Dog Pawty

Paid for this and yet never got this order wasn't very happy they said they would resend it And never did wose place to buy from never getting anything from them again don't buy anything from them

I was $#*!ered into an ad on Facebook that said they were giving away free dog seatbelts. After visiting the site and placing my "free" order I found out I had to pay shipping. Ok fine so I sent money through pay pal. After 5 months of not receiving my item and several emails to their "contact us". I opened a pay pal complaint. Once pay pal got involved I promptly received their excuse email of how my order fell through a crack. They offered me a refund or some free gifts from their site and I responded saying I really just wanted my order I'd been waiting so long for. They agreed in the pay pal open case that they would send it out immediately. So pay pal closed the issue. Here I am 3 months from that and still nothing. Worst company ever. Disgusting customer service.

They can take your money quick but for customer service to get back with you good luck! They don't try to make it right either. Stay away from this company.

Bought a pair of earrings and waited 3 months and never received them. Email dogpawty team to notify them I hadn't received my earrings and was then told it got lost in shipping. They then offered me a credit to buy something else or to resend my order. I asked them to resend my order. They said they had. Another 3 months later I still hadn't received my order. I emailed them again and this time addressed me as just "customer" and that they would look into the matter. I emailed again and said I don't appreciate this customer service and they replied the manager would look into the matter in 24-48hrs. I have since researched their business for reviews and found out this is a scam business and so many people have experienced the same. They advertise a product for free and just pay shipping then the product never comes.
Guys name for customer service via email is Michael Murphy.
Email is: *******@dogpawty.com
Heartless human beings. Too lazy to work for their money. Instead the scam people for their hard earned money.

I ordered 6 necklaces 8n memory of my furbaby that passed in October 2018. Very good quality and very pretty. Her beauty shines and lives on. Thank you so much

I would give this company 0 stars if I could. I'm never one to leave negative reviews unless I've genuinely experienced terrible customer service. I ordered the pair of dog paw stub earrings that are always on the "sponsored" ad on Facebook. I submitted my order on Aug. 9,2018. There have been 11 emails exchanged for that one order, all of which I am asking when I'll receive the earrings that never arrived and Dog Pawty repeatedly promising they're "on the way." It has nothing to do with the fact that I paid $6.99. It matters that a company takes your money, and then never sends you the product, and completely stops responding to your emails. The last time they responded to me was on Dec. 12, and I've emailed them twice since - no response. Don't waste your money.

I ordered a "free" dog seatbelt with $9 shipping in January 2020. Yes, I know. I'm dumb and I fell for the scam. In April, I disputed the charges on PayPal and got a response saying the package was delayed because of high response but it was on the way. So I canceled the dispute. Mistake #2. Fool me twice.

So now it's September. I have emailed them once a week since August 2020. I got one response asking if I wanted the item or a refund. I said refund. They said someone would contact me in 24-48 hours. That was 2 weeks ago. I'm still out my $9, and received nothing but headache from this terrible company.

I got my "free with shipping" necklace which I ordered Oct 5 2017, on Jan 4 2018 from a Facebook post.
It was exactly as depicted in the picture.
I don't have any expectations other than I hoped to get it and my info hasn't been sold to Russia. It came direct from China as I figured and had to go thru customs and tariff offices. So what the heck do folks expect? If you want quick use Amazon. If you want next to free and hope for the best try them out.

Ordered a dog harness for our Westie, size small. Queried after 6 weeks as to shipping delays or details.
Prompt reply stating they would look into the matter. Appears the shipment was lost somewhere in China.
Requested a refund. Prompt reply stating a manager would contact us within 48 hours.
2 weeks later have sent a second request for a refund and still have not heard from them.
Poor customer service and support.
Would not recommend dealing with this website.

Big 0 review. Dog pawty is a scam. They lure you in with free promo jewelry. Ordered LED collar. Finally received after a month.
Also repeatedly requested refund during wait. Very obvious collar is cheap, doesn't light up, or fit my dog. Still asking for refund. Have search, & searched for an address to RETURN collar. This online site jabber is a big RIP-OFF.

I ordered a pair of paw earrings and a bracelet paid over $27. What I got was plastic and cheap metal. I also ordered 2 t-shirts one was iron on not screened the was a full size smaller than marked. DO NOT ORDER FROM THEM! They also tricked one my orders to add an item I did not want. First they said they'd refund the amount but didn't. I am still waiting over 2 weeks. I complained so they gave me an additional refund. I will probably never see them. They never answer their phone or return calls. This place is a scam!

