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How would you rate Domino's Pizza?
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Indiana
3 reviews
2 helpful votes
Follow Ron E.
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Wheres the MEAT!
February 21, 2022

This one by my house, on Ash and US 20, seems to be a no go! Since they were new a year or so ago I got a 20% off my order. That still was over 25.00 for 2 sandwiches and bread sticks, else it would have been like 32.00 for the bill. If you dont want more meat then the thickness of a slice a lunch meat, you'll love it. I did NOT!

Date of experience: February 21, 2022
Nebraska
2 reviews
0 helpful votes
Follow Marijane J.
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Have taken advantage of their ongoing special, "any 2 or more for $5.99 each". I have tried various things and concluded that no matter what i order it will look overcooked and taste bland. The delivery people have always been very nice but the "cooks" need to learn when something is done and when something looks burnt. I guess i will switch to another pizza restaurant but they are getting harder to choose since a few of them have boycotts. Never tried the insurance report but if i get another sandwich or stuffed cheese bread or pizza that tasted bad... what is the use? Interesting how i never seem to get a receipt for my purchase. Do you suppose delivery people can tell when an order doesn't measure up to standards?

Date of experience: November 20, 2019
North Carolina
2 reviews
4 helpful votes
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Once again Domino's is at the forefront of failure. I found a Facebook page that has this exact problems stretching back to 2012. The web page won't accept the gift cards for payment. It claims it doesn't recognize them and their only help feature shows you where to find the number. One would suspect that at some point they'd get a web sever team that could make sure that either the function worked or would provide something in the way of help instead of driving customer away.

Date of experience: July 16, 2020
Illinois
1 review
1 helpful vote
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Wortham road saucier Ms
September 27, 2023

This is the absolute worst store ever! Online ordering system never works or the phone. They just hang up on you instead of answering it. Then you get there to order and they are out of pan pizza!?!? Why did you even ask what kind of crust if you only have one? Finally get it home $39. Dollars later and my dog will not even eat it! Terrible not ever going back! Oh yeah and the lacy at the window hates her job too

Date of experience: September 27, 2023
Washington
1 review
0 helpful votes
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I remember when Domino's Pizza opened in Newport Oregon. We used to order from there for our lunch at work They used to give you a good product (pizza, pasta bowl, etc). I just received my delivery. It was pretty disappointing! Chicken Pharm sandwich was sauce and cheese with a tiny bit of chicken (hardly any), and the sausage marinara bowl was skimpy and dry. My last pizza was skimpy, but I thought well... everyone has an off day now and then. Overall Very disappointed with the food. Delivery was fast though. I won't be ordering from there anymore.

Date of experience: May 9, 2021
Mississippi
1 review
1 helpful vote
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Charged me full price
October 6, 2022

I ordered 2 medium pizzas including a one and 2 topping pizza and they charged me full price due to I didn't say coupon and wouldn't credit my card back. No where on the commercial does it mention coupon. Definitely will not order from a place that chooses to rip people off.

Date of experience: October 6, 2022
Texas
1 review
1 helpful vote
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Not what we ordered
June 10, 2022

We ordered a pizza with ham, but got pepperoni and green pepper on it. The other toppings were not distributed but piled up in the middle of the pizza. Burnt on one side. We tried to make a claim, all you can do is get next purchase 20% off. Who wants that?

Date of experience: June 10, 2022
New York
1 review
0 helpful votes
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The customer service at 1544 Broadway Brooklyn NY is lousy I stood in line for half an hour only to be told they were not taking orders and that I should go away and order online and come back to pickup the pizza. I asked to speak to a manager and ha just shunned his shoulders and shook his head. I would like someone to address this matter.
Thanks
Joe

Date of experience: March 15, 2017
Maryland
1 review
0 helpful votes
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Service
May 13, 2021

So I like dominoes pizza but u can't call for delivery at any shop near me cause they don't answer the phone to place order. Make u go in which I don't understand because they r delivery. Even if u want to speak to someone nope! When I go in there ain't no customers inside and workers look bored. And when u finally get order it's wrong. I wish there was a number I could call cause half their business should be made on deliveries alone. Pissed off. And for a food restaurant it's unbelievable.

Date of experience: May 13, 2021
Alabama
1 review
1 helpful vote
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Good and bad
September 1, 2023

Start with the bad, that's what everyone always wants to hear when you have both.
Bad, the pizza, which is Really unfortunate when that's the reason you call them. I ordered a veggie with hamburger and no olives. It came with no olives, but it did have spinach, cool, some crushed tomato, okay, a couple pieces of onion, so I can't say none, and that was it. I expected a little bell pepper, maybe some mushrooms, maybe a few more onions. Oh well.
The good. The crust. They have Coke, not Pepsi, the wing sauce. The wings themselves? Meh. Maybe they belong with the bad? The staff was really nice people.
So that's it. I'll go back to Pizza Hut. I tried this place. Done.

