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M H.

Contributor Level

Total Points
168

2 Reviews by M

  • Crate & Barrel

8/27/22
Verified purchase

So, the damaged product I received after waiting 5 months revealed the Tate Media Console is mostly walnut veneer with no identifiable "solid' components. I put this in my review, they "moderated" the content (deleted photos & text), posted only my one-star rating & replied I may edit my review - but neither the website nor app allows one to edit or leave another review. SHADY business practice…So, here's my review and pics, you decide (and don't buy the console unless you'd like to drop $1,100 for a piece that isn't advertised).
"Waited 5 months for a credenza which was smashed inside of an undamaged box. Disappointed to say the least but more disappointing was what the damage revealed: it's mostly veneer when the listing said both solid and veneer. I have no clue what parts were solid but can attest from the damage such components which SHOULD easily be solid (doors and drawer fronts, top/floor of console box) were indeed veneer atop pressed wood composite which flaked from the damage. Walnut is a solid and strong wood, so if the base or bottom 'floor' of the box was solid, why attach an iron plate for strength? Whoever C&B contracted with to construct this piece placed a damaged credenza into a crate for shipment to Ryder Last Mile, the back of each drawer face had divots around drawer slides which couldn't be from transit (veneer), both doors were smashed-in (veneer) & the top surface edges dinged with NO damage to the exterior or interior packing materials. A swing and a miss but most disappointing was the poor quality- I'm certain this piece would not hold up to movers if it had such heavy damage during the exceptional packing for initial shipment: reminds me of the cheap Sauder furniture of the 1980's which smashed every time the Navy moved us."

Tip for consumers:
When you see the response from customer service that the review can be edited but there’s no review text or photos - interpret that as there was something damning about C&B’s business practices or the product that C&B doesn’t want you to know.

Products used:
The Ofelia dining chairs are great, I kept both chairs ordered but the credenza - there’s no way I’m keeping an $1,100 veneered spoof of what should be mostly solid.

Service
Value
Shipping
Returns
Quality
  • Nextdoor

11/23/19

So, locally in Park City, UT we have an issue with a local lead using Nextdoor for his own motives or those of his personal connections or in dispute with others. Threats are made by Private Message, Comments reported unnecessarily by folks he provides safe harbor to while he enforces the bad actions - by deleting valid posts/community threads, suspending accounts, reporting other leads who don't agree with him, he is in effect using Nextdoor (the platform and the corporate actors who enforce his actions) for his own malicious intent. Correspondence with Nextdoor corporate fails to actually read content to see his actions are unsubstantiated, their responses state policy that is nowhere to be found on their site, nor do they provide any answers beyond boiler plate copy and paste responses. In essence, Nextdoor social media platform collects ad revenue while accepting zero accountability for the actions of their Leads. They don't listen to complaints from users who rank lower than Leads. Should something happen from Lead actions or lack thereof they will claim it's the Leads who make decisions on content and share no responsibility for outcomes. Yet, they sit back and collect the ad revenue while the success of the platform is largely based upon the Leads who volunteer their time to monitor and moderate its content.

Reading the comments here at Sitejabber.com it appears this is a common complaint in many areas of the country. It's a shame, Nextdoor started out years ago as such a valuable tool for neighborhoods.

M Has Earned 8 Votes

M H.'s review of Nextdoor earned 7 Very Helpful votes

M H.'s review of Crate & Barrel earned a Very Helpful vote

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