I spent 20 minutes trying to give Spectrum money online. Done with it. I printed a check and will send it with a paper bill via USPS. They'll get it sometime.
The service is fine, but paying online, which I do, is impossible, as the name on our credit card isn't 'valid' and can't be edited. Website problem, but a big one to me, as paying bills, by check and online, is my job 24/7.
Google Fiber is now in our neighborhood and is tempting.