Detroit Axle

This was supposed to be an 8 piece set of drag and steering link. When we called to complain, oh well.

I am very dissatisfy, will never buy anything from this compagny.I bought10 pcs FRont n rear rotors & ceramic brake pad … I was never asked for the vin number of my car now they told me I have a restocking fee of $62, THIS IS CALLED THEIF BECAUSE YOUR RESTOCKING FEE IS NOT CLEARLY WRITTEN.
My invoice # is *******
Do not bother to write unless you are ready to refund the back rotors which are going to be returned to you
Along with the brake and cleaning items

Please note that this company are OK with parts but keep in mind don't expect warranty! THEY SUCK! NEVER RESOLVE THE PROBLEM! AND THEY COME UP WITH BULL$#*!! I TRY TO STAY AWAY!

I was put on hold for over 30 minutes, to finally hang up?
Item no. **************
Order no. 30-*******-******* rack/pinion

I bought some STRUTs for my RAV4, they not only didn't weld the brake bracket on correctly they didn't torque down the spring to spec. Total garbage proving the saying, you get what you pay for!

I bought defective Front rotors for my car & they didn't want to refund me or give me a voucher. Very bad parts & bad customer service

I purchased a Rack and Pinion for my truck and installed it and found out it was defective. Called them and was instructed to send it back for either a replacement or credit. I told them the part was installed and i needed a replacement to remove and replace it to send it back. I was told I had to purchase another in order to get it and it would take a week to get it. I paid for it and asked to have it shipped 2 day and it was agreed. After not receiving it on the 3rd day, I called and they had no record of it being shipped although the part was charged from my account. I called and cancelled the replacement when told it was never shipped. I purchased another one from ANOTHER SELLER aan installed it and sent the defective one back. After 2 weeks, I received credit for the defective part, but still had not received the replacement credit. I asked for reimbursement for the double labor I had to pay due to the part being defective and installed twice. I was told "WE DONT DO THAT". Poor customer service for a defective part sold.

Sent The Wrong Parts, Hassle to deal with customer service, spent about 2 hours taking to customer service, sending pictures and finally a video to get them to help.

I was referred to them by a friend, I ordered parts on January 27,2024, it is going on Feb 2,2024 and, my parts haven't even been shipped yet, I've called and spoken with FedEx on the phone and they haven't even received my order, to ship it yet, website says they ship the next business day, that would have been the 29th, I'm freakin 3 hrs away from them, I could driven there and picked up my damn self by now, my vehicle is hanging on a mechanics lift waiting for the parts to arrive,,,, everytime I call Detroit I get excuses and the run around, they've already gotten my money, if I don't have my parts by next Monday, I'll Borrow someone's vehicle and go see them in person, definitely won't make this mistake again, I'll go buy used $#*! from the junk yard before I'll ever buy another thing from this damn place again,

Keep giving me excuses that my parts are coming from somewhere in Texas, even though FedEx tracking Website says that the sticker was made in Ferndale Michigan, I hate being lied to, especially when I've already paid my money and, not only am I being inconvenienced, it's also inconvenienced the mechanic who is working on my vehicle, I've called damn near every day this week asking for my parts, just ship the $#*! already.

I bought a 13 pc front suspension kit for my 2001 2500 Cummins, they only sent the 2 hubs and when we called customer service she said that the rest of the kit was laying in the warehouse, NOT TO MENTION, this truck is how I get to work everyday and I had scheduled to have it worked on that coming Sunday, the lady on the phone said it hasn't been shipped out yet and she would gaurentee it to me by Saturday afternoon and she would send a confirmation email we would get with in 24 hours, 24 hours go by, no email so I call again on Friday, to find out it's still sitting there and hasn't been shipped out, so at this point I know there's no way it's getting fixed on Sunday, she told me a supervisor would be in contact with us on Friday (Never happened) so I call back today on Saturday, she tells me she has no information on when or where my order is and what's going on with it and I needed to call back Monday morning to figure it out. I'm highly disappointed and HIGHLY DONT RECOMMEND ANYONE GIVING THEM BUISNESS, they are absolutely horrible in customer service and are extremely disrespectful.

Bought a 2003 chevy Silverado wheel bearing in January 2023 by February 2023 junk. They will not warranty it. Will not ever buy from them again.

You sent me a double order and charged me return shipping to RETURN YOUR MISTAKE. When I asked you to refund it you were suddenly silent. No wonder you have lousy reviews

Ordered hubs for Liberty, fast shipping, great quality, great price. Just ordered a hub for Tahoe. Will always order from them.

The outer Tie rods inner threading was shorter than the OE spec. Wheel alignment was never the same.

They sent me the wrong part, took almost a month to get part here. I cancelled the order, they sent anyway

Detroit Axle voids the warranty if you install their products yourself. With an out-of-the-box product failure rate of 25%, buy it at your own risk!