Im still waiting for my collar after 90 days. Spoke with two customer representatives which are clearly robots. I have now asked for a refund of the shipping charges and keep getting the run around! Avoid this company its a scam. I have contacted the BBB of New Mexico where they are located and I recommend everyone who was cheated by dog pawty do the same! By the way I was forced to give a 1 rating but that is too high!

Was not sure about ordering the "free" necklace but thought I would since pay shipping only. It took several weeks as comes from overseas but worth the wait. Ordered another one & it got delayed but the company was very good at updating me. Glad I ordered these as good memory keepsakes of my 2 dogs i recently lost. I will order again but just allow plenty of time for receiving it.

Stay Away from this Company!
I ordered stuff over 2.5 months ago and never received it. 5 emails and a week later, I keep asking for a refund and they completely avoid my request and start offering me random deals/the same product. I have asked numerous times for a phone number to speak to someone directly, and naturally, they avoid that request too. It is bizarre. Either they cannot read or I am talking to a robot!
Buyers Beware!

I never received the item I ordered, and I never received a refund. Their customer service is HORRIBLE, I have been emailing back and forth with them for 7 months now. Save yourself the headache and do not buy from them

I never ever ever received what I ordered from them and am convinced they just stole my credit card information. If it seems to good to be true it is. I tried contacting customer service and they just kept promising my order would come... I waited months. Now I'm reporting this awful company to the BBB. Protect yourself and NEVER ORDER FROM DOG PAWTY!

Order took 37 days to arrive, product was cheaply made and arrived broken. I've been trying to get a refund on the "shipping" I paid and so far just robot replies repeatedly asking for an order # and email address - which I supplied! DO NOT ORDER FROM DOG PAWTY, THEY ARE A SCAM!

Dog pawty made an incredible offer of free doggy seatbelts for, just paying a small shipping fee.
( because they care about our pets safety)
I took advantage of this offer and, I am thrilled with the seatbelts! They are so easy to use!
Now I have peace of mind when, I have my two fur babies in the car with me. I know they're safe.
Thank you dog pawty.

Ordered a light up collar and it came and was defective. Sent emails for 6 months and their customer service is absolutely horrible. Their place is a rip off. They refuse to replace it and keep your money. Don't buy from there.

Hate to even leave the 1 star, but have to to leave a review. This company is terrible, esp their customer service! I ordered a pair of earrings thru a special they had. Never received them. Emailed. Got the responses it would take 40 to 50 days for promo item, then after the 50 days, please wait another 10 days, then give them another week, then a couple more. Finally, when they could put me off no longer, they asked me to verify my address. They then declared I had left the house # off of my address on my order, so, too bad, sucks for u, but all ur fault, basically. And oh, here's a 20% coupon for your next order. That at least, made me laugh. AS IF I will ever order from them again! Anyway, I responded that even if I did leave off house #, wouldn't matter ( but I didn't leave off because I use autofill on all online orders) as we are only house on that street anyway. I'd get it regardless of # on it or not. Surprisingly, they would not respond to that email. Hmmm?! And will not respond at all now. Come to find out on other reviews I've since read they tend to do this to people. BUYER BEWARE! I can't state they are a fraud, a scam, but I sure feel scammed!

I ordered the earring give away from Facebook. The item was free but I still had to pay 6.99 for shipping. 50 days had gone by, which I will say is 10 days past their supposed max shipping time expectancy. Like other purchasers, I had the same experience of never receiving my item. I also sent an abundance of emails and received a response only about 30% of the time. I first told them I never received my item and they told me that they would try to ship it out again or I could choose store credit. I replied back demanding a refund because I thought it was a scam. No response for my first refund request. I sent another email again demanding a refund yet again, and this time I received a prompt response. The company refunded my money and actually reshipped me the item for free after about 2 months. I thoroughly believe that if I hadn't been a pain in their butt, I would have never received my item or my refund. They will scam you if you don't persist.

Does not stay on and does not light up what a scam. Does not light up at all and the sizes are crazy

From my experience this appears to be a scam. I placed an order, was told it would be several weeks for delivery. I waited several weeks, have attempted to get an update, no reply; have filled out their online 'ticket' request only to be redirected to web pages that don't work. I'm going to address with my credit card company, but I suspect that since it's been so long I'm just out the money. I would not recommend purchasing from this company. Oh, and they don't offer cancellations. Big. Red. Flag!