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How would you rate Dollar Tree?
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Texas
5 reviews
9 helpful votes
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Best dollar store
January 25, 2017

I love shopping at Dollar Tree because they have a little bit of everything. Something's obviously are cheaply made but so much more of it is equal to what you would find like at Walmart or Kmart but for just a dollar

Date of experience: January 25, 2017
Tennessee
8 reviews
36 helpful votes
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Out of stock
May 13, 2015

I LOVE shopping online or visiting dollar tree stores. I just don't like it when they're always out of stock. I also want to say buying in Bulk offer online is good but they need to have More items available for at least 6 quantity, as supposed to you having to buy at least 12 items as the minimum.

Date of experience: May 13, 2015
North Carolina
10 reviews
28 helpful votes
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This is a real dollar store! Everything is it dollar it's great hey! Until year ago I never looked at the price of anything that costs less than $100. Now that I've retired I look at the price of everything and at least 70% of the merchandise in dollar tree is an absolute great buy. They have one dollar steaks, Easter baskets, can openers battery pack etc. etc. I always start my search for the disposable items of life here, you should also..

Date of experience: March 22, 2018
Texas
4 reviews
0 helpful votes
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Love that everything is a dollar. I shop here frequently. Best place to get arts and crafts at a good price. And with 4 kids who are constantly doing school projects it's a great place to go for all their needs.

Date of experience: July 15, 2017
Kansas
1 review
2 helpful votes
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Sad
May 11, 2017

I was very sad to enter the Manhattan, KS store to hear an employee complaining about her work with a four letter word every few words. The store floor was dirty, shelves were empty on many aisles, and bathroom had very little toilet paper and trash cans were overflowing. If I could have gotten my items elsewhere, I would have gone there. And because of empty shelves I bought less items.

Date of experience: May 11, 2017
North Carolina
1 review
1 helpful vote
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Get the receipt!
February 4, 2022

Evidently Dollar Tree is saving paper by asking customers if they want a receipt. I can appreciate this and said no but when I returned an item the next day I got an earful over not having the receipt! If store policy is to honor returns only with receipt, please don't set me up for failure--just print the receipt and send it home with me.

Date of experience: February 4, 2022
Indiana
6 reviews
25 helpful votes
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Okay, so for real...
September 15, 2014

Okay, so for real... who doesn't like Dollar Tree?!
Dollar Tree has totally cute home decorations, dishes, towels, and more!
But today I am going to be focusing on the cosmetics at Dollar Tree.
Dollar Tree's make-up products are usually from Elf or Wet and Wild.
The mascara is so-so, but not very impressive.
The eye shadow is usually pretty good, but not very pigmented.
The best cosmetics at Dollar Tree are for sure the lip products!
Whether you are looking for a lip gloss, lip stick, etc, you can find one to your liking!
A con: The Foundation. The foundation is no good, and has no coverage whatsoever.
But on a side note, they have a great variety of nail polishes!
Over all I am giving this company 4 stars!

Date of experience: September 15, 2014
Pennsylvania
1 review
0 helpful votes
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I was in the dollar tree the other day, and was greeted by Gary, one of the cashiers! I had remembered him, because he was consistently kind, informative, smart, and went out of his way to make the customers feel appreciated. And then I saw the manager, Ken interacting with his employees. He treated them with such regard. It was awesome! He also jumps right in and does whatever needs to be done along with all of his team! I heard him speaking to one of his employees, and he was so kind and respectful, which is a rarity. No wonder why this store is the best dollar tree ever! It is because of people like Ken who truly care about their employees and makes sure everything is stocked and clean. I would encourage anybody who wants a great shopping experience, to stop by this dollar tree on Washington Pike in Bridgeville They will be so glad they did!

Date of experience: April 5, 2023
California
8 reviews
23 helpful votes
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I save an amazing amount of $$ by shopping here - especially for items like pens, pencils, office supplies; cleaning supplies; greeting cards; and stickers. I love finding new items here when I need them. Other basics like duck tape; facial wipes (I use them daily!); dental supplies; bath soap - they carry great (many times name brands) and I save lots of money. I truly appreciate this store!

