website thubmnail of Cravetv.ca
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Canada
1 review
1 helpful vote
Follow Erica W.
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Garbage.
May 27, 2019

So expensive and honestly not worth it. It signed me out of my Xbox three times this weekend. The app also just closes which wouldn't be a big deal if it didn't take forever to load again. Sometimes the screen also goes black and says "sorry for the inconvenience" or something like that. Thought it might be my internet but Netflix works fine. And they changed all the passcodes for my accounts so I had to go online and remove them. Definitely going to cancel my subscription.

Date of experience: May 27, 2019
Canada
1 review
1 helpful vote
Follow Desmond H.
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An okay selection, though you do have to make a monthly group purchase for almost all shows. Also the rewind and fast forward feature only shows the timestamp it will drop you in not the snapshot of the image or anything. Also it does not have a consistent continue watching feature the developers seems to spend their time push people towards those group purchases instead. All in all 4/10

Date of experience: May 8, 2020
Canada
1 review
5 helpful votes
Follow Meghan C.
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I regret subscribing to CraveTV so much. Unless you upgrade to the HBO there are almost no decent shows to watch. My month trial is now up (which gives you access to all the HBO shows) and now my year subscription has kicked in. I have clicked on about 15 shows and every single one says I need to upgrade to watch it. I can't find a single show that you can watch just using the normal craveTV. I am so disappointed and it is such a waste of money. Please spend your money anywhere else. You will be very disappointed if you subscribe to Crave.

Another thing I found with many shows I was able to watch when I was on my month trail was that alot of shows that it says it has... only has a few seasons and are missing 4, 5, 6 and even 7 seasons. It's ridiculous.

Date of experience: December 2, 2018
Canada
1 review
0 helpful votes
Follow Sharon K.
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I signed up with crave January 2021 and have had nothing but problems it constantly is asking me to sign in on a mobile device then enter a code and sometimes there's
No code to enter worse purchase I've ever made

Date of experience: January 28, 2021
Canada
1 review
4 helpful votes
Follow Robert H.
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Still awful
October 7, 2018

About six months back I wrote a review about how glitchy this service was, and I am sad to report it is has not improved. I signed up again to Watch Game of Thrones, and paid $20+ to do so.

The site still can't keep track of which episodes I'm watching and bugs out if I pause it for too long. That's old news. What's new is that it keeps telling me I've got too many devices, but I only use it on two. It seems to see different times I use the service as using it on a different machine -- even though I'm using it on the same browser.

And now the service is just down completely downdetector.com reports it started about two hours ago. This is a regular occurrence when Game of Thrones episodes first air, but now problems are happening more frequently.

Date of experience: October 7, 2018
Canada
1 review
3 helpful votes
Follow james w.
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Signed up for the one month free. After a couple of weeks and numerous attempts to find something interesting to watch just gave up. Unfortunately I forgot about cancelling the subscription and a couple of weeks after the renewal date cancelled. Now I find out that I still have to pay for the full year. They will not pro-rate a refund. Do not purchase Crave and do not take their one month free.

Date of experience: October 3, 2019
Canada
1 review
1 helpful vote
Follow Dave J.
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No Movies
June 30, 2020

I just signed up for crave tv for $9.99 and all i get is 12 movies you have to pay another $9.99 if want to see any decent movies that is BS. So my subscription lasted 20 mins when i found that out. So they scam you. I will never recommend Crave tv to anyone.

Date of experience: June 30, 2020
Canada
1 review
4 helpful votes
Follow Heather H.
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Really only signed up to watch one series they had, noticed right away that in the seasons the shows are NOT in order and there are many episodes missing in each season. Would have stayed but this bummed me out so much Im canceling before my trial is up! Whats the point if f paying when the series are a mess and incomplete!

Date of experience: June 22, 2018
Canada
4 reviews
7 helpful votes
Follow Abe L.
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The resolution is capped at 720p and depending on why device you're using, the bitrate makes it worse. It has nothing to do with your internet connection, but with their awful software. It feels very clunky and slow. No excuse for having this in 2021. I'm glad I never paid for this service and I'm cancelling way before my trial period is up.

Date of experience: March 18, 2021
Canada
1 review
2 helpful votes
Follow Ciena A.
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Need more meaningful dramas and tv shows added more regularly. Also only have one season for shows such as Power that have had many seasons. What's the point of only buying one season of a 4 season show?

Now that Crave has added HBO current programming (for almost double the price of the original membership), they are also holding HBO seasons back that aired years ago not just current season HBO. Eg Season 3-5 blocked unless you have the new HBO plus membership.

Small pet peeve - can't control program through remote (like you can with Netflix) when casting to your tv. Have to use the ap which is painful.

Lastly why do they keep raising prices... If you're not pricing in line with Netflix who is regularly adding more product and seasons, your future is bleak.

