Crate & Barrel

So, the damaged product I received after waiting 5 months revealed the Tate Media Console is mostly walnut veneer with no identifiable "solid' components. I put this in my review, they "moderated" the content (deleted photos & text), posted only my one-star rating & replied I may edit my review - but neither the website nor app allows one to edit or leave another review. SHADY business practice…So, here's my review and pics, you decide (and don't buy the console unless you'd like to drop $1,100 for a piece that isn't advertised).
"Waited 5 months for a credenza which was smashed inside of an undamaged box. Disappointed to say the least but more disappointing was what the damage revealed: it's mostly veneer when the listing said both solid and veneer. I have no clue what parts were solid but can attest from the damage such components which SHOULD easily be solid (doors and drawer fronts, top/floor of console box) were indeed veneer atop pressed wood composite which flaked from the damage. Walnut is a solid and strong wood, so if the base or bottom 'floor' of the box was solid, why attach an iron plate for strength? Whoever C&B contracted with to construct this piece placed a damaged credenza into a crate for shipment to Ryder Last Mile, the back of each drawer face had divots around drawer slides which couldn't be from transit (veneer), both doors were smashed-in (veneer) & the top surface edges dinged with NO damage to the exterior or interior packing materials. A swing and a miss but most disappointing was the poor quality- I'm certain this piece would not hold up to movers if it had such heavy damage during the exceptional packing for initial shipment: reminds me of the cheap Sauder furniture of the 1980's which smashed every time the Navy moved us."

Míguel was quick, efficient and extremely professional. I will seek his services in the near future.