Detroit Axle

This company Detroit Axel is a scam after spending over $230 they are refunding $60 claiming they are used because one rotor was placed on the vehicle and then determined they were the wrong ones. They claim they can not resale them. They just got over on my son after working hard for his own money. Never buy from them or recommend to anyone.

Buyer beware! No problem taking your hard earned $ but only send box 1 of 2 while car tore apart over a week still waiting on box 2 of 2 and every single day told same thing by C. S... will ship today. No refund, no manager to speak with and could care less about inconvenience to customer waiting on car for transportation.

My order was last in NC when I contacted Detroit Axle asking for them correct the problem with FedEx. I was told they could not and it would be another two weeks to have the parts in stock. They made money on my lost items. Customer service was really bad!

I don't think i will ever patronize Detroit Axle again in the future. I bought 2 new axles/velocity joints from them. It took them almost two weeks to ship it to me and every time i called to enquire where my parts were i get "your parts are being tested.
While installing the one on the passenger side, i thought i saw sand between the folds of the axle boot next to the wheel hub. On further examination i discovered the boot was also worn and torn. I contacted them and it was all on me to drive to a Fedex store miles away to ship it back. They were uncaring, unapologetic, no financial recourse for my time and money lost and downright dishonest. Think twice before you give them your business. I give them a less than one star review.

Do not trust this company. There parts do not fit. Did there whole process threw there own app. Parts were conformed by there green check mark. Went to put the parts on and WOW didn't fit. Tried to get my money back but there policy AFTER 30 DAYS. A company that doesn't stand by there products. This is there fault when there own company confirmed it would fit. I'm a very busy person and I had a hard time to get time to do the job. The parts happened to be to small. Go figure stay away from this place shop else where before they say parts will fit.

Detroit Axle sells their items on ebay under that seller name. They falsely claimed that their items would be delivered free in 4 days, then when FedEx kept delaying the delivery, Detroit Axle claimed that they met their responsibility by shipping the item within four days of the purchase. Obviously, they don't understand the difference between delivery times and shipping times. After reading some of these reviews, I'm worried that slow shipping is going to be the least of my problems with this company.

From brakes disc and suspension parts for my Mazda 5 to brakes for my BMW and a wheel bearing for my Flex. I have made several repeat purchases. The best purchases have been the half shafts that are 1/3 cheaper than NAPA and have a 10 year warranty. The Mazda 5 kept warping disc from Napa. I upgraded to the drilled and slotted for less money and put an end to the warping problem from the OEM. I suggest read your descriptions closely because sometimes small misc parts may not be included. IE. Anti rattle clips for brake shoes. So far with about 10 purchase made, not a single issue.

I paid $170 for two CV axles and got my email saying the parts had shipped. More than a week later I tracked the Fedex number they provided and Fedex said the order had not yet shipped! I tried and eventually got through to customer service, they said they would refund me, which they did.

Ordered from eBay with some trepidation after reading some of the reviews. I experienced TOP NOTCH communication, speedy delivery, and parts that are of higher quality than what was already on the used car I purchased. I would not be afraid to work with Detroit Axle for any future purchases. I am beyond pleased!

I ordered low priced front and rear brake pads for my wife's Jeep Patriot from Detroit Axel. They leave lots of black dust on the rims. They are quiet though The passenger outter pad was defective with a small machine head screw casted into the ceramic pad material which left a score ring around the rotor. (see attached photo). After sending photos of the pad and damage, Detroit Axle sent a new set of pads, however would not compensate me for the score damage the defective pad caused on the rotor. They told me the rotor wasn't purchased by Detroit Axel. Would I shop there again? Probably not!

All items look to be very good quality, fit my vehicle, so tine will be the determining factor on quality. So far, I AM VERY PLEASED.

I purchased parts from this company several times, purchased wheel hubs, brake rotors and now control arms. I had some trouble with the brake rotors scoring they replaced them under warranty no problem except I had to pay $45 shipping and was not happy.
I purchased lower control arms for my Nissan Murano in May 2023, and was informed by my Nissan dealer in December 2023 that I needed new control arms because the bushings were all cracked. The companies return policy is total crap. I paid over $400 to have them installed and now I have to have a new set installed again and pay again.
The company offered a new set under warranty but would have to pay 45.00 for shipping
The company offered zero help as far as the labor cost. The supervisor tried to blame my driving
I would NOT RECOMMEND purchasing from them. The cost for their products are cheap but so is the quality

Bought 4 or 5 Detroit axle wheel bearing hubs for my Impala and my daughters. Everyone went bad by about 20,000 miles. They were installed and torqued to specs with a high quality Snap-On torque wrench. Warranty is a scam, charged you high shipping for replacement bearing whereas shipping was free originally so ended up costing almost the same as original price.

1st order was apparently my fault I send hubs back they say when there in route they will send the others well that don't happen 11/2 weeks go by till I get for the second time wrong parts. And they could care less their fault they want me to wait another week 1/2 for them to get these before shipping me the right ones it's bull suggestion from me ( don't do it call any other company don't do it 1 month later wheel still falling off)

They shipped my part from El Paso instead of the 8-mile location. My customer had to miss two radiation treatments. The customer rep. Told me he would push the order. It still came a week later. I'm done with Detroit Axle. Roger

Detroit Axle. Should change there name to China axle. The parts they send are truly junk. Wish I would have read the reviews. Will never ever order parts from these people again. Customer service is horrible. I was basically told take it or leave it when they sent tie rod ends that the bolt length was to short for my application. Was hung up on the first time. Was told they would give me 20 dollars the second time and keep the parts. Tells what they think of there own parts. Basically buyer beware there parts are like trying to get Quality tools from harbor freight. Hope this review helps someone not get taken by these people. Remember this is just my appinion. But read the reviews before ordering from this company!

These pads are sold as ceramic, but after one glance you can see that they are not. The dust and grime from the brake pads is the worst I've ever seen. After a couple of months I removed these new pads and replaced them with my old ones that were still in good shape. Why would anyone sell crap like this?

Save your money, run from these people. No stars would have been better.

In spite of the terrible reviews, negative feedback these people get and contrary to the warnings on all of the automotive forums I took a risk and ordered a rack and pinion system - big mistake. The system was badly packed and never worked properly, but that is not the real issue.

Although they have promised to refund my core charge many times over the past 10 months (I started requesting it right away after they received my old core) they have delayed sending anything to the point where they are currently saying that it is now too late to send me the core charge. I have many emails from the past 10 months saying that they would refund the money to my online account, then they were going to send me a check -- all a big stalling tactic -- "now it is too late to get a refund".

You might get very lucky but then again...

Inferior product and a dishonest company, don't be another sucker, do your homework.

First and last puchase with detroit axle! Wish i saw the reviews prior to the headache im dealing with. Both drums were warped out of the box and after two months of running around to various mechanics i reach out for a warranty claim to be charged $70 to send new parts! Now I have to pay my mechanics twice and my truck has been violently shaking since. No additional remedy offered by customer service the second set better not be warped or I will be contacting my credit card company to have this fraudulent company give me a refund! Not happy!