Date of experience: September 1, 2023
Florida
5 reviews
5 helpful votes
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Great pizza!
July 30, 2015

Still the best pizza after all these years! Online ordering is fast & easy and the thin crust pizza is the best because I don't like a lot of dough and the toppings can take center stage. They have such a wide selection it makes ordering just one pizza a challenge. If you're not in the mood for pizza, their sub sandwiches puts subway to shame. Their pasta bowls are to dies for. Their delivery is always 30 minutes or less and always arrives piping hot.

Date of experience: July 30, 2015
Texas
1 review
1 helpful vote
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Scam
June 16, 2022

The last two times I ordered Domino's pizza, I paid for extra items but when the pizzas were delivered, there were zero extra items and barely enough cheese to cover the pizza. Thought I would give them another chance... wrong choice, same thing happened. My daughter ordered one and picked up the pizza, got home and same story. Apparently, it's their way of saving money which in turn, is stealing from their customers. I will never ever buy or eat a Domino's pizza again. I
Encourage the public to stop eating Domino's pizza to stop them from customer theft.

Date of experience: June 16, 2022
Mississippi
1 review
0 helpful votes
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Pissed off
July 29, 2021

After ordering a pizza I watched on the tracker it should have been delivered at 10:12 instead she drove around the apartments next door and did not call... I made countless calls to the Dominos on Cowan Road was told I needed to come get my pizza and I would not be getting a discount. Finally over an hour later they show up with my pizza cold as $#*!. I could have at least brought me a cold Coke my damn Coke was hot. This is unacceptable.

Date of experience: July 29, 2021
Pennsylvania
1 review
0 helpful votes
Follow Stephen M.
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Our order arrived ice cold after a two hour delay. The driver did not speak english. I filed a report with customer care. The next day I received an email from them stating someone from the Warminster, PA store would call me with an apology and an offer. That was three weeks ago.

Date of experience: August 22, 2023
Florida
3 reviews
2 helpful votes
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The cookie brownies! Oh my gosh, if you've never had them you are missing out! Craving a delicious bite of chocolate goodness! Try the lava cakes! Both are great option and a family favorite. I never have an issued when I order from Domino's and the coupons they give you for the next go around are awesome as well.

Date of experience: August 11, 2018
Michigan
1 review
2 helpful votes
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Philly cheese steak sandwich sucks
September 1, 2022

You people need to learn how to make a sandwich it could be a good sandwich if it was made like the picture you guys are advertising just in this little review mine never looks or taste nothing like that sometimes it does

Date of experience: September 1, 2022
Pennsylvania
1 review
0 helpful votes
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Dominos Shenandoah
May 30, 2023

We have ordered many times easy online ordering fast delivery and notified on time when they would be delivering. Pick up was on time and friendly staff. Would recommend all on menu you can add or remove certain items like mushrooms etc. very hot delivered. Will be ordering again.<3

Date of experience: May 29, 2023
Washington
1 review
0 helpful votes
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…ordered the 2 for $6.99 ea yesterday (1/15/24). I hadn't ordered pizza in years, and was stunned by the overall lack of quality. I ordered the hand-rolled pie, got something akin to newspaper-thin crust, meager sauce, very little toppings, and non-existent flavor…compared to chain-pizza from years ago, it was a dramatic disappointment and a complete waste of money…never again; I guess you get what you pay for (maybe?)…

Date of experience: January 16, 2024
Czechia
2 reviews
6 helpful votes
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Stars: 3 from 5
August 14, 2019

My friend and I came to Domino's Pizza at the one at 163 Old Colony Ave on Friday, 12/7/2019 in the afternoon around 5 PM. We ordered pizza and pasta total cost usd 68,90.40 minutes after we were seated, our tepid food arrived. I had to ask for more water, and our server never returned to check on our meal, and we had to flag her down to get our check. Every table around us was seated and eating within 10 minutes. Very disappointed overall as we had been looking forward to this.

Date of experience: August 14, 2019
Ohio
1 review
3 helpful votes
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Terrible customer service
August 23, 2022

I ordered four times, the first time they didn't have any drivers, the second time my driver got into a car accident, and the third time they brought the wrong Pizza... I'm not even getting compensated.
"Terrible customer service"

Date of experience: August 23, 2022

Overview

Domino's Pizza has a rating of 1.6 stars from 424 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Domino's Pizza most frequently mention customer service, thin crust and delivery driver. Domino's Pizza ranks 169th among Food Delivery sites.

service
168
value
155
shipping
94
returns
87
quality
148
+123