Cravetv.ca

I subscribed to Crave monthly for 6 months. The day after I received my receipt for the next billing month, I could no longer access Crave. After troubleshooting with customer service for 1 hour, they were not able to fix/identify the issue. I asked for my account to be cancelled along with a reimbursement for the current billing month. Crave doesn't provide refunds, poor poor policy especially when the issue is on their end. Contacted my credit card provider, they insure I will receive a refund in the next 48 hours. Make sure you get a cancellation email to prevent them from dinging you again after cancellation! Do not recommend Crave.

I had a lot of issues with programs freezing on my TV. I submitted a request for support online, but two weeks passed with no response, so I called support on the phone. They suggested streaming Crave from my computer instead. Not satisfactory, so I cancelled.

Everything except basic old TV shows is an add-on for more money.
User interface is terrible, you scroll through a list, click on a show that interests you, then when you go back to the main menu it starts at the beginning again so you have to scroll through everything again and again.
Does not indicate what you have watched and what you haven't.
Can't bookmark shows to go back to.
Some shows start somewhere other than season 1. Who wants to watch a show and start on season 4?
On the bright side, the video quality was good.

I have 4 streaming sites - Prime, Netflix, Disney, and Crave. One of them has the least content, one of them has frequent login and buffering issues and very slow to connect, one of them has the poorest menu setup, and one has the most disappointing new material - and they're all Crave! A truly pathetic attempt at a streaming site and over priced for what you get. I use all 4 streaming sites on XBox and Firestick. Crave is the only one that stumbles on either device and it does so frequently. I'll be cancelling within the week as my daughter is almost through her show.

Good movies only available with premium subscription, but already paying $22 per month wtf? Spend your money somewhere else!

Takes forever to activate a new device, even when your device list is almost empty. You repeat, and repeat, and repeat endlessly the same step, expecting a different result every time. The classic definition of insanity, oh boy. Years had gone by, and you read the same reviews with the same problems, unbelievable!

As a long time and hapoy subscriber to Netflix, Prime and Disney+ I thought I'd try Crave as they promote a number of shows that interested me. When I subscribed I was invited to "add on" additional services in order to get the shows I wanted. I did so. I tried to access one of the shows i thought was included in my
Now $20/month subscription only to be advised that yet another "add on" $$$' would be required. I tried to cancel immediately but did not received my money back.

Horrible services. I'm surprised you they able to compete with providers like Netflix, Prime and Disney +. I find their marketing to be very deceptive.

As painful as it was just to even set the app up and create an account (had to set it up from phone as it wouldn't allow us to register through the app on the tv) I didn't think it could get worse. Wrong! After setting it up on 3 TVs, we tried to set it up on a 4th and received an error message that too many units were trying to use the app which had a limit of 5... yes 5, but we had only used it on 3 units. Imagine paying for a service that you cannot access on any of your devices!

Now, it had been working and as I go to play a show it is now telling me that I need a different cable to view their shows (which I have been able to view previously - I will NOT be buying a new cable)

OH and the part is yet to come. I only downloaded the stupid app to watch game of thrones. I got through 6 seasons and then it tells me that I need to upgrade for more $$ of course to view the last two seasons. BYE CRAVE! What a joke.

Back to netflix I go, who has never let me down!

CraveTV has fantastic content (mainly HBO), however, the delivery is absolutely horrendous. The app constantly bugs out: it starts you from the beginning of the content you are trying to watch, plays different audio tracks from what should be played, and 'forgets' what episode you were watching -- making binging infuriating. Could be great once the bugs are worked out, but for now, it is truly terrible.

Oh what a surprise - a Canadian version of a successful concept that's nowhere near as good as all the other options out there. Horrible interface - I have a brand new, Samsung 4K TV, so it's not the TV - can't fast forward or rewind programmes, if you put a programme in your "My Cravings " section, you can ONLY watch the next episode. If you want to watch a different episode, you have to search for the series all over again. The screen dims and stays dim after the first episode finishes, so you have to watch a dimmed next episode unless you want to stop it and research the series all over again. Don't support this. Hopefully it will go out of business and be a valuable lesson to Canadian businesses wanting to compete in this highly competitive market. Either come correct or don't bother, Crave.

I signed onto Crave tv, which I loved, in Canada and was relocated for work after a week of my subscription... tried to get a refund from the service because it is NOT supported outside of North America when I had tried to watch it in Europe and a bunch of reps kept on transferring me all over the place, regurgitating the FAQs and 'section this' and 'agreement that' to me on a long distance phonecall! Even the manager, after a 10 minute hold... Honestly, stop outsourcing a quality service to people who just follow a script all the way up to management, what is the point of these people if they are trained to not listen to common sense and give you attitude? You might as well not have a 1-800 number.

I have a 84" Samsung, less than a year old. Along with crave, I also have Amazon, and Netflix, which both work flawlessly. However, Crave gives me an error 50% of the time while switching episodes. The tech peeps tell me to unplug the tv, wait 10 secs, plug in, and try again. Great, I works, but only for a day or two. Essentially, I have to rearrange my furniture because the plug isn't easily accessible, every couple of days or so if I want to watch Crave seamlessly. I'm sure that I'll cancel Crave after ive finished watching GOT, and Southpark. Granted, they have some quality programming, but they cost more than Amazon and Netflix combined. My opinion is that the frustration outweighs the quality, and the quantity of Netflix and Amazon. Maybe I'll try again down the road, I love GOT and will want to watch again.

I live in a rural area and don't have a super fast connection, but I can watch Netflix, YouTube, & Prime Video in at least 720p - sometimes if the stars are with me, in 1080p. Cravetv runs at 360 tops, and sometimes 244. Furthermore, about every 15 minutes on average, it just stops and says that the video can't be played back. When you reload, it doesn't start from where it stopped - it starts from the beginning of the show if you are lucky, or from an earlier episode if not. Other streaming sites have worked for many years - how can this one be so bad?