I placed an order on December 6,2018. It's now January 25,2019 and still no item. They try to blame the volume of orders they received on that item for the delay when in reality it's the cheap crap they make and ship from China that's the cause of the problem. I emailed customer service who asked me to wait one more week because he was certain I would have it by then. Yeah, ok. Waited and still nothing. I'm now waiting for my refund because this "company" is a joke. They should be upfront when you order and say if you need this item anytime before the next 3 months then don't order bc we get our crap from overseas and they take forever. I will take my business to a USA company where I can track it and know it's actually going to arrive in a reasonable amount of time.