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How would you rate Dollar Tree?
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California
1 review
10 helpful votes
Follow Judith T.
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I wasn't feeling well today. I asked Miriam for help with 2 cases of water. She pushed my cart and walked me over to it. Put the cases in my cart, pushed my cart to the check out, where she checked me out and put the water in the trunk of my car all with a very nice smile on her face. I've never encountered such a nice employee. Thank you Miriam. I appreciate you.

Date of experience: November 25, 2019
Michigan
1 review
11 helpful votes
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Something isn't right
November 16, 2019

I took my daughter to the dollar tree on ironwood and South Bend Avenue in South Bend Indiana. My daughter was told by the manager that they had a carbon dioxide issue and had to close early (a think a little after 6 P. M on 11/16/2019.). The part that I can't understand is, if that is the case, why would the manager allow a worker to go back inside if they had such a deadly situation? I don't think we will be going back.

Date of experience: November 16, 2019
Indiana
16 reviews
12 helpful votes
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To be honest I've only done in store shopping with Dollar Tree. I've never tried to look them up on line but I like browsing through & picking up this & that when I'm done I always gave a lot of this & that in my cart-makes me happy.

Date of experience: March 12, 2017
Arizona
1 review
0 helpful votes
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Terrible business
November 23, 2021

Order my products. I did not realize that they was charging me $19 to ship my order for $24. So I called and canceled my order and she told me that I would get an email within 24 hours showing that I canceled my order. I received the email the very next morning telling me that they shipped my order. So I called them again, this time she tells me a totally different story and tells me once you order something from dollar tree you cannot cancel it.

Date of experience: November 23, 2021
New York
21 reviews
77 helpful votes
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I love Dollar Tree
January 18, 2017

I love Dollar Tree because it is great prices on many things. This is a good store to shop at if you are on a tight budget or if you are a retiredad. I like some of the stuff this place sells. This store sells a lot of off brand food products.

Date of experience: January 18, 2017
Florida
1 review
0 helpful votes
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Want to know the most pleasant place to shop in my neighborhood? It's the local Dollar Tree on Philips Hwy in JacksonvilleFL.! The employees are all helpful and friendly...despite the low wages they are paid. The customers are cordial. During COVID, one of us would hold the door for others to avoid spreading germs on the door handle. Dollar Tree does not assume I'm a thief. I carry my own shopping bag, and they've never embarrassed me by taking my items out of the bag like I'm trying to steal something. Wish I could say the same for Walmart. Nope. The Thrift Shop. Nope. Family Dollar. Nope. Love my local Dollar Tree! I'm greeted every time I shop there with a happy, "Welcome to Dollar Tree!"

Date of experience: February 18, 2023
Florida
1 review
0 helpful votes
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Bought spa naturals 6oz moisturizing cream and when I compared to last one I had it was smaller even though it stated it was still 6oz. NO WAY the small jar was still 6oz. Sent pics to show the huge size difference.

Date of experience: June 23, 2022
Virginia
1 review
0 helpful votes
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On 2/5/23 12:45pm. I was shopping at 476 dollar tree. I waited in line for 30 minutes. There were two cashiers Kelly R. And Erica both were female associates.The cashiers were scanning item every two minutes that is ridiculous. The manager that was in charge. Was Kathie. The company need to pick up the units per minutes. When ringing a customer up and getting the customer in and out of the store faster. And improve customer service. And Keep me as a customer.

Date of experience: February 5, 2023
Pakistan
4 reviews
13 helpful votes
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“ I used to get annoyed that a nail file was 3.00 when I felt it should have been cheeper. I then found dollar tree and was impressed by the prices. I always stop in to dollar tree for my candy and nic knacks. With prices being...

Date of experience: November 21, 2014
Arizona
1 review
1 helpful vote
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I dont know any bussiness that raise their prices that much. For sometime they have cut down on their packaging, like cookies, peanuts etc. They could have raised their prices 5 orv10 cents but 25 is crazy. I won't be shopping here any longer.

Date of experience: April 10, 2022
Michigan
7 reviews
32 helpful votes
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Decent prices!
June 4, 2015

Everything in the store is a dollar! Who wouldn't. Be happy about that? Even hard cover books! Of coarse only products that are allowing there products price to be downsized is there but its pretty decent products. Kudos!

