Nick K.

I ordered a jersey from here and while it shipped and arrived quite fast, they had sent me 3 sizes smaller than what I ordered. It turns out customer service is impossible to get ahold of and half of the website is non-functional... particularly the links for starting returns. The info is all there, they are very clear about how to return it, but none of the links are functional to start the return. Customer service constantly says that "We're available to help 24/7!... but not right now. Check back later!" I've been checking back multiple times a day for two weeks and it's literally never open. I even got desperate and attempted to contact them through Facebook, but still no response. I completely wasted 280 dollars on this website and it's non-existent customer service!

I ordered a small handful of paw earrings from this place. It said it would be up to 40 days to receive the order, so I waited. Nothing arrived. Contacted customer service and they apologized that somehow the order had never been processed or sent. They refused to refund me but promised to re-process the order, and that it would be 20 days for the new order to arrive. A month later, nothing. Again, they said somehow the order hadn't made it to processing, and refused to refund me. Wasted three months of my time and stole my money, they obviously never even intended to send the order in the first place. Total fraudsters. They deserve to be shut down.