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Sharon M.

Contributor Level

Total Points
142

1 Review by Sharon

  • DirecTV

3/22/20

BEWARE of DirecTV or AT&T they are a total SCAM!
BEWARE of DirecTV or AT&T whoever they are they are a total SCAM! I was told several different things many different times on a 3-hour phone call with them. They tried to scam me after my order was placed and confirmed they told me I owed a total of $19.95 for installation fees for TV home phone and internet after my order was completely placed and I got a account number and a confirmation number he said he needed to go back and set up my Internet and home phone and said I had to pay a extra $100 to get those installed and that would be charged to my debit card Monday after the installation and I said ABSOLUTELY not! Cancel this whole order I'm not going to give my business to a company that is IMMEDIATELY trying to SCAM me. He then went on to tell me he could not cancel my order because the cancellation department is in quarantine but all of the other departments were up and running except for the cancellation department and they were going to charge my card the extra $100 without my consent. And after installation they had to charge my card another $257.08 for 6 months in advance services. This company is a total SCAM DO NOT GIVE THEM YOUR CREDIT CARD NUMBER! I then had to call and cancel my credit card to avoid all these illegal charges they were just going to help theirselves to with my account number. This was a horrible experience and they were going to wipe out my whole bank account without me even knowing so be very careful!

Sharon Has Earned 2 Votes

Sharon M.'s review of DirecTV earned 2 Very Helpful votes

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