Date of experience: June 4, 2015
California
22 reviews
43 helpful votes
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Most the things is cheap
February 22, 2016

The prices are not all cheap there juices are higher then Walmart or Winco you need to know your prices and the product are cheap in quality you have to close up the items you want and the amount of ounces in liquids because some of them are overpriced

Date of experience: February 22, 2016
New York
2 reviews
1 helpful vote
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Me and my husband are trying to start a family so i recently bought some at home pregnancy tests and ovulation predictor kits at dollar tree and the best thing about them is they are over 99% accurate they said on the box im going to use them when i start my clomid 100mgs and hopefully ill get preggo ;)

Date of experience: March 15, 2016
Michigan
4 reviews
16 helpful votes
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Excellent
April 18, 2016

I have a big family 4 sons ages 22,18, and twin 11 year olds. Even though some of my boys live on there on. They always stop by mom and dads to eat and boy can they eat. When my oldest ones were younger and still at home. We always needed things and ran out of items quickly. I would and still do shop at meijers and krogers but i found i could get some items at dollar tree cheaper and just as good. I would spend in one trip to krogers over 500.00 dollars and it seemed like within 2 weeks all the items were gone. Between my husband my son's and my sons friends so i had to get wiser. And now i get items from dollar tree that save me alot of money. I am thankful that there are stores like dollar tree who sell good quality items and they help you save some money.

Date of experience: April 18, 2016
Canada
6 reviews
34 helpful votes
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Love them!
December 29, 2015

I made some candy sleighs last couple of years. They sell smarties etc at the 1.25. And some of the food is good i even got brushetta. Normal 4 plus bucks. For 1.25. Depends what they have in... some items they have a lot. Libbys baked beans. And scrapbooking stuff, pedigree chum. They are absolutely great. We have two in town. One bigger than the other. Gift boxes are nice. Cleaning products. Brand names. I am very impressed. Staff are nice as well

Date of experience: December 29, 2015
North Carolina
2 reviews
0 helpful votes
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I purchased on dollartree.com. 6 ceramic Bowl. I had was having them shipped to my home. When they arrive I had received six gold Chargers. Immediately called customer service they said that I could take them back to my local Dollar Tree and then would receive a refund. From dollartree.com. They refunded the price of the wrong items that they shipped but they did not refund my shipping charges. The shipping charges cost more than the items themselves. Spoke with the manager at Dollar Tree. Calm it was told that they do not do that. Suggested I called UPS. It wasn't UPS's fault I explained they delivered what Dollar Tree had Pat. It was Dollar Tree's fault that they had sent me the wrong item not my fault either but I'm out a shipping charge. This is just wrong Dollar Tree. It's your fault that you did not ship me there correct item

Date of experience: June 15, 2022
Illinois
1 review
13 helpful votes
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Covid19
May 16, 2020

I just left the Collinsville, IL (Collinsville Crossing) Dollar Tree after placing an order. I was at checkout and a group of ladies and children got in line with no masks on and were not social distancing at all. I hesitated to ask the lady to step back because I didn't want to offend her. Finally, I needed to pay and I couldn't because the lady was standing that close to me. I politely asked her if she could step back a little and her group started yelling at me. I should not have had to deal with this situation as the employee standing right there should have enforced the Covid19 safety guidelines. Not happy with that location at all!

Date of experience: May 16, 2020
Florida
1 review
0 helpful votes
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SELWYN is a cashier at Dollar Tree Ives Dairy, N Miami. He's is always gentle, with better predisposition and good manners. Always trying to make customers smile! ONE OF A KIND! Hope they take good care of him!

Date of experience: April 11, 2023
Pennsylvania
1 review
0 helpful votes
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Product never received
February 26, 2022

I'm going through it with these guys n it's ridiculous! I ordered 3x from here n twice my order was missing the 6 rolls of deco mesh. I contacted dollar tree n was told that the item was out of stock n was canceled but my money was never refunded! They want me to contact UPS n file a claim in order to even get a refund but UPS has nothing to do with this! A Dollar Tree representative told me themselves the item was out of stock n the order was canceled, sooo why must I contact UPS in order to be refunded!? This is ridiculous! Just refund my money or send me what I ordered!

Date of experience: February 26, 2022
Missouri
6 reviews
13 helpful votes
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DOLLAR TREE ON S. GLENSTONE, SPRINGFIELD MO. I used to be a frequent customer for this store for their closeness to my favorite walmart neighborhood until Michelle came as manager. She's a terrible one. She doesn't train her personnel at all. Most of them have been kind, though. But the racist ones were never corrected under her supervision even when I complained about one previously. I was done with the second one. A disrespectful slouchy looking boy. He was greeting everyone except people of color. I let Michele know about this issue and he was still even more disgusting while we were checking out. So I said to myself, what an idiot, and the big boy decided not to serve me. Michele came to his rescue and preferred to lose a loyal customer than doing her job right. Dollar tree change manager here because SPRINGFIELD is becoming more diverse and if you don't train your people, you're going to keep losing business.

Date of experience: March 1, 2022

Overview

Dollar Tree has a rating of 2.1 stars from 376 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Dollar Tree most frequently mention customer service, long line and store manager. Dollar Tree ranks 662nd among Discount Shopping sites.

service
96
value
86
shipping
43
returns
49
quality
78
+41