip taken from it.

Date of experience: August 25, 2024
North Carolina
1 review
0 helpful votes
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Snarky Delivery person
March 29, 2024

The man who delivered my pizza. He was so snarky, and was poised to write in my tip because it wasn't in the receipt. So pushy and unfriendly.
He left me confused and insulted. I'll never order from them again. I don't want some stranger making me feel bad.

Date of experience: March 29, 2024
Illinois
1 review
0 helpful votes
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Horrible delivery
October 31, 2024

On 10/31/2024 I placed an order with my local dominos at 1030am. App stated my deliver atound 11am. At 1125am I called the store as my order was not dellivered yet. Totally unacceptable. I was told driver had deliveries before mine. By the time the driver was near me my lunch hour was over. Would have cost me $30.00 for pasta and that's without tip for lousy service. I will not waste my time again ordering from this dominos.

Date of experience: October 31, 2024
Arizona
3 reviews
6 helpful votes
Follow River L.
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Thin crust hand tossed+ light meat
October 2, 2022

I ordered medium hand tossed 2 topping pizza, Philly Steak, light onions. Heather prepared me this nonsense. Crust is almost thin crust, have slices with no meat at all. Heather 3202 E. Indian School Rd. Phoenix Arizona

Date of experience: October 2, 2022
New Mexico
1 review
1 helpful vote
Follow David L.
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Called in for carry out and got an estimated time to pick up. Arrived 5 minutes early. Pizza was already done. Both of them. Took home and dug in about 15 min later. Luke warm. Dry. Not fresh tasting. Would have been better off going to grocery store across street and buying a boxed take and bake and saved more than half the cost. My wife felt the same about hers.

Date of experience: November 21, 2020
California
1 review
0 helpful votes
Follow Hipolito V.
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Tasteless
March 27, 2023

I got a Domino's pizza and it was tasteless very poor quality, little Caesar's has more toppings for less price.
Will not buy again. Because the system requires it I give one start but don't count with it; I'm giving you 5 black starts.

Date of experience: March 27, 2023
Nevada
1 review
2 helpful votes
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I've been a customer with Domino's for about 5 years now, since they started to put some effort into their pizzas I decided to give them a chance.
However my recent interactions with Domino's have convinced me they are on the downward slide, and I'm not sure they can fix it.
Poor management, poor problem solving, poor ordering app.
They advertise they want to hear if they made a mistake and we'll take care of it immediately, however this is not the case as they've now reached the point of trying to blame any problem on you, and play stupid on the things they do wrong.
I cannot and will not be a party to helping a company with no regard for their customers experience, save your money try straw hat or one of the little local places, Domino's has gotten too big and no longer cares about you.

Date of experience: June 21, 2020
New York
1 review
1 helpful vote
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Needs to close or cook fired
March 16, 2023

188-07 Union Turnpike Fresh Meadows.This is by far the worst pizza I've ever $#*!ing had. Six pieces of dry, cold, no extra cheese like I ordered... And for $41.90? Out of your goddamn mind. Be lucky if I ever order Domino's again with this kind of bull$#*!... I would have to be high as hell. If I could get my money back on this I definitely would let me tell you.

+2
Date of experience: March 16, 2023
Georgia
2 reviews
1 helpful vote
Follow Stephanie S.
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I ordered online at 6 pm the program stated it would take up to 72 minutes for delivery at 9:15 that night finally got delivery it was half cooked the cheese barely melted the crust was so doughy it pulled out like the cheese was supposed to. I was on hold for almost 45 minutes they never answered I tried calling the next day same problem. I called corporate and filed a complaint they said the local owner should be in touch soon still waiting on that it's been 7 days corporate was nice but old like my money back so I'll tell you this be wary be very wary buy at your own risk!

Date of experience: September 3, 2021
Canada
1 review
0 helpful votes
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Very disappointing
October 1, 2023

Will likely never order from Domino's again for a few reasons. While the pizza came quickly the pizza was only Luke warm and did not have enough cheese. As well the delivery man was rude when I gave him a more than adequate tip. Not a happy customer

Date of experience: October 1, 2023
Florida
1 review
3 helpful votes
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Went to pick up my pizzas and was told I have to wait an additional 45 minutes. When asked why do I have to wait for so long after my pick up time was repeated screamed at to get out by staff. They don't like interracial couples here. Was refunded before asking for a refund and was followed outside by staff members who were threatening to f*ck us up in their words and to bounce. Staff are extremely ghetto.

+4
Date of experience: September 1, 2022

Overview

Domino's Pizza has a rating of 1.5 stars from 424 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Domino's Pizza most frequently mention customer service, thin crust and delivery driver. Domino's Pizza ranks 168th among Food Delivery sites.

service
168
value
155
shipping
94
returns
86
quality
147
+123