Cravetv.ca

I got the free trial and coudn't cancel it without emailing customer service. So I emailed them BEFORE the next month was charged and they still charged me for another month. When I challenged this, they stopped answering. I obviously didn't watch a thing on that service because they don't have one single good show without the extra subscriptions. Don't bother with that service and don't even try the free trial, it's bit worth it.

Their website is full of bugs, I got a membership a few days ago and watched the first episode of Game Of Thrones, not without difficulty, since their site was impossible to use.

And now, even almost a week later, its absolutely impossible for me to go and watch anything on there! Their site doesn't even work, all the videos have errors, the page is glitchy and keeps refreshing for no reason.

$#*! this website. I'm gonna unsubscribe right now and get my money back. DONT SUBSCRIBE.

I have an addiction to seeing the point of view of detective rustin cohle smash his way through the disregarded south... I wanted to watch it in full except that crave...even after subscribing...wont let me. I get the same screen every time prompting me to subscribe even though I just have. Wow...pathetic...good shows...bad service... severely disappointed in the ability of the service to ACTUALLY FUNCTION and let me watch my show after I have subscribed. Cheers

Canada Crave is trash! They will charge you over $20 a month for Very poor quality and unwatchable service! Stick to Netflix or Destiny Plus. Because they don't give a $#*! about you. Except your money. $#*! you Canada Crave!

I signed up for Crave and actually really enjoy the variety and content. Unfortunately, I spend part of the year in SE Asia for work. When I was away and tried watching it an error message stated I was outside of NA. When I contacted the call centre I was told it doesn't work outside of Canada. I asked the woman at the call centre where she was. It turns out she was in the same country as me! I guess it's ok for Bell to have a call centre in the Philippines, but not ok to service their paid customers there! BTW, my new Canadian Netflix account works fine there!

I cancelled my subscription before my free trial was over because of the terrible user interface and lack of development going into the app. You couldn't even fast forward, select an episode, pick up where you left off, rewind, etc. But they still charged me because I didn't cancel 48 hours before the trial was over... which was apparently their terms and wouldn't refund my money. So I got charged for another month $20+ and didn't watch anything, I made sure I cancelled fully. I just got hit with another payment today for $10, which is the price of just Crave without HBO. I had previously confirmed full cancellation of my subscription, why am I still getting charged? They are crooks trying to scam you out of money and hoping you won't notice. No surprise considering they are a part of Bell. AVOID.

The service was okay until it stopped working. The program just stopped loading and finally I cancelled the subscription. I would get billed even though I sent emails to right the sign in issue. I have had no problems with Neflix or Prime.

I signed up thinking more was included, only to find out you have to pay more for services... I cancelled within 5 minutes, only to find I will not be refunded. This is not good customer service. I will not ever use this service again. So in reality, bad customer services leads to further lost revenue. If I received a refund, I may have tried again in the future... now all hope for this is gone. Will not recommend or use the service.

Problems in point form:
-highest quality setting is 720p via the browser, unacceptable 1080p should be a minimum.
-Search function sucks, if you know you are looking for a title that is a documentary, you should be able to search only in documentaries
-There is no app for windows 10, unacceptable, if every other streaming service has it, so should crave
-price is too high. All I care about are the HBO shows, why can't I just buy access to those? It just makes this company seem greedy

All that being said, it's sad, because the content on Crave is amazing, but it is ruined by such a terrible service that makes it more convenient to just pirate what I am looking for.

I called on the may 6th with issue can't set up pay as you go card was on phone hour and half no resolve some to call me in day they din not still have not heard was given a number DSM-******* and ignored not Impressed with no response,

Horrible! Very glitchy, even though I have no issues with streaming on Netflix or youtube. Cost's a considerable amount more than netflix and now has a new feature of movies but to watch any of them it's an additional 9.99 a month or 99.90 bucks a year. For a few movies and some additional shows it doubles your subscription price. If it crashes (which it does a lot) if you were watching an episode it wont play from the one you were currently watching, but the one you started with when you started watching the show. Then there is no way to skip to the next episode like Netflix has with the skip arrow. Will not be renewing.

After a year of Crave I decided to cancel as I found it too expensive as you need to buy HBO package as well to make it worth while. I cancelled so I thought but apparently only cancelled the HBO package. I bought the Crave package for 1 year as it was cheaper than monthly. I soon realized a day after my subscription was supposed to end that it did not. I called Crave and they said they would cancel it and refund me the year subscription. After another month I did not get my refund I decided to call them. They declined my refund for the whole year. They didn't bother to tell me this. For being 1 day late cancelling I have to pay for a full year. Not just 1 month. BULL$#*!!