Date of experience: April 6, 2015
Kansas
1 review
0 helpful votes
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I shop at Dollar Tree often, so I thought I would have no trouble returning dog biscuits that were stale. The clerk said she could accept merchandise that had been opened. How would we know they were bad if we had not opened them for use? She reluctantly gave me credit. I purchased one item equal to the credit I received and left. I proceeded to go to family dollar where I was able to purchase all the fresh QUALITY food items my pet requires. The clerk was rude and acted like she was doing me a favor for giving me credit for unacceptable pet food. I will never shop at Dollar Tree again. No stars.

Date of experience: September 6, 2022
Utah
1 review
0 helpful votes
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35th so. 35th w. Store
September 22, 2022

The Manager of that store should be demoted. They had 1 line open for 10 people, a man went and asked the Manager if she would open another lane she told him NO. What kind of Manager doe's that, we'll 4 of use dropped our stuff right there and left. Not cool

Date of experience: September 22, 2022
Illinois
13 reviews
19 helpful votes
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I love this option because corporate randomly ships items to different stores. If there is something you need that your store doesn't have, you can order it online. The other great thing is ordering in quantities is easiest online. You are assured the amount of the item you need. Great for parties, weddings, etc.

Date of experience: April 7, 2017
Missouri
1 review
2 helpful votes
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The Dollar Tree ******* is the nastiest store I ever been in! The manager is rude and racist! The assistant manager at night was the only one I seen clean shelves, mop and keep the rear rooms cleans, she works by herself and she has excellent customer service but they ran her away! Now the store is nasty freezer was not working and I heard they had bed bugs in the back! Stop getting rid of quality workers who care about how the store looks and the customers

Date of experience: December 8, 2021
Oregon
6 reviews
7 helpful votes
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The dollar tree is my store. Love it. I can always find what I need for myself and my Church. I save a lot of money there. Some of the same things in other stores cost twice as much. Thank you Dollar Tree. Cornelia Calhoun

Date of experience: March 1, 2016
Pennsylvania
1 review
5 helpful votes
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Investor greed
January 22, 2022

I was an over 30 year customer. Due to the greed of the investors I am no longer going to frequent the brand store. I spent over fifty dollars a month. I'm sure there's hundreds of customers like myself. Now the investors will have that much less. Something is better than nothing. Another dollar less another day. How is raising the price an investors benefit. X amount of dollars less from me.

Date of experience: January 22, 2022
Georgia
5 reviews
1 helpful vote
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I wish I'd been shopping here sooner. I just discovered how many things I can get at DT: lotion, sensitive toothpaste, hair accessories, Jennifer's Garden vegetable rolls, veggie burgers, cold medicine, decorations, laundry detergent... it's great!

Date of experience: December 23, 2016
New York
1 review
4 helpful votes
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Went to dollar tree at Jerusalem Ave Hicksville NY. And surprise! Everything was $1.25 +tax. So they don't stand for their name anymore. There are things definitely not worth $1.25 + tax. I haven't confirmed but I'm thinking this is going to be at every store. Since it's a chain. Very disappointing :'(

Date of experience: December 16, 2021
New York
51 reviews
33 helpful votes
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Dollar Tree of Money
February 24, 2024

For a $1.25 (plus sales tax) you get what you want. Decent new stuff in packaging that is more of a puzzle then filling up a Dollar Tree basket.
Bring your own sturdy bag, cuz their bags are useless.

Date of experience: February 23, 2024
Louisiana
4 reviews
12 helpful votes
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Management& employees treat pple terribly in baton rouge, rude to customers, vagrants always hanging out at doors, always dirty inside, cashiers clueless & rude, like a ghetto experience of hostility, do not feel safe ir welcome at these stores

Date of experience: December 25, 2016
North Carolina
2 reviews
3 helpful votes
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More Pros than Cons
August 16, 2021

Cons: they are often understaffed and the line for the register can get really backed up. Often, there are boxes left in the aisles, creating a tripping hazard.

Pros: generally friendly service. You can find some really great and unique items. You can walk out with a huge bag stuffed full of merchandise for little money.

Date of experience: August 14, 2021

Overview

Dollar Tree has a rating of 2.1 stars from 377 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Dollar Tree most frequently mention customer service, long line and store manager. Dollar Tree ranks 662nd among Discount Shopping sites.

service
97
value
87
shipping
44
returns
50
quality
79
+41