DirecTVReviews 470

You get what you pay for with satellite service. Dish is a joke compared with DirecTV. DTV has the same negatives of all the cable/sat providers: 2 year contract, extra charge for HD, extra charge for using a DVR (beyond the cost of the DVR itself), prices go up a bit almost every year.

However, when compared to the alternatives, DTV provides a better customer experience. Almost every channel is HD -- which puts them ahead of Dish and Cable networks right there. Also, their least expensive channel package is actually fairly comprehensive (local channels, almost all of the basic cable channels) and offers far more channels (and more channels you may actually watch) than the lowest-priced packages from Dish or any Cable company. So you have to look at DirecTV's higher prices with that in mind. You get a lot more. And their promotional deals for new customers are not nearly as deceptive as Dish's.

Also, once you have been a customer for awhile they will give you freebies to let you feel as if they appreciate your loyalty. I like that they at least pretend to care about you, since this is a dying tradition in many businesses today (Amazon being one major exception).

Desde hace 3 meses llevo solicitando un servicio tecnico, el cual han venido, me han dejado esperando mas de 6 horas he hablado con supervisores como, Fredy Gomez, Natalia Redondo, Katerin Parra y Katerin Palma, los cuales me han tomado del pelo y no me han solucionado nada, QUIERO CANCELAR el servicio por la pesima atencion y tampoco ha sido posible, mi nombre es Hector Javier Nariño Alonso C. C *******, Bogota, Colombia, sera que por este medio si me solucionan?, reitero has sido mas de 30 llamdas y 7 visitas incumplidas en el sentido que NO ME DAN SOLUCION, mi correo es *******@hotmail.com, gracias es pero que por aca me den solucion

My mom had signed up for directv through one of their offers and after really crappy service where we live she decided to switch back to brighthouse and was told she had to pay a cancellation fee of $397 which she had paid $50 of it and sent in another $50 recently. Sometime between the time she had sent the second 50 dollar check in and today 4/9/2015 they took out the remaining $349 causing her to be overdrawn on her account. They will not refund her the $349 they took out so now she is broke because of their greed! AVOID directv at all costs!

I can't in good conscience recommend Directv to anyone. I used to pass out the little referral cards and praise them but no more. I used to watch those quirky little commercials about how cable companies are so noisy, a ripoff, etc. and nod my head in agreement. I used to think Directv was so clever, so awesome, so cutting edge, but not anymore. I have joined the ranks of financially battered consumers that Directv has wronged. During the 2 years I had their service, my bill fluctuated for no reason. I had an NFL ticket package automatically added on (sure to be the subject of another class action lawsuit), equipment fees I wasn't made aware of and I tolerated much double-talk. At the time, I just figured it had to be a mistake. Believe me I know now it wasn't a mistake. They constantly call your number starting at 8 a.m. to whenever at least 3 times a day when your bill is late or if they want to sell you something. If you figure out after doing the Pepsi Challenge that Directv is more expensive than cable: woe is you. To add insult to injury, Directv will wipe out your bank account if you don't get their equipment to them immediately. Because those crappy boxes are worth their weight in gold on paper to these corporate crooks, it doesn't matter if you fulfill your contract or not. They do this without authorization, will use the credit card(s) you paid your bill with (even your mother's, brother's, cousin's or any number they can get a hold of), and will run at least $400 in charges REPEATEDLY. When I say repeatedly, I mean repeatedly. Get ready for bank fees. They have no qualms about doing this. They don't care if it's social security, they'll still wipe you out. Seniors beware. Never mind that regardless of any bogus contract terms they allege you opt into, it's illegal and shouldn't be tolerated. A judge has ruled that yes, even Directv (who are ever so clever with their contract) can be sued in a class action. Use this info any way you like, but before you get to that point, please weigh the cost of watching your favorite show VS. letting this vulture into your living room and into your bank account (or into those of your loved ones).

With our move of 3miles, we decided to switch from Dish to DirecTV because of the NFL promo (3 games not network). We had much more service from Dish for what would be the same price. We thought we might save a little, but we aren't. We are charged for HD, but we have no local (major networks) HD. That was not disclosed. Their attitude is one of "tough $#*! - pay us the $420 and you can switch". Our business would never survive if we conducted ourselves in the same way. We will stay and pay for the 2 years and then switch as fast as we can. Funny how here in football fan country the services are talked about with strangers on the street and the NFL promo brought DirecTV a lot of disappointed cumtomers in our area. We have not had service interuption, thus the 2 stars vs 0 stars.

I have had Direct TV for many years. Direct TV is much more price effective than Comcast. They offer 150 channels in there basic package for less than Comcast. You can get 150 channels for $29.95 for 12 months, plus 3 premium movie channels. After the 12 month period the price for there basis package goes up to $59.95. This is still cheaper than Comcast. Comcast has a basic package that starts out costing more than Direct TV's offer from the beginning. Comcast only offers 60 channels of viewing. Since I installed for Comcast I should now. When I worked for them I never had them I still went with Direct TV. Sometimes you may loose the signal from a storm, It is not out for long. The same kind of power outages happen with Comcast. There digital cable is lousy. To everyone who has to purchase a provider make up your own mind. As for me I have already used both there is no comparison in my mind. To movie watchers everywhere I hope you get a chance to save money with a nice provider. I have heard other people say they don't care for satellite tv. I love it. www.directv.com