Cravetv.ca

Barely plays anything and when it does, it frequently freezes. The PS4 app is basically unusable: extreme input delay with a poor interface, there is no option for subtitles, you can't seek through the video, many interface bugs where pieces of UI will get stuck on the screen and "next episode starts in Nan (not a number)". Did a four year old program this? Honestly who allowed this? This is a joke.

And don't even get me started on how much you pay for very little content. Regular price comes to nearly $300 a year, or $30 monthly. That is insane. I bought the black Friday one year deal, what a mistake. I won't be renewing.

DO NOT WASTE YOUR MONEY. Do yourself a favour and learn how to torrent whatever content it is you're looking for.

1. They have an app for PlayStation, but the app doesn't support streaming (what the hell is the point in having it?)
2. Technical issues constantly. Episodes timing out, losing my spot in a series or movie, insanely slow response time when scrolling through the menu.
3. After subscribing I received like 10 emails confirm my "order" and each one was a different order number for the same amount. Incessant emails with no option to unsubscribe. Customer service was zero help in resolving this. They only stopped when I cancelled.
4. Selection is wanting. Really the only decent stuff was Friends and Parks and Rec. Not worth it at all.
5. Finally, price. $15 for poor service, commercials, and no offline downloads.

Avoid. Garbage service.

This app would be great with the titles available. Unfortunately, there are some major problems that cannot be overlooked.

1. You cannot fast forward or rewind. At least not on a Samsung Smart TV

2. You cannot resume your episode midway through so if you don't finish it you have to watch it all over again.

3. When you start an episode or movie the resolution is crap for some mysterious reason and takes a fair amount of time to resolve.

4. With the most recent update, none of the above issues have been fixed but now the tracking bar which was staying up far to long in the first place, won't go away at all.

5. For some reason I now have no my cravings' area so now have to search shows every time I want to resume a season.

There is more but I've wasted enough time on this already.

What a joke of a service. It really feels like they are not aware their competitors have smooth running programs.

Please save yourself some headaches and do not have yearly subscriptions with this company. If for some reason you need to cancel within that time frame you will not be reimbursed. Choose only month to month subscriptions. I really don't understand why a huge company like Bell Media would be so hard nosed about this especially when there was no deal in signing up for a year, it was just more convenient for me. This company is also not registered with the better business bureau and it's difficult to get any answers from their customer service so I'll continue to warn people.

The site has a lot of good shows and movies that I quite enjoy, which is why I keep coming back (especially when friends was removed from netflix) However, the site itself is probably the worse streaming site I've ever used. Very buggy, your watch list hardly shows up and if it does, it sometimes makes you lose the episode you were on and puts you back to season 1 - episode 1.
Search bar itself doesn't always work either.
Definitely not worth the price, regardless of the shows.

I actually really like Craves content but because I only have a cell phone that I cast to my Smart TV, no laptop, no tablet.that's it, 2 devices. Because of their No Cast policy for the first subscription I have to subscribe to the more expensive $20 subscription. Honestly, for me, with Netflix and cable (included in rent), it isn't worth it. I would 100% do the first plan at like $10+ dollars...not being able to cast to my first gen smart TV is BS.

The absolute worst streaming service! Don't waste your money. There's some solid shows that I enjoy, but ever since they jacked up their prices by 100% and added commercials it has gone to absolute s*it.

They advertise it's "$9.99/ month," but they have mandatory commercials at this price point and the ads won't even load. Everytime I watch a show on here it freezes and I have to restart the app... Three times PER EPISODE. It's such a joke. Save your money.

You're welcome.

It's impossible to watch any show on Crave because it keeps buffering quite often. I called Crave customer service many times but they keep saying that someone will call back in 48hours. I also have Netflix and Prime tv and never had any problem with them. Im cancelling Crave :(

I just wonder if Bell has been reading all these reviews, and if so, they should be bringing better content, better streaming reliability and hire developers that know how to program an app that is user friendly across all platforms. I'm sticking with my US services and IPTV. Thanks all for your honest reviews, saved me some money! Happy New Year! :)

The worst part about the new streaming trend is how you have no choice but to pay for a service if there is a specific show/movie you want to watch. THIS means that there is no incentive for billion dollar business to actually put any effort into making their platforms actually useable.

Cravetv, the only way to watch HBO programs in Canada, is awful and full of bugs. Near daily need to log back in. Videos constantly buffer, and good luck if you are hard of hearing, because closed captions? You are out of luck. If they exist at all they are choppy and delayed, sometimes up to 5 seconds behind. Watching some series, every other episode has no cations at all.

There is no reason a billion dollar corporation can not make their platform fit the BAREST standard, considering the hundreds of dollars a year they get from each subscription.

Ya im just going to keep mooching off my friends because it is nuts expensive. A year ago i could afford it but then all of a sudden my only option was to pay 19.99$ monthly for a subscription. Had to drop out. Now i see the very scarce 9.99$ pack option where you can watch from a device but cannot cast onto a tv. The weirdest downgrades, 'good' quality vs 'best quality? Im not investing. Its an insult to watch a company hold back on 'quality' streaming for 10$ extra.

Crave says its my internet causing constant buffering, but i have never in 5 years had Netflix, amazon prime or daily motion buffer customer service is the worst. I guess if they keep losing customers they will go and cry for more tax payers money and cry that the big Americans don't playing nice and i m taking my ball and going home

CRAVE is absolute garbage. They have terrible customer service, consistent glitches in the streaming service, and they took my money without my permission. I asked to speak to a manager several times and was told no with no reasoning as to why. Are there even managers at this company? Or is it run by scammers. Don't waste your money. It's extremely expensive and the content you get is not worth the price. Netflix is much better. CRAVE is a scam. They will take your money without your permission and tell you "no refunds allowed" when you ask for it back ON your renewal date. Don't give them your credit card information, they will steal from you.

I have all, if not most, of the streaming services out there and Crave is by far the worst one. It is SO SLOW, constantly buffering and kicking me out of my episodes with error messages. It is beyond annoying. When you attempt to look for solutions to these problems, you are met with "it must be your internet service because Crave is updated all the time". When you look at these reviews and see how piss poor they are, how can they justify that response? No way the majority of your customers have 'poor connections". Instead of pointing blame, fix your issues, especially if you ever want to stand a chance of competing with services like Netflix.

Complete waste of money and not worth the stress and frustration