I tried to include my review & rating on crave tv when their ap prompted me to rate but they wouldn't accept it. (Likely bc of low star rating).

Date of experience: January 7, 2019
California
1 review
4 helpful votes
Follow Mark F.
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HORRIBLE SERVICE
July 12, 2020

I signed up for Cravetv then halfway through my subscription they made shows that were originally part of my package add ons. Not at all what i signed up for. Now today, almost a year since I cancelled my subscription I started wanting to watch some of their programming, as they have a decent selection. Went to re-subscribe and they only way to do it is through ITunes and they have no more yearly subscriptions that you can pay in one shot. Now I remember why I canceled, they are not getting my business again. Horrible services and very inefficient. Pass On CRAPTV!

Date of experience: July 12, 2020
Canada
1 review
0 helpful votes
Follow Anna M.
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Crave is riding on a couple of good shows. But the app is terrible. Way too glitchy. Doesn't work with a lot of smart TVs. Second time I tried but it cut in and out all the time. $20? More expensive than Netflix? I deleted Crave again.

Date of experience: June 8, 2021
Canada
1 review
6 helpful votes
Follow dave a.
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Use to enjoy Crave/HBO etc as there were many series I wanted to see. Now series are not renewed, New series are crap, and decent movies even old movies going back 30 years you have to pay for. In all there is nothing to watch on Crave. Netfix you can at least go into the past and no extra charges. Cancellined my crave, will look for other options, Disney, Apple Etc.

Date of experience: April 17, 2020
Canada
1 review
1 helpful vote
Follow Zack C.
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Garbage
November 17, 2020

Do not get it. Netflix is better it never loads and it can't even remember which episode you were last on. Or the language you use. Also you gotta pay extra for certain things if you wanna watch it that's all inclu already on Netflix crave blows!

Date of experience: November 17, 2020
Canada
1 review
0 helpful votes
Follow Andy N.
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I bought the download subscription and there are literally zero downloadable titles. I contacted Crave several weeks ago about this and they have not replied. Very limited movies & shows, most of them are old and unpopular and badly rated movies. Do not recommend. For Dragrace in Canada; incomplete (no untucked so half of the show doesn't make sense, most of the franchise shows are missing). It's cheaper to get Wow and/or OutTv.

Date of experience: August 29, 2023
Canada
1 review
0 helpful votes
Follow Jennifer M.
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Glitchy
January 9, 2022

I signed up and it won't let me log in it just refreshes the page every time. I restarted and updated my laptop as it told me to do so if I was having troubles logging in and it still doesn't work. A waste of time and money.

Date of experience: January 9, 2022
Canada
1 review
3 helpful votes
Follow Jude B.
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Im $#*!ing Mad
December 1, 2019

Are you joking me with the $#*!ing add ons! I pay $9.99 a month and they wont let me watch home alone. Crave is a $#*!ing joke im not buying your $#*!ing add on all i wanted to do was watch home alone.

Date of experience: December 1, 2019
Canada
1 review
0 helpful votes
Follow Shakira Z.
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I find it really expensive for its quality, yes it has good movies and classics but it is really slow and I hate the fast forward method, feels so old and slow for its price. Crave should improve its interface because it has a lot of potential but Netflix it's still the best one in price-quality

Date of experience: March 18, 2023
Texas
1 review
1 helpful vote
Follow x x.
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Crave restricts service by IP address, which is extremely inaccurate. I live in Canada, I am physically inside Canadian borders, but because of my ISP's configuration my IP address appears to be in the US. I had to go back and forth with their tech support and answer the same questions over and over (I work in tech so I gave them all this info in the first e-mail) before they finally told me basically to change my internet provider. I said that's not possible, then I asked for a refund which was denied because they said I have to be in Canada.

I am so frustrated. I just wanted to spend one evening watching TV. Instead, I got to pay $20 to add to my stress and spend hours I don't have answering their frustrating messages. It's insulting. Don't waste your money.

Date of experience: April 4, 2023
Canada
2 reviews
3 helpful votes
Follow Kristen H.
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Effing frustrating
November 19, 2018

Crave has some decent shows. But the website is far from user friendly. I constantly need to sign in between shows or episodes, I ALWAYS have to maximize screen twice, when I go to play a season 5 episode it brings me all the way back to season 1 episode 1 and I have to scroll all the way back to where I was. Right now it is telling me I have restricted access due to parental controls when im on season 5? I am an adult! This is the most rediculous thing ever. 10 minutes after struggling to watch my GD it is like nothing happened and I can watch my show again... Why am I giving them my money? Why?

Date of experience: November 19, 2018

Overview

Cravetv.ca has a rating of 1.1 stars from 466 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cravetv.ca most frequently mention customer service, credit card and bell media. Cravetv.ca ranks 331st among TV Shows sites.

service
105
value
108
shipping
39
returns
56
quality
107