Nikita H.

Bought a pair of earrings and waited 3 months and never received them. Email dogpawty team to notify them I hadn't received my earrings and was then told it got lost in shipping. They then offered me a credit to buy something else or to resend my order. I asked them to resend my order. They said they had. Another 3 months later I still hadn't received my order. I emailed them again and this time addressed me as just "customer" and that they would look into the matter. I emailed again and said I don't appreciate this customer service and they replied the manager would look into the matter in 24-48hrs. I have since researched their business for reviews and found out this is a scam business and so many people have experienced the same. They advertise a product for free and just pay shipping then the product never comes.
Guys name for customer service via email is Michael Murphy.
Email is: *******@dogpawty.com
Heartless human beings. Too lazy to work for their money. Instead the scam people for their hard earned money.