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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Ordering was easy and communication was good. The price was reasonable, too. I was just a little surprised that such a simple thing had to be transported all the way from Gujarat!
From start to finish flawless professional company in contact all the time click on delivery and the curd is made of top quality material great craftsmanship thank you
Love that you can create your own bespoke dog bed. Very easy too.
Hey Sarah! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Quick and easy to order and fast delivery. Would recommend to anyone
Hey Linda! We are delighted to hear that you are pleased with our service and user friendly ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
As described
Placed order on uk site
No mention that it was being made in India and then shipped to me
Not good on environmental front
Thought uk company made in uk
Product so far very good but disappointed I was not fully informed
Hello Sandra, Thank you for your feedback! We're happy to hear that you're pleased with the product you received. Regarding your concern, we have noted in the FAQ section of our website that all our products are manufactured in India. If you have any further questions, please feel free to reach out to us.
Very good. The company delivers what it 'says on the tin' and at a competitive price.
Hey David! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Your discounting/coupon scheme needs attention. The system auto allocates the coupon with the greater discount stating it's "The Best Deal" then applies the same percentage as the coupon with the lower discount.
Very easy to order, great communication from start to finish, looks great and fantastic value for money.
Hey Lara! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
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Hey Amanda! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The ordering process is very easy and the options are clear. I received my order on schedule and am very happy with it.
Hey Matthew! We are delighted to hear that you are pleased with our website, product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good product at a reasonable price Quick service, very easy website to use for sizes, ect
Hey Louise! We are delighted to hear that you are pleased with our product, service and also liked our website user friendly experience. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great product, good strong edges. Used it as a front cover for a log store
Hey Mark! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order would use again.
Simple ordering process and quick delivery.
Hey Steve! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I found the company via an online search looking for a cover for my Adirondack chair. The cover is great and high quality. Delivery was about ten days. Would purchase from you again.
Hey Lucy! We are delighted to hear that you are pleased with our product quality and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! Looking forward to serve you again.
Fantastic service and product! I urge folks to use this company to protect their outdoor stuff
Hey Chris! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Thinking about ordering more covers from this company, great product and service. Also good communication from company regarding delivery
Hey Elena! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! Looking forward to serve you.
Very good service. Highly recommended and will use again. I'll probably replace my other garden furniture with this type as they are better quality.
Hey Susan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I followed the measuring instructions and placed my order and about 2 weeks later it arrived and fitted perfectly. Easy to deal with and a pleasure doing business with.
Hey Philip! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hey George,
Thank you for sharing your feedback. We will certainly address this with our team as an opportunity for improvement. Your satisfaction is our highest priority. If you have any further questions or require assistance in the future, please don't hesitate to contact us. We're here to assist you and ensure that your experience with us